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From: Got It! Got on 28 Feb 2010 16:24
Go into Outlook. When it doesn't recognize your hotmail account, choose to
set up manually. It will then give you the option to select the Outlook
Connector. Voila!

"Brenda" wrote:

> I fixed my Hotmail with Outlook Connector, then went to my sister's house to
> fix hers. She just bought Outlook 2007 (standalone, not as part of Office)
> and had her Hotmail account set up using http until the September 1, 2009 DAV
> migration.
>
> She downloaded the Outlook Connector, but she does not get a setup prompt to
> set up her hotmail account, even after closing and reopening Outlook several
> times.
>
> We called support for MS Outlook and tried uninstalling Word 2003 and Excel
> 2003 as we were instructed to do, but none of that helped.
>
> Outlook was closed when she attempted to install Outlook Connector. She
> followed the instructions to download and install it, and then Outlook
> automatically opened. There was no prompt to configure the Outlook Connector.
> There is no "Outlook Connector" on the menu at the top of Outlook. I had her
> close and open Outlook several times. It did not magically appear.
>
> I had her check Control Panel/Add Remove Programs, and Outlook Connector is
> listed there, but it does not appear to "really" be installed.
>
> She has Outlook 2007 SP2 and all updates since.
>
> We tried uninstalling Outlook Connector, rebooting, and then reinstalling it
> with Norton Anti-Virus and Firewall disabled and with the Windows Firewall
> on. We still did not get a prompt to set up the Outlook Connector and Outlook
> Connector is still not on the menu.
>
> If we look at the COM Add-Ins, we find that " . . .
> system\msmapi\1033\msncon32.dll" is not loaded. A runtime error occurred
> during the loading of the COM add-in.
>
> My sister is angry and almost ready to return MS Outlook for a refund.
>
> Can someone please tell me what to do to get Outlook Connector working in
> Outlook 2007 so my sister can use it to send and receive her Hotmail?
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