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From: TVeblen on 4 Feb 2010 08:38
I recently bought and installed an Epson Artisan 810 printer via USB
cable to my box: Asus P6T MB, Bios 0904. The BIOS is reading the printer
as a mass storage device. When I boot into Windows, the printer is using
a disk drive 'slot'. It shows up in Device Manager under "Portable
Devices" and named K: (Last available drive letter). It does not show up
in Windows Explorer as an available drive. It does show up in Disk
Management as Drive 2 - Removable - No Media. The printer works fine.
Is this a driver or hardware problem, or is it "normal"?
From: Mike Easter on 4 Feb 2010 11:08
TVeblen wrote:
> I recently bought and installed an Epson Artisan 810 printer via USB
> cable to my box: Asus P6T MB, Bios 0904. The BIOS is reading the printer
> as a mass storage device. When I boot into Windows,

You forgot to mention which v. of Windows. Your headers look like Win7
(+Tbird3)

> the printer is using
> a disk drive 'slot'. It shows up in Device Manager under "Portable
> Devices" and named K: (Last available drive letter). It does not show up
> in Windows Explorer as an available drive. It does show up in Disk
> Management as Drive 2 - Removable - No Media. The printer works fine.
> Is this a driver or hardware problem, or is it "normal"?

The top line sez 'installed' but I don't know if that includes the s/w.

http://snipr.com/u9sjy Epson Artisan 810 All-in-One Printer -
Drivers & Downloads - FAQs for this Product - Troubleshooting Guide -
Documents & Manuals



--
Mike Easter
From: Mike Easter on 4 Feb 2010 11:50
Mike Easter wrote:
> TVeblen wrote:
>> I recently bought and installed an Epson Artisan 810 printer via USB
>> cable

> Your headers look like Win7

> The top line sez 'installed' but I don't know if that includes the s/w.
>
> Epson Artisan 810 All-in-One Printer -

Epson chart^1 sez the default Win7 drivers aren't sufficient for printer
or scanner

^1 http://snipr.com/u9t1a All-in-One Compatibility

--
Mike Easter
From: TVeblen on 4 Feb 2010 13:23
On 2/4/2010 11:50 AM, Mike Easter wrote:
> Mike Easter wrote:
>> TVeblen wrote:
>>> I recently bought and installed an Epson Artisan 810 printer via USB
>>> cable
>
>> Your headers look like Win7
>
>> The top line sez 'installed' but I don't know if that includes the s/w.
>>
>> Epson Artisan 810 All-in-One Printer -
>
> Epson chart^1 sez the default Win7 drivers aren't sufficient for printer
> or scanner
>
> ^1 http://snipr.com/u9t1a All-in-One Compatibility
>
Hey Mike. Sorry. Yes, Win 7 64 bit. I installed the minimal stuff to run
the printer, none of the optional software. But minimally it installs
the printer, scanner, fax drivers, Epson Event Manager, and Epson Print
CD. The Win 7 64 bit drivers were downloaded from Epson. I did not use
the CD that came with the printer.
But because the BIOS sees this thing as a mass storage device I'm
thinking the issue is not OS or driver related?
From: Mike Easter on 4 Feb 2010 14:31
TVeblen wrote:

> Hey Mike. Sorry. Yes, Win 7 64 bit. I installed the minimal stuff to run
> the printer, none of the optional software. But minimally it installs
> the printer, scanner, fax drivers, Epson Event Manager, and Epson Print
> CD. The Win 7 64 bit drivers were downloaded from Epson. I did not use
> the CD that came with the printer.
> But because the BIOS sees this thing as a mass storage device I'm
> thinking the issue is not OS or driver related?

From my experience, the bios recognition part is important, but the
bios is not as 'smart' - as in usb discriminating - in many ways about
identifying USB devices as is an OS.

I would think the OS should know what it is.

Paul recently posted a link here about using UVCview to view the
descriptors on USB devices. I think that app aims to inform about usb
multimedia audio/video, but it must do everything that USBview did and more.


--
Mike Easter
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