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From: mark on 15 Apr 2010 01:39
When I start Outlook 2007 it opens and starts downloading email messages but
a few seconds later it displays a message that it has stopped working.
There are two options then: Check online for a solution and close the
program. Clicking on the first options closed Outlook and restarts it and
the same two options appear.
I have Vista Home Premium with SP2
Mark

From: mark on 15 Apr 2010 01:47
Additional info:

Problem signature:
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6514.5000
Application Timestamp: 4a89dc70
Fault Module Name: kernel32.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e037dd
Exception Code: c0000005
Exception Offset: 000719f7
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033

Additional information about the problem:
LCID: 1033
Brand: Office12Crash
skulcid: 1033

mark
From: mark on 15 Apr 2010 10:47
I used scanpst.exe. The result message was that the file was corrupted so I
selected the option to repair it. I reaired it but when I started the
Outlook, the problem occured agaoian.

Mark

> You can try repairing it using scanpst.exe that you have on your hard
> drive.

From: Simon on 16 Apr 2010 07:22

Ok. Maybe it cannot be repaired. Have you tried with a new profile?

mark wrote:
>
> I used scanpst.exe. The result message was that the file was corrupted so I
> selected the option to repair it. I reaired it but when I started the
> Outlook, the problem occured agaoian.
>
> Mark
>
> > You can try repairing it using scanpst.exe that you have on your hard
> > drive.
>
>
>

--

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From: mark on 16 Apr 2010 22:21
Do you mean a new user?

Mark

"Simon" <siezieniak(a)pol.com> wrote in message
news:OsSzacV3KHA.1452(a)TK2MSFTNGP06.phx.gbl...
>
> Ok. Maybe it cannot be repaired. Have you tried with a new profile?
>
>

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