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From: axelculver on 16 Dec 2009 02:27 There can be a wide variety of reasons causing Outlook 2007 to crash. Some of them are listed below: * Outdated Outlook installation * Add-ins or extensions issues * Problematic Outlook profile * Corrupted Outlook installation * Damaged Outlook data file (PST) * Damaged Windows profile * System specific problems SOLUTION To fix Outlook 2007 crashing issues, you should consider these methods: * You need to ensure if the crash occurs when you perform a particular task, for example while opening a particular email message or meeting on calendar. If this is the case, you can perform steps like deleting the specific item or doing a similar task as per the cause. * You can try updating Outlook installation with the latest cumulative updates available * Microsoft Outlook provides different command-line switches that allow you to start Outlook after cleaning few application settings. Based on the specific problem in existence, you can use these switches to troubleshoot. For example, if crash occurs when reminders are fired, you can use / cleanreminders switch to clean and regenerate them. Whereas, if issue is related to invalid profile keys, you can use /cleanprofile switch. * Outlook installation might be damaged. So, you can try reinstalling Microsoft Outlook 2007. * Starting Outlook using /safe mode allows you to start it without loading many of the customizations, Exchange Client Extensions, reading pane, customized toolbars, and COM add-ins, Form regions, macros etc. So, you can use it to start Outlook. If you find that Outlook doesn�t crash when you start it in /safe mode, you need to check the list of disabled items to see if any of them relate to the type of kind of crash you suffer. If this is the case, you can disable, remove or rename the item, as per the case. * To check if the issue is Outlook profile specific, you can create a test profile containing no email accounts. Since it doesn�t have any email account, it will not send and receive any email messages. You can try adding the existing PST file to see if PST is not damaged. It will create a PIM profile. If it doesn�t crashes, you should continue working with this new profile. * You can try to test the new Outlook profile with your email accounts as all the times, Outlook profile might not be the issue. * If Outlook crashes after adding PST, the file might be damaged. Thus, you need to repair it using Inbox Repair Tool or alternatively by using commercial PST Repair tools. For More : 'PST Recovery' (http://www.pst-recovery-software.com) With Thanks & Regards axel culver -- axelculver http://forums.slipstick.com |