From: Dotty on
Device Manager can locate software but not the associated file. What to do?
From: Michael on
"Dotty" <Dotty(a)discussions.microsoft.com> wrote in message
news:BC753E80-98C8-42E9-81A6-B3FDEBA13125(a)microsoft.com...
> Device Manager can locate software but not the associated file. What to
> do?

How about posting something Windows Update related.

--


"Don't pick a fight with an old man.
If he is too old to fight, he'll just kill you."




From: Shenan Stanley on
Dotty wrote:
> Device Manager can locate software but not the associated file.
> What to do?

First - more information would be necessary in order to troubleshoot.
Operating System for a start. Service Pack level might be good too.
Specific hardware involved and the driver and where you obtained it.

Second - you would probably first be better off going to the hardware
manufacturer of the device... Their web page, their support contact
information, FAQs, downloads, etc.

Last - was there a specific reason you posted this in a newsgroup related to
the "Windows Update" function? Are you obtaining the driver from that
feature?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html