Outlook 2007 - e-mail's appearance depending on display's DPI setting?
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From: Mirko on 11 May 2010 14:32 Outlook 2007 (Office 2007 SP2); Windows XP SP3; all updates from Microsoft Update installed There is a strange behavior that I can reproduce like this: 1. In Windows XP under "Display Properties" -> "Settings" -> "Advanced" -> "General" the "DPI setting" is set to "Normal size (96 DPI)". 2. In Outlook 2007 I create an e-mail in HTML format and insert pictures in the body of the e-mail. Then I send it to someone. 3. Now I change the "DPI setting" in Windows XP to "Large size (120 DPI)" and reboot Windows. 4. Then I create another e-mail exactly the same way I did the first time and send it to the same person as before. 5. The recipient receives both e-mails. However, the pictures in the second e-mail are smaller than the same pictures in the first e-mail. Why is that? Has anyone seen this before? Basically, if I want Outlook 2007 to keep my inserted pictures in the original format (original resolution and no re-compression) while the display is set to my preferred DPI setting "Large size (120 DPI)", then I have to manually scale the "Size" of the pictures I insert from 100% to 125%. (in the e-mail right click on the picture and then "Size")
From: VanguardLH on 11 May 2010 15:29 Mirko wrote: > Outlook 2007 (Office 2007 SP2); Windows XP SP3; all updates from Microsoft > Update installed > > There is a strange behavior that I can reproduce like this: > > 1. In Windows XP under "Display Properties" -> "Settings" -> "Advanced" -> > "General" the "DPI setting" is set to "Normal size (96 DPI)". > > 2. In Outlook 2007 I create an e-mail in HTML format and insert pictures in > the body of the e-mail. Then I send it to someone. > > 3. Now I change the "DPI setting" in Windows XP to "Large size (120 DPI)" > and reboot Windows. > > 4. Then I create another e-mail exactly the same way I did the first time > and send it to the same person as before. > > 5. The recipient receives both e-mails. However, the pictures in the second > e-mail are smaller than the same pictures in the first e-mail. > > Why is that? Has anyone seen this before? > > Basically, if I want Outlook 2007 to keep my inserted pictures in the > original format (original resolution and no re-compression) while the > display is set to my preferred DPI setting "Large size (120 DPI)", then I > have to manually scale the "Size" of the pictures I insert from 100% to > 125%. (in the e-mail right click on the picture and then "Size") Google still works: http://www.google.com/search?q=%2B%22outlook+2007%22+%2Bresize+%2Bpicture+%2Binsert which found as the first hit in its search results: http://office.microsoft.com/en-us/outlook/HA102349021033.aspx I know the Attachment Options button becomes available when you attach a file. It doesn't show up if you *insert* a picture inside the body of your e-mail. Whatever you insert should be full size unless you have used HTML code to, say, define a frame or table of fixed size so the picture is forced to get resized to fit within that frame or table's cell. Since you are stuck using Word 2007 as your e-mail editor when using Outlook 2007 then perhaps the Word wizards in a newsgroup for Word might know.
From: Mirko on 12 May 2010 15:51 "VanguardLH" <V(a)nguard.LH> schrieb im Newsbeitrag news:hscb64$nj9$1(a)news.albasani.net... > Mirko wrote: > >> Outlook 2007 (Office 2007 SP2); Windows XP SP3; all updates from >> Microsoft >> Update installed >> >> There is a strange behavior that I can reproduce like this: >> >> 1. In Windows XP under "Display Properties" -> "Settings" -> >> "Advanced" -> >> "General" the "DPI setting" is set to "Normal size (96 DPI)". >> >> 2. In Outlook 2007 I create an e-mail in HTML format and insert pictures >> in >> the body of the e-mail. Then I send it to someone. >> >> 3. Now I change the "DPI setting" in Windows XP to "Large size (120 DPI)" >> and reboot Windows. >> >> 4. Then I create another e-mail exactly the same way I did the first time >> and send it to the same person as before. >> >> 5. The recipient receives both e-mails. However, the pictures in the >> second >> e-mail are smaller than the same pictures in the first e-mail. >> >> Why is that? Has anyone seen this before? >> >> Basically, if I want Outlook 2007 to keep my inserted pictures in the >> original format (original resolution and no re-compression) while the >> display is set to my preferred DPI setting "Large size (120 DPI)", then I >> have to manually scale the "Size" of the pictures I insert from 100% to >> 125%. (in the e-mail right click on the picture and then "Size") > > Google still works: > > http://www.google.com/search?q=%2B%22outlook+2007%22+%2Bresize+%2Bpicture+%2Binsert > > which found as the first hit in its search results: > > http://office.microsoft.com/en-us/outlook/HA102349021033.aspx > > I know the Attachment Options button becomes available when you attach a > file. It doesn't show up if you *insert* a picture inside the body of > your > e-mail. Whatever you insert should be full size unless you have used HTML > code to, say, define a frame or table of fixed size so the picture is > forced > to get resized to fit within that frame or table's cell. > > Since you are stuck using Word 2007 as your e-mail editor when using > Outlook > 2007 then perhaps the Word wizards in a newsgroup for Word might know. The Attachment Options don't affect embedded pictures. But anyway, "Select picture size" is set to "Don't resize, send originals". I do not use any special HTML code or formatting. To demonstrate the behavior I just need to start a new e-mail in HTML format, type the recipient's address, insert one picture in the body of the e-mail ("Picture" button and then browse for the picture file) and click the "Send" button.
From: VanguardLH on 12 May 2010 21:12 Mirko wrote: > VanguardLH ... > >> Mirko wrote: >> >>> Basically, if I want Outlook 2007 to keep my inserted pictures in >>> the original format (original resolution and no re-compression) >>> while the display is set to my preferred DPI setting "Large size >>> (120 DPI)", then I have to manually scale the "Size" of the >>> pictures I insert from 100% to 125%. (in the e-mail right click on >>> the picture and then "Size") >> >> Since you are stuck using Word 2007 as your e-mail editor when using >> Outlook 2007 then perhaps the Word wizards in a newsgroup for Word >> might know. > > The Attachment Options don't affect embedded pictures. But anyway, > "Select picture size" is set to "Don't resize, send originals". > > I do not use any special HTML code or formatting. To demonstrate the > behavior I just need to start a new e-mail in HTML format, type the > recipient's address, insert one picture in the body of the e-mail > ("Picture" button and then browse for the picture file) and click the > "Send" button. I'd start reviewing what add-ons I had installed into Outlook at this point. See what happens when you run Outlook in its safe mode which does not load any add-ons that you installed. outlook.exe /safe For example, BxAutoZip is an add-on that will compress attachments when they exceeded a configured threshold. It's possible you have another add-on that changes the resolution of images inserted into the document. Are you using Hotmail for your e-mail service? I thought I saw a couple posts where users complained that Hotmail did some automatic compression of e-mails that went through their servers. I'm not sure on this as it is just a recollection of a couple posts several weeks ago.
From: Mirko on 13 May 2010 16:25
"VanguardLH" <V(a)nguard.LH> schrieb im Newsbeitrag news:hsfjks$keq$1(a)news.albasani.net... > Mirko wrote: > >> VanguardLH ... >> >>> Mirko wrote: >>> >>>> Basically, if I want Outlook 2007 to keep my inserted pictures in >>>> the original format (original resolution and no re-compression) >>>> while the display is set to my preferred DPI setting "Large size >>>> (120 DPI)", then I have to manually scale the "Size" of the >>>> pictures I insert from 100% to 125%. (in the e-mail right click on >>>> the picture and then "Size") >>> >>> Since you are stuck using Word 2007 as your e-mail editor when using >>> Outlook 2007 then perhaps the Word wizards in a newsgroup for Word >>> might know. >> >> The Attachment Options don't affect embedded pictures. But anyway, >> "Select picture size" is set to "Don't resize, send originals". >> >> I do not use any special HTML code or formatting. To demonstrate the >> behavior I just need to start a new e-mail in HTML format, type the >> recipient's address, insert one picture in the body of the e-mail >> ("Picture" button and then browse for the picture file) and click the >> "Send" button. > > I'd start reviewing what add-ons I had installed into Outlook at this > point. See what happens when you run Outlook in its safe mode which > does not load any add-ons that you installed. > > outlook.exe /safe > > For example, BxAutoZip is an add-on that will compress attachments when > they exceeded a configured threshold. It's possible you have another > add-on that changes the resolution of images inserted into the document. > > Are you using Hotmail for your e-mail service? I thought I saw a couple > posts where users complained that Hotmail did some automatic compression > of e-mails that went through their servers. I'm not sure on this as it > is just a recollection of a couple posts several weeks ago. The e-mails already look like what the recipient gets when they are in my "Sent Items" or my "Outbox", so it's not the e-mail service that changes the pictures. There are no non-Microsoft Add-ins installed. (as per "Tools" -> "Trust Center" -> "Add-ins") Still tried "outlook.exe /safe", but made no difference. There is the saying that a picture is worth a thousand words, so I decided to take some screenshots. Compose the first e-mail. Windows XP DPI setting: 96dpi. To insert the picture in the e-mails I used "Insert" -> "Picture" and browsed for the file. (the picture in the e-mail is just a sample PNG image for testing, resolution 534x600) http://img257.imageshack.us/img257/8057/createemaildisplay96dpi.png The same e-mail as received by the recipient. http://img99.imageshack.us/img99/1775/email1e.png I saved the picture from this e-mail to disk. It is 100% the same PNG file that I originally inserted. Compose the second e-mail. Windows XP now set to 120dpi. http://img215.imageshack.us/img215/4421/createemaildisplay120dp.png The second e-mail as received by the recipient. http://img200.imageshack.us/img200/1484/email2f.png Saved the picture to disk. It is a JPG file with a resolution of 427x480 (smaller than the original). In the meantime I found out that if I open the picture with some viewer software (e.g. InfanView), copy it from there into the Windows clipboard (Ctrl-C) and paste it into the body of the e-mail at the cursor position (Ctrl-V), then the picture is automatically scaled to 125%. Also at the recipient side the picture arrives correctly. http://img22.imageshack.us/img22/4421/createemaildisplay120dp.png http://img405.imageshack.us/img405/2298/email3.png The only problem with this Copy/Paste version is, that you can't really control how Outlook compresses the images. Anyway, if the pictures are correctly scaled when inserted using Copy/Paste, but are scaled wrong when doing "Insert" -> "Picture" -> browse for file, then this leads me to believe this is a bug in Outlook 2007. Or is it not? |