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From: Leonard Grey on 13 May 2010 16:55 System Restore is not the way to remove an infection, even though it may appear to be working. Also, by restoring "to a few weeks prior" the computer may now have an unstable combination of old and new system files. --- Leonard Grey Errare humanum est Jim wrote: > Thank you, it worked. > > By his going into the task manager and disabling the Personal Security > .exe file, he was able to go to RESTORE and restore the machine to > a few weeks prior. > > Thanks for the help, > > Jim > > > > > On Thu, 13 May 2010 12:12:35 -0700, MowGreen <mowgreen(a)nowandzen.com> > wrote: > >> Jim wrote: >>> A friend of mine has gotten infected with the "Personal Security" >>> virus, that is, no matter what icons or programs you try to start it >>> will not allow you to run any programs. >>> >>> I got this thing about a month ago, and was able to restore my >>> computer with my weekly backup, but my friend running XP cannot >>> get the restore to work. I think he had a few people look at it >>> but don't think any are gurus or such. >>> >>> Is there anything he can do to try to salvage his computer? >>> >>> Thanks, >>> >>> Jim >>> >>> >> Try here, Jim: >> Remove Personal Security (Uninstall Guide) >> http://www.bleepingcomputer.com/virus-removal/remove-personal-security >> >> >> >> MowGreen >> ================ >> *-343-* FDNY >> Never Forgotten >> ================ >> >> banthecheck.com >> "Security updates should *never* have *non-security content* prechecked >
From: MowGreen on 13 May 2010 18:47 Leonard Grey wrote: > System Restore is not the way to remove an infection, even though it may > appear to be working. Also, by restoring "to a few weeks prior" the > computer may now have an unstable combination of old and new system files. > --- > Leonard Grey > Errare humanum est > > Jim wrote: >> Thank you, it worked. >> >> By his going into the task manager and disabling the Personal Security >> .exe file, he was able to go to RESTORE and restore the machine to >> a few weeks prior. >> >> Thanks for the help, >> >> Jim Jim, Glad to hear that you could gain control of the system BUT, the Personal Security uninstall guide does *NOT* suggest using System Restore in place of cleaning the compromised system. *Strongly suggest* that you follow the recommended steps to ensure that the malware has been removed. Also, see if the system is missing any updates now that a restore point has been used. If Windows or Automatic Update does not function then that's an indication that the system is *still* infected. MowGreen ================ *-343-* FDNY Never Forgotten ================ banthecheck.com "Security updates should *never* have *non-security content* prechecked
From: AsK on 22 May 2010 16:06
On May 13, 6:04 pm, Jim <nos...(a)nospam.com> wrote: > A friend of mine has gotten infected with the "Personal Security" > virus, that is, no matter what icons or programs you try to start it > will not allow you to run any programs. > > I got this thing about a month ago, and was able to restore my > computer with my weekly backup, but my friend running XP cannot > get the restore to work. I think he had a few people look at it > but don't think any are gurus or such. > > Is there anything he can do to try to salvage his computer? > > Thanks, > > Jim http://www.wikihow.com/Manually-Remove-Personal-Security-Virus Have a look here, Jim. Good luck. I got it this morning (the bug, I mean) and format-ed my C: drive/partition. My usual move when it is taking too much time searching for removals. Now I found this. |