From: jilltre on 3 Dec 2009 16:52 I have an Outlook user where the icon in the inbox message section gets an incoming new email, the text is bold, and the icon envelope is closed. She is using the reading pane, and clicks in the message in the reading pane, then clicks away to the next message, the envelope icon does not change from closed (unread) to open (read).. the text does not go from bold to unbold. It is really weird .. and started after last month's updates... any suggestions on what could be causing this? thanks.
From: Diane Poremsky [MVP] on 3 Dec 2009 20:31 go to tools, options, other tab, read pane. Is she using the option to mark read on change or after xx seconds? -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com/ Outlook Tips by email: mailto:dailytips-subscribe-request(a)lists.outlooktips.net EMO - a weekly newsletter about Outlook and Exchange: mailto:EMO-NEWSLETTER-SUBSCRIBE-REQUEST(a)PEACH.EASE.LSOFT.COM Poll: What version of Outlook do you use? http://forums.slipstick.com/showthread.php?t=27072 "jilltre" <jilltre(a)discussions.microsoft.com> wrote in message news:03E6046C-B5F4-4058-A82F-56527AF97FDB(a)microsoft.com... > I have an Outlook user where the icon in the inbox message section gets an > incoming new email, the text is bold, and the icon envelope is closed. She > is > using the reading pane, and clicks in the message in the reading pane, > then > clicks away to the next message, the envelope icon does not change from > closed (unread) to open (read).. the text does not go from bold to unbold. > > It is really weird .. and started after last month's updates... any > suggestions on what could be causing this? > > thanks. >
From: margo on 4 Dec 2009 06:21 Outlook Inbox: says I have a new message, (unread) - but in the email list there is no unopened mail. where is this unread message? if at all.......... thanks. --- frmsrcurl: http://msgroups.net/microsoft.public.outlook.general/Outlook-2007-message-icon-will-not-change-from-closed-unread-to
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