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From: Rob H on 3 Feb 2010 18:07
Over the last few weeks incoming emails are being labeled as Spam, even
though they make it through to my in box. Many of these are from people in
my address book or previously been added to my Safe Senders List. As far as
I know I've not made any changes in the preferences other than adding those
senders to my Safe Senders List.
From: DL on 3 Feb 2010 19:57
Any 'spam' label is added by your integrated anti virus program.
Outlook diverts mail it decides is spam to a spam folder without adding any
label

"Rob H" <RobH(a)discussions.microsoft.com> wrote in message
news:5638C9B2-8581-4313-B8B3-137E2834FEA9(a)microsoft.com...
> Over the last few weeks incoming emails are being labeled as Spam, even
> though they make it through to my in box. Many of these are from people
> in
> my address book or previously been added to my Safe Senders List. As far
> as
> I know I've not made any changes in the preferences other than adding
> those
> senders to my Safe Senders List.


From: Brian Tillman [MVP-Outlook] on 4 Feb 2010 10:05
"Rob H" <RobH(a)discussions.microsoft.com> wrote in message
news:5638C9B2-8581-4313-B8B3-137E2834FEA9(a)microsoft.com...

> Over the last few weeks incoming emails are being labeled as Spam, even
> though they make it through to my in box. Many of these are from people in
> my address book or previously been added to my Safe Senders List. As far as
> I know I've not made any changes in the preferences other than adding those
> senders to my Safe Senders List.

Outlook never labels messages. You have a third-party antispam program doing
that, either on your PC or on your mail provider's server. Consult the
documentation for your antispam tool or see the mail provider's help pages for
information on how to control the filter.
--
Brian Tillman [MVP-Outlook]

From: Rob H on 5 Feb 2010 17:25
I have turned off the spam feature in my Norton 360 program but messages are
still coming in as **spam**message title. Not sure where else to look for
something causing this but I will contact norton. Maybe there is a hidden
plug in on Outlook causing the problem?

"Brian Tillman [MVP-Outlook]" wrote:

> "Rob H" <RobH(a)discussions.microsoft.com> wrote in message
> news:5638C9B2-8581-4313-B8B3-137E2834FEA9(a)microsoft.com...
>
> > Over the last few weeks incoming emails are being labeled as Spam, even
> > though they make it through to my in box. Many of these are from people in
> > my address book or previously been added to my Safe Senders List. As far as
> > I know I've not made any changes in the preferences other than adding those
> > senders to my Safe Senders List.
>
> Outlook never labels messages. You have a third-party antispam program doing
> that, either on your PC or on your mail provider's server. Consult the
> documentation for your antispam tool or see the mail provider's help pages for
> information on how to control the filter.
> --
> Brian Tillman [MVP-Outlook]
>
> .
>
From: Brian Tillman [MVP-Outlook] on 8 Feb 2010 16:16
"Rob H" <RobH(a)discussions.microsoft.com> wrote in message
news:766BC705-3783-4384-9BD5-292391744BD6(a)microsoft.com...

>I have turned off the spam feature in my Norton 360 program but messages are
> still coming in as **spam**message title. Not sure where else to look for
> something causing this but I will contact norton. Maybe there is a hidden
> plug in on Outlook causing the problem?

Ask I already said, that may be being added by your mail service provider.
Check their web site.
--
Brian Tillman [MVP-Outlook]

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