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From: Brian L on 28 Jan 2010 13:20
Hi Trekrod,

Did you ever get to the bottom of this issue? I have one user that has the
exact same symtoms going on even after a freshly imaged machine. The issue is
exact to what you we're dealing with and everything was fine for 2 weeks then
it happened again. Any insight you can provide would be greatly appreciated.
Thanks, Brian

"Trekrod" wrote:

> Hi After following you and Kathleen's advice issue was fine for couple of
> days and then on Monday started again. This time I cleared all files per
> Kathleen again, then did a disk Diag with scandisk util for c: and no errors
> found. Did the complete test from restart on system. then cleared out all
> temp I E files and ran a defrag on system. Error reappeared and is still
> sending teh info to MS. Ran Office dig util and found no errors but
> requested I allow MS to downl;aod a app that may take up to a week to get.
> mean time have downloaded latestpatches from MS as of yesterday from windows
> update. all installed fine and issue is happening again today. This only
> happens with my preview pane open and when I try and view e-mails from an
> html source. other e-mails are fine and if I switch to plain text issue goes
> away as well.
> --
> Thank you very much for your time and consideration.
>
> Trekrod
>
>
From: Swinglower on 29 Jan 2010 06:57
Hi guys, as luck would have it I rolled out 30 Dell Optiplexes 6 months ago
using Ghost. All 29 are the same config as you mentioned. Clean install of
XP Pro (Full SP'd) Office 2007 (Full SP) MCafee EPO pushing out Virusscan and
Antispam to clients. All are perfect , clean error logs, no problems, apart
from this fault on the Chief Exec's machine. Why his....

I have tried removing WDS 4 (Windows Desktop Search) as it was contantly
indexing his mail and even that didn't help. If anyone has found a fix for
this I would be eternally grateful. I'm going to take Mcafee off next and
see if that has any effect. I did notice that it mainly happens opening HTML
e-mail though. Hmm
From: MJ on 3 Feb 2010 14:34
Hello everyone, did someone find a solution to this?...I too have one in
particular user with same symptoms.

All help is appreciated...

"Swinglower" wrote:

> Hi guys, as luck would have it I rolled out 30 Dell Optiplexes 6 months ago
> using Ghost. All 29 are the same config as you mentioned. Clean install of
> XP Pro (Full SP'd) Office 2007 (Full SP) MCafee EPO pushing out Virusscan and
> Antispam to clients. All are perfect , clean error logs, no problems, apart
> from this fault on the Chief Exec's machine. Why his....
>
> I have tried removing WDS 4 (Windows Desktop Search) as it was contantly
> indexing his mail and even that didn't help. If anyone has found a fix for
> this I would be eternally grateful. I'm going to take Mcafee off next and
> see if that has any effect. I did notice that it mainly happens opening HTML
> e-mail though. Hmm
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