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From: bobengel on 2 Apr 2007 15:02 "bobengel" wrote: > > > "bobengel" wrote: > > > > > > > "bobengel" wrote: > > > > > I recently manually uninstalled Office 2007 beta and installed Office 2007 > > > Professional Trial. When starting Outlook, I receive error message, "MS > > > Outlook can't start because of Microsoft Office InfoPath, Windows Installer > > > error 1605". > > > > > > Outlook then restarts but will crash and restart several times during > > > message downloading with the same error message. Once the messages are > > > downloaded, it appears to be more stable. > > > > > > I ran the Office Diagnostics but that didn't seem to correct the problem. > > > Advice will be greatly appreciated. > > > > Follow-up information: I used Event Viewer>Application and found numerous > > identical warnings with the source "MsiInstaller" that apparently occurred each time I started Outlook. The > > details are: > > > > Detection of product '{91120000-0014-0000-0000-0000000FF1CE}', feature > > 'OUTLOOKFiles' failed during request for component > > '{0638C49D-BB8B-4CD1-B191-055E8F325736}' > > > > I don't know if this helps but hopefully it will be a clue. I finally re-installed Office 2007 full release and the error message continued to appear. After a long phone conversation with a MS technician who had me delete all files, registry entries and other references to the beta and trial versions of MS Office, the error message no longer appears following a clean install of MS Office. There was no determination made of why the error message appeared in the first place but, since it's now fixed, we can close this thread. |