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From: Brad on 15 Feb 2010 17:51
I have 1 user in my organization whose Outlook 12 crashes sometimes when he
replies to another e-mail. There is no rhyme or reason to when this happens
that I can find. I have done a repair on his outlook, tried disabling all
ADD-INS and some other things. Here are the errors I am getting in my event
viewer:

Application log:
Faulting application outlook.exe, version 12.0.6514.5000, stamp 4a89dc70,
faulting module mso.dll, version 12.0.6425.1000, stamp 49d65443, debug? 0,
fault address 0x00194e6d.

MS Office Diagnostics log:
ID: 6, Application Name: Microsoft Office Outlook, Application Version:
12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted
129 seconds with 120 seconds of active time. This session ended with a crash.

Thanks




From: Brad on 17 Feb 2010 09:44
Does anyone have any info to help me on this?

"Brad" wrote:

> I have 1 user in my organization whose Outlook 12 crashes sometimes when he
> replies to another e-mail. There is no rhyme or reason to when this happens
> that I can find. I have done a repair on his outlook, tried disabling all
> ADD-INS and some other things. Here are the errors I am getting in my event
> viewer:
>
> Application log:
> Faulting application outlook.exe, version 12.0.6514.5000, stamp 4a89dc70,
> faulting module mso.dll, version 12.0.6425.1000, stamp 49d65443, debug? 0,
> fault address 0x00194e6d.
>
> MS Office Diagnostics log:
> ID: 6, Application Name: Microsoft Office Outlook, Application Version:
> 12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted
> 129 seconds with 120 seconds of active time. This session ended with a crash.
>
> Thanks
>
>
>
>
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