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From: neil40 on 27 Oct 2008 20:48 Hi I downloaded a trial of Paint Shop Pro Photo X2 and for the first couple of days got a countdown screen upon exit. Now I get No asset found for trial download (license ID:xxxxxxxxx) with 25 day(s) left, source type 10, lang ie and source ID 210001 Anyone know what it means? Will this mean I can't purchase at the end of the trial? Thanks
From: Tim on 28 Oct 2008 05:05 neil40(a)btinternet.com wrote: > Hi > > I downloaded a trial of Paint Shop Pro Photo X2 and for the first > couple of days got a countdown screen upon exit. > > Now I get > No asset found for trial download (license ID:xxxxxxxxx) with 25 > day(s) left, source type 10, lang ie and source ID 210001 > > Anyone know what it means? Will this mean I can't purchase at the end > of the trial? > > Thanks I've not heard of that before, but it sounds like something has gon missing. Have you done any registry cleaning in the last coule of days? Or run some other type of clean-up/anti-malware software? Disable PSIService.exe or the Protexis Licensing service? What happens if you do a complete uninstall and reinstall using the instructions at http://support.corel.com/scripts/rightnow.cfg/php.exe/enduser/std_adp.php?&p_faqid=762149 (or http://snipurl.com/zapx2)? -- Tim
From: Tim on 28 Oct 2008 05:10 Tim wrote: > neil40(a)btinternet.com wrote: >> Hi >> >> I downloaded a trial of Paint Shop Pro Photo X2 and for the first >> couple of days got a countdown screen upon exit. >> >> Now I get >> No asset found for trial download (license ID:xxxxxxxxx) with 25 >> day(s) left, source type 10, lang ie and source ID 210001 >> >> Anyone know what it means? Will this mean I can't purchase at the end >> of the trial? >> >> Thanks > > I've not heard of that before, but it sounds like something has gon > missing. Have you done any registry cleaning in the last coule of > days? Or run some other type of clean-up/anti-malware software? > Disable PSIService.exe or the Protexis Licensing service? > What happens if you do a complete uninstall and reinstall using the > instructions at > http://support.corel.com/scripts/rightnow.cfg/php.exe/enduser/std_adp.php?&p_faqid=762149 > (or http://snipurl.com/zapx2)? Sorry that should read, "...something has gone missing" and "...the last couple of days". (This wireless keyboard seems to skip the odd letter when its batteries get low, but before the low battery warning shows). -- Tim
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