From: SimoninParis on 6 Apr 2010 04:49 Hi, Any suggestions will be gratefully received. I use Outlook for all my e-mails using my hotmail account. It is Outlook2007 in a Vista environment. Recently, it stopped receiving e-mail AND when I try to open the inbox, I get an error message "The messaging interface has returned an unknown error. If the problem persists, restart Outlook." I restart Outlook and the problem is not resolved. If I send .pdf files as e-mails from Excel or word, Outlook will send them. What do I do to resolve this problem, please? Simon
From: neo on 6 Apr 2010 06:44 Does Outlook start in safe mode? How to: Start > Run > Type: outlook.exe /safe > OK button "SimoninParis" <SimoninParis(a)discussions.microsoft.com> wrote in message news:70070F36-1AF8-4E10-B685-A2F15735FF0D(a)microsoft.com... > Hi, > > Any suggestions will be gratefully received. > > I use Outlook for all my e-mails using my hotmail account. It is > Outlook2007 > in a Vista environment. Recently, it stopped receiving e-mail AND when I > try > to open the inbox, I get an error message "The messaging interface has > returned an unknown error. If the problem persists, restart Outlook." I > restart Outlook and the problem is not resolved. > > If I send .pdf files as e-mails from Excel or word, Outlook will send > them. > > What do I do to resolve this problem, please? > > Simon
From: SimoninParis on 6 Apr 2010 08:00 Yes, it starts in safe mode. The problem is there in safe mode and is still there when I fire up Outlook normally. "neo" wrote: > Does Outlook start in safe mode? > > How to: > Start > Run > Type: outlook.exe /safe > OK button > > "SimoninParis" <SimoninParis(a)discussions.microsoft.com> wrote in message > news:70070F36-1AF8-4E10-B685-A2F15735FF0D(a)microsoft.com... > > Hi, > > > > Any suggestions will be gratefully received. > > > > I use Outlook for all my e-mails using my hotmail account. It is > > Outlook2007 > > in a Vista environment. Recently, it stopped receiving e-mail AND when I > > try > > to open the inbox, I get an error message "The messaging interface has > > returned an unknown error. If the problem persists, restart Outlook." I > > restart Outlook and the problem is not resolved. > > > > If I send .pdf files as e-mails from Excel or word, Outlook will send > > them. > > > > What do I do to resolve this problem, please? > > > > Simon > > . >
From: Brian Tillman [MVP-Outlook] on 6 Apr 2010 11:27 "SimoninParis" <SimoninParis(a)discussions.microsoft.com> wrote in message news:70070F36-1AF8-4E10-B685-A2F15735FF0D(a)microsoft.com... > I use Outlook for all my e-mails using my hotmail account. It is Outlook2007 > in a Vista environment. Recently, it stopped receiving e-mail AND when I try > to open the inbox, I get an error message "The messaging interface has > returned an unknown error. If the problem persists, restart Outlook." I > restart Outlook and the problem is not resolved. > > If I send .pdf files as e-mails from Excel or word, Outlook will send them. Are you accessing Hotmail with the Outlook Connector or with a POP account? If the former, have you tried deleting the Hotmail account and readding it? -- Brian Tillman [MVP-Outlook]
From: SimoninParis on 7 Apr 2010 02:30 Wow, Brian, That did it, thanks. I removed the account and added it back in. Outlook now loads rather more slowly than before but at least it is now working again. :-) Why did the fault occur in thefirst place? "Brian Tillman [MVP-Outlook]" wrote: > "SimoninParis" <SimoninParis(a)discussions.microsoft.com> wrote in message > news:70070F36-1AF8-4E10-B685-A2F15735FF0D(a)microsoft.com... > > > I use Outlook for all my e-mails using my hotmail account. It is Outlook2007 > > in a Vista environment. Recently, it stopped receiving e-mail AND when I try > > to open the inbox, I get an error message "The messaging interface has > > returned an unknown error. If the problem persists, restart Outlook." I > > restart Outlook and the problem is not resolved. > > > > If I send .pdf files as e-mails from Excel or word, Outlook will send them. > > Are you accessing Hotmail with the Outlook Connector or with a POP account? > If the former, have you tried deleting the Hotmail account and readding it? > -- > Brian Tillman [MVP-Outlook] > > . >
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