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From: wjb on 12 Mar 2010 17:28 That might be it. I haven't quite related it to the moved emails, but I'll check going forward and will post an update depending on my findings so others can benefit. "Diane Poremsky [MVP]" <outlookmvp(a)msn.com> wrote in message news:ujnXHdiwKHA.1984(a)TK2MSFTNGP05.phx.gbl... > Are you using an antivirus scanner on your email? > > I can't repro the blank message problem, but someone else thinks its > related to moving the messages - when you move the messages to a local, > they aren't properly deleted from online. His blank messages seem to match > the ones he moved. > > -- > Diane Poremsky [MVP - Outlook] > Outlook Tips: http://www.outlook-tips.net/ > Outlook & Exchange Solutions Center: http://www.slipstick.com/ > > Outlook Tips by email: > mailto:dailytips-subscribe-request(a)lists.outlooktips.net > > EMO - a weekly newsletter about Outlook and Exchange: > mailto:EMO-NEWSLETTER-SUBSCRIBE-REQUEST(a)PEACH.EASE.LSOFT.COM > > Do you sync your mailbox with a smartphone or pda? > http://forums.slipstick.com/showthread.php?t=39473 > > "wjb" <wboctor(a)hotmail.com> wrote in message > news:ECA583B5-B570-46B4-8FB8-1C7BA0B8644C(a)microsoft.com... >> Hi, >> >> I'm having a couple of problems since installing Outlook Connector. I'm >> running Windows Vista Ultimate SP2 with IE8 and Office 2007 Ultimate. >> >> Prior to installing Outlook Connector, Outlook and Hotmail were always >> synchronized. If I deleted an email from Outlook or moved it to a local >> folder, the email was removed from the Hotmail Inbox on the Hotmail >> server. >> Since installing Outlook Connector, this does not happen anymore. I have >> to >> remember to physically delete and clean up the emails o the server by >> logging in to Hotmail via IE. >> Recently, I noticed that many of my emails suddenly become blank. The >> text, >> Subject, Date, etc. are all blanked out except for the Sender which is >> set >> to "None". All such emails are still on the server and are accessible >> directly via IE. One noteworthy change is that I recently changed my cell >> phone to a BlackBerry Tour 9630 and set up my Hotmail account on the >> Tour. >> However, I only ever delete emails from the "Handheld", never the server, >> and, as mentioned above, the emails are still on the server. Even more >> bizarre, I have refrained from deleting emails on the Tour, period. Still >> emails got blanked out. >> >> The questions are: (1) How can I keep the server and Outlook >> synchronized; >> and (2) How can I prevent this random blanking of some emails? >> >> Thanks very much. >>
From: wjb on 12 Mar 2010 18:09 Do you know of anyway that I can be able to retrieve these emails. I tried to forward them to myself again hoping that there was still a clean copy on the server. Didn't work, not that I really expected it to. "Diane Poremsky [MVP]" <outlookmvp(a)msn.com> wrote in message news:ujnXHdiwKHA.1984(a)TK2MSFTNGP05.phx.gbl... > Are you using an antivirus scanner on your email? > > I can't repro the blank message problem, but someone else thinks its > related to moving the messages - when you move the messages to a local, > they aren't properly deleted from online. His blank messages seem to match > the ones he moved. > > -- > Diane Poremsky [MVP - Outlook] > Outlook Tips: http://www.outlook-tips.net/ > Outlook & Exchange Solutions Center: http://www.slipstick.com/ > > Outlook Tips by email: > mailto:dailytips-subscribe-request(a)lists.outlooktips.net > > EMO - a weekly newsletter about Outlook and Exchange: > mailto:EMO-NEWSLETTER-SUBSCRIBE-REQUEST(a)PEACH.EASE.LSOFT.COM > > Do you sync your mailbox with a smartphone or pda? > http://forums.slipstick.com/showthread.php?t=39473 > > "wjb" <wboctor(a)hotmail.com> wrote in message > news:ECA583B5-B570-46B4-8FB8-1C7BA0B8644C(a)microsoft.com... >> Hi, >> >> I'm having a couple of problems since installing Outlook Connector. I'm >> running Windows Vista Ultimate SP2 with IE8 and Office 2007 Ultimate. >> >> Prior to installing Outlook Connector, Outlook and Hotmail were always >> synchronized. If I deleted an email from Outlook or moved it to a local >> folder, the email was removed from the Hotmail Inbox on the Hotmail >> server. >> Since installing Outlook Connector, this does not happen anymore. I have >> to >> remember to physically delete and clean up the emails o the server by >> logging in to Hotmail via IE. >> Recently, I noticed that many of my emails suddenly become blank. The >> text, >> Subject, Date, etc. are all blanked out except for the Sender which is >> set >> to "None". All such emails are still on the server and are accessible >> directly via IE. One noteworthy change is that I recently changed my cell >> phone to a BlackBerry Tour 9630 and set up my Hotmail account on the >> Tour. >> However, I only ever delete emails from the "Handheld", never the server, >> and, as mentioned above, the emails are still on the server. Even more >> bizarre, I have refrained from deleting emails on the Tour, period. Still >> emails got blanked out. >> >> The questions are: (1) How can I keep the server and Outlook >> synchronized; >> and (2) How can I prevent this random blanking of some emails? >> >> Thanks very much. >>
From: John Steiner on 15 Mar 2010 00:56 I was having the same problem, only my blank emails were only showing up in my Deleted folder. I also run Norton 360 and have turned it off. I was making one attempted fix a day to see what seemed to fix the problem. While I am not yet certain that it is permanently fixed the last last thing that I did was to upgrade to the new beta of Outlook Connector. That seemed to fix it because it has been 36 hours since the last time I had a bunch of emails show in the deleted box and it had previously been an issue that occurred every 24 hours. "Brian Tillman [MVP-Outlook]" <tillman1952(a)yahoo.com> wrote in message news:uzADcoiwKHA.4552(a)TK2MSFTNGP04.phx.gbl... > "wjb" <wboctor(a)hotmail.com> wrote in message > news:DA3DEAEF-5C14-4771-97F5-B614FE910BFF(a)microsoft.com... > >> Sorry about the confusion. What I meant by 'Prior to installing Outlook >> Connector" actually refers to the period before September 1, 2009. I just >> wanted to describe one of the changes observed when I started using >> Outlook Connector. as far as the BlackBerry is concerned, recently I >> received a notification from RIM that I needed to remove my Hotmail >> access from the Tour, then re-activate it again to move it to POP, which >> I successfully did. However, my observation last night, I think, absolves >> the BlackBerry since emails that I only viewed through the BlackBerry, >> but did not delete, not even on the Handheld only, still ended up being >> blanked out. >> >> Even then, the problem could be made much less of a nuisance if, while >> emails are still on the Hotmail server, I were able to "re-synchronize" >> my Outlook client with the Hotmail server. As it stands, the >> synchronization only occurs when emails are first retrieved. If any >> damage happens to them within Outlook, then there appears to be no way to >> rectify that. Or is there? That is the crux of the question. > > When using the Outlook Connector, Outlook and Hotmail will synchronize at > each send/receive event. This is a two-way sync, so changes you make > either online or in Outlook will show up in both places the next time a > send/receive occurs. > > I'm using the Outlook Connector 14 beta. Give htat a try to see if it > behaves any better. > http://blogs.msdn.com/outlook/archive/2009/12/04/announcing-the-outlook-hotmail-connector-beta.aspx > -- > Brian Tillman [MVP-Outlook]
From: Diane Poremsky [MVP] on 15 Mar 2010 12:33 Are you forwarding from outlook or by logging into the account online? -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com/ Outlook Tips by email: mailto:dailytips-subscribe-request(a)lists.outlooktips.net EMO - a weekly newsletter about Outlook and Exchange: mailto:EMO-NEWSLETTER-SUBSCRIBE-REQUEST(a)PEACH.EASE.LSOFT.COM Do you sync your mailbox with a smartphone or pda? http://forums.slipstick.com/showthread.php?t=39473 "wjb" <wboctor(a)hotmail.com> wrote in message news:unX#RkjwKHA.812(a)TK2MSFTNGP06.phx.gbl... > Do you know of anyway that I can be able to retrieve these emails. I tried > to forward them to myself again hoping that there was still a clean copy > on the server. Didn't work, not that I really expected it to. > > "Diane Poremsky [MVP]" <outlookmvp(a)msn.com> wrote in message > news:ujnXHdiwKHA.1984(a)TK2MSFTNGP05.phx.gbl... >> Are you using an antivirus scanner on your email? >> >> I can't repro the blank message problem, but someone else thinks its >> related to moving the messages - when you move the messages to a local, >> they aren't properly deleted from online. His blank messages seem to >> match the ones he moved. >> >> -- >> Diane Poremsky [MVP - Outlook] >> Outlook Tips: http://www.outlook-tips.net/ >> Outlook & Exchange Solutions Center: http://www.slipstick.com/ >> >> Outlook Tips by email: >> mailto:dailytips-subscribe-request(a)lists.outlooktips.net >> >> EMO - a weekly newsletter about Outlook and Exchange: >> mailto:EMO-NEWSLETTER-SUBSCRIBE-REQUEST(a)PEACH.EASE.LSOFT.COM >> >> Do you sync your mailbox with a smartphone or pda? >> http://forums.slipstick.com/showthread.php?t=39473 >> >> "wjb" <wboctor(a)hotmail.com> wrote in message >> news:ECA583B5-B570-46B4-8FB8-1C7BA0B8644C(a)microsoft.com... >>> Hi, >>> >>> I'm having a couple of problems since installing Outlook Connector. I'm >>> running Windows Vista Ultimate SP2 with IE8 and Office 2007 Ultimate. >>> >>> Prior to installing Outlook Connector, Outlook and Hotmail were always >>> synchronized. If I deleted an email from Outlook or moved it to a local >>> folder, the email was removed from the Hotmail Inbox on the Hotmail >>> server. >>> Since installing Outlook Connector, this does not happen anymore. I have >>> to >>> remember to physically delete and clean up the emails o the server by >>> logging in to Hotmail via IE. >>> Recently, I noticed that many of my emails suddenly become blank. The >>> text, >>> Subject, Date, etc. are all blanked out except for the Sender which is >>> set >>> to "None". All such emails are still on the server and are accessible >>> directly via IE. One noteworthy change is that I recently changed my >>> cell >>> phone to a BlackBerry Tour 9630 and set up my Hotmail account on the >>> Tour. >>> However, I only ever delete emails from the "Handheld", never the >>> server, >>> and, as mentioned above, the emails are still on the server. Even more >>> bizarre, I have refrained from deleting emails on the Tour, period. >>> Still >>> emails got blanked out. >>> >>> The questions are: (1) How can I keep the server and Outlook >>> synchronized; >>> and (2) How can I prevent this random blanking of some emails? >>> >>> Thanks very much. >>> >
From: Brian Tillman [MVP-Outlook] on 15 Mar 2010 13:59 "John Steiner" <john181818(a)msn.com> wrote in message news:uVPIfv$wKHA.5812(a)TK2MSFTNGP02.phx.gbl... >I was having the same problem, only my blank emails were only showing up in >my Deleted folder. I also run Norton 360 and have turned it off. > > I was making one attempted fix a day to see what seemed to fix the problem. > While I am not yet certain that it is permanently fixed the last last thing > that I did was to upgrade to the new beta of Outlook Connector. That seemed > to fix it because it has been 36 hours since the last time I had a bunch of > emails show in the deleted box and it had previously been an issue that > occurred every 24 hours. My personal opinion is that Microsoft did something on the MSN/Hotmail servers because a LOT of people have been complaining about the blank message issue. -- Brian Tillman [MVP-Outlook]
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