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From: epack on 29 May 2010 10:42
My cousin has Outlook 2007, and has reported that starting about a
year ago, when they respond to a message, the sender gets a message
consisting solely of "???" in the body, and then the sender thinks
they have done something wrong. They are truly "???" without the
quotes. Her daughter says their Out-of-office must be turned
on....wrong, it's never on.

Anyone have any ideas?

TIA

elaine
From: Brian Tillman [MVP-Outlook] on 30 May 2010 13:45
"epack" <eppusenet(a)gmail.com> wrote in message
news:eb29260b-86e4-4103-a01b-008b64deca72(a)f14g2000vbn.googlegroups.com...

> My cousin has Outlook 2007, and has reported that starting about a
> year ago, when they respond to a message, the sender gets a message
> consisting solely of "???" in the body, and then the sender thinks
> they have done something wrong. They are truly "???" without the
> quotes. Her daughter says their Out-of-office must be turned
> on....wrong, it's never on.

What type of account?
--
Brian Tillman [MVP-Outlook]

From: epack on 1 Jun 2010 14:05
On May 30, 1:45 pm, "Brian Tillman [MVP-Outlook]"
<tillman1...(a)yahoo.com> wrote:
> "epack" <eppuse...(a)gmail.com> wrote in message
>
> news:eb29260b-86e4-4103-a01b-008b64deca72(a)f14g2000vbn.googlegroups.com...
>
> > Mycousinhas Outlook 2007, and has reported that starting about a
> > year ago, when they respond to a message, the sender gets a message
> > consisting solely of "???" in the body, and then the sender thinks
> > they have done something wrong.  They are truly "???" without the
> > quotes. Her daughter says their Out-of-office must be turned
> > on....wrong, it's never on.
>
> What type of account?
> --
> Brian Tillman [MVP-Outlook]

This is a home comcast account, so presumably POP.

elaine
From: Brian Tillman [MVP-Outlook] on 1 Jun 2010 15:52
"epack" <eppusenet(a)gmail.com> wrote in message
news:be0a2f8f-f0fb-478d-925b-51b95177a250(a)c11g2000vbe.googlegroups.com...

> This is a home comcast account, so presumably POP.


Your cousin should check what encoding is being specified for the messages.
Tools>Options>Mail Format>International Options.
--
Brian Tillman [MVP-Outlook]

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