From: noone on 8 Dec 2009 18:30 (Windows 2000 with IE 5.01 SP4, both fully-patched) This month's updates were downloaded manually then checked against the list returned by WU for completeness. The updates were then applied manually. WU was then restarted to verify the status of the updates. A dialog requesting, I think, an ActiveX download from MS flashed on the screen followed quickly by IE aborting. WU was restarted which then allowed the ActiveX download but now WU fails with error number 0x800C0002. Tried the usual clearing of cookies and cache, disabling of AV, and rebooting to no avail. Any help?
From: PA Bear [MS MVP] on 8 Dec 2009 18:50 Assuming this is a sudden new problem, try again in a few hours or so & see if the behavior persists. The update servers are absolutely swamped right now. May I ask why the computer wasn't updated via Automatic Updates or Windows Update website to begin with? noone wrote: > (Windows 2000 with IE 5.01 SP4, both fully-patched) > > This month's updates were downloaded manually then checked against the > list returned by WU for completeness. The updates were then applied > manually. WU was then restarted to verify the status of the updates. A > dialog requesting, I think, an ActiveX download from MS flashed on the > screen followed quickly by IE aborting. WU was restarted which then > allowed the ActiveX download but now WU fails with error number > 0x800C0002. Tried the usual clearing of cookies and cache, disabling of > AV, and rebooting to no avail. Any help?
From: noone on 8 Dec 2009 19:21 The ActiveX update request was unexpected in that WU had already updated its components the first time I ran it in this update cycle. It's now failing at the point where the message "Checking if your computer has the latest version of Windows updating software for use with the website..." is displayed. I'll try again later. I believe this is the first time I've had this problem. Would it help if I were to delete the WUWebControl Class object and try again? Judging by the date of the control, I think this was what was updated by the subsequent download request. I have a slow connection so I prefer to download and file the individual updates in case I need to reapply them. PA Bear [MS MVP] wrote: > Assuming this is a sudden new problem, try again in a few hours or so & > see if the behavior persists. The update servers are absolutely swamped > right now. > > May I ask why the computer wasn't updated via Automatic Updates or > Windows Update website to begin with? > > > noone wrote: >> (Windows 2000 with IE 5.01 SP4, both fully-patched) >> >> This month's updates were downloaded manually then checked against the >> list returned by WU for completeness. The updates were then applied >> manually. WU was then restarted to verify the status of the updates. A >> dialog requesting, I think, an ActiveX download from MS flashed on the >> screen followed quickly by IE aborting. WU was restarted which then >> allowed the ActiveX download but now WU fails with error number >> 0x800C0002. Tried the usual clearing of cookies and cache, disabling of >> AV, and rebooting to no avail. Any help? >
From: PA Bear [MS MVP] on 8 Dec 2009 19:27 Trust me: That was a "timeout/server too busy, go away & try again later" error. Bazillions of users are trying to install the Dec-09 updates right now. My windowsupdate.log shows several instances of "Update is not allowed to download due to regulation" from the last 5-6 hours: . Updates are not downloaded or the "Automatic Updates" icon does not display the status of downloads when you enable the Automatic Updates service http://support.microsoft.com/default.aspx/kb/910340 noone wrote: > The ActiveX update request was unexpected in that WU had already updated > its components the first time I ran it in this update cycle. It's now > failing at the point where the message "Checking if your computer has > the latest version of Windows updating software for use with the > website..." is displayed. I'll try again later. I believe this is the > first time I've had this problem. > > Would it help if I were to delete the WUWebControl Class object and try > again? Judging by the date of the control, I think this was what was > updated by the subsequent download request. > > I have a slow connection so I prefer to download and file the individual > updates in case I need to reapply them. > > > PA Bear [MS MVP] wrote: >> Assuming this is a sudden new problem, try again in a few hours or so & >> see if the behavior persists. The update servers are absolutely swamped >> right now. >> >> May I ask why the computer wasn't updated via Automatic Updates or >> Windows Update website to begin with? >> >> >> noone wrote: >>> (Windows 2000 with IE 5.01 SP4, both fully-patched) >>> >>> This month's updates were downloaded manually then checked against the >>> list returned by WU for completeness. The updates were then applied >>> manually. WU was then restarted to verify the status of the updates. A >>> dialog requesting, I think, an ActiveX download from MS flashed on the >>> screen followed quickly by IE aborting. WU was restarted which then >>> allowed the ActiveX download but now WU fails with error number >>> 0x800C0002. Tried the usual clearing of cookies and cache, disabling of >>> AV, and rebooting to no avail. Any help?
From: noone on 8 Dec 2009 19:41 Okay. I won't do anything for now and will report back. Thanks. PA Bear [MS MVP] wrote: > Trust me: That was a "timeout/server too busy, go away & try again > later" error. Bazillions of users are trying to install the Dec-09 > updates right now. My windowsupdate.log shows several instances of > "Update is not allowed to download due to regulation" from the last 5-6 > hours: > > . Updates are not downloaded or the "Automatic Updates" icon does not > display the status of downloads when you enable the Automatic Updates > service > http://support.microsoft.com/default.aspx/kb/910340 > > > noone wrote: >> The ActiveX update request was unexpected in that WU had already updated >> its components the first time I ran it in this update cycle. It's now >> failing at the point where the message "Checking if your computer has >> the latest version of Windows updating software for use with the >> website..." is displayed. I'll try again later. I believe this is the >> first time I've had this problem. >> >> Would it help if I were to delete the WUWebControl Class object and try >> again? Judging by the date of the control, I think this was what was >> updated by the subsequent download request. >> >> I have a slow connection so I prefer to download and file the individual >> updates in case I need to reapply them. >> >> >> PA Bear [MS MVP] wrote: >>> Assuming this is a sudden new problem, try again in a few hours or so & >>> see if the behavior persists. The update servers are absolutely swamped >>> right now. >>> >>> May I ask why the computer wasn't updated via Automatic Updates or >>> Windows Update website to begin with? >>> >>> >>> noone wrote: >>>> (Windows 2000 with IE 5.01 SP4, both fully-patched) >>>> >>>> This month's updates were downloaded manually then checked against the >>>> list returned by WU for completeness. The updates were then applied >>>> manually. WU was then restarted to verify the status of the >>>> updates. A >>>> dialog requesting, I think, an ActiveX download from MS flashed on the >>>> screen followed quickly by IE aborting. WU was restarted which then >>>> allowed the ActiveX download but now WU fails with error number >>>> 0x800C0002. Tried the usual clearing of cookies and cache, >>>> disabling of >>>> AV, and rebooting to no avail. Any help? >
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