Paper port error: "twain device not found"
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From: bdlong on 1 Feb 2008 22:00 > I assume that you have gone through the Paper Port Scanner Setup wizard. > > If not run the Scanner Setup Wizard, it should be in the Start Menu along > with Paper Port. > > Are you sure that the brother scanner has a TWAIN interface and you are not > using the WIA interface? > > -- > CSM1http://www.carlmcmillan.com > -- There wasn't a scanner setup wizard in the start menu, however, there is a initwain.exe in the paper port menu that the support website mentioned to run. (i have ran it a few times). The only scanner that shows up is the WIA-Brother. The support site mentions to choose the non-wia scanner, but it's not there. A litte background - it was running fine on this computer, another indication it isn't the hardware. I replaced the hard drive with a new SATA drive and did a fresh install of Windows. I haven't been able to get the scanner to run properly using Paper Port since. I believe I remember the old hard drive using the twain scanner and not the Wia version.
From: CSM1 on 1 Feb 2008 22:59
"bdlong" <bdlong(a)excite.com> wrote in message news:2b86cd9a-6052-440d-abb1-8d3bce71aa0c(a)m34g2000hsf.googlegroups.com... >> I assume that you have gone through the Paper Port Scanner Setup wizard. >> >> If not run the Scanner Setup Wizard, it should be in the Start Menu along >> with Paper Port. >> >> Are you sure that the brother scanner has a TWAIN interface and you are >> not >> using the WIA interface? >> >> -- >> CSM1http://www.carlmcmillan.com >> -- > > There wasn't a scanner setup wizard in the start menu, however, there > is a initwain.exe in the paper port menu that the support website > mentioned to run. (i have ran it a few times). > > The only scanner that shows up is the WIA-Brother. The support site > mentions to choose the non-wia scanner, but it's not there. > A litte background - it was running fine on this computer, another > indication it isn't the hardware. I replaced the hard drive with a > new SATA drive and did a fresh install of Windows. I haven't been > able to get the scanner to run properly using Paper Port since. I > believe I remember the old hard drive using the twain scanner and not > the Wia version. The Wia version is probably supplied by Windows XP, Windows XP does have some built-in drivers for scanners, usually WIA. Paperport uses a TWAIN driver, not WIA. You must find a TWAIN driver for your Brother scanner. Here are the drivers for Brother MFC 6800 http://welcome.solutions.brother.com/bsc/public/us/us/en/dlf/dlf/000000/000400/dlf000490.html?reg=us&c=us&lang=en&prod=mfc6800_us&type2=1&os=7&flang=4&dlid=dlf000490 If that machine has a parallel and usb port use the USB not the parallel port. -- CSM1 http://www.carlmcmillan.com -- |