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From: Will Bradshaw on 14 Jan 2007 05:44
Custom Computers wrote:
> Did you follow the instructions as they are listed on the ATi web
> site?

Yes, for the uninstall, manual uninstall, and install, and it still wouldn't
install.


From: Will Bradshaw on 14 Jan 2007 05:46
JamesH wrote:
> Geoff wrote:
>> uninstall drivers
>> then install new ones
>>
>> updating em doesn't work well, if it all ?

> I update them all the time without any problems

I've uninstalled and reinstalled several times but I get the same error.
I've installed new drivers several times before, and they have always
installed normally, but for some reason they won't this time.


From: Will Bradshaw on 14 Jan 2007 05:53
Captain Midnight wrote:
> Use the Add Hardware wizard in Control Panel to install the VGA
> driver. Don't know why but had to do it once even though XP was using
> it.

I've tried that several times, selecting every single option, and none work,
with that method I get 'There was a problem installing this hardware:
RADEON 9800 PRO
An error occurred during the installation of the device
The system cannot find the file specified.'

I've tried it by pointing to several different driver versions, but always
get the same error message, Is there any way I can find out what file is
being specified and does anyone have any more suggestions?

> Probably would be a good idea to use the manual uninstall
> instructions at ati.com/install to make sure everything is clean.

Thanks, but I've already tried that.


From: JamesH on 14 Jan 2007 12:27

"Will Bradshaw" <spam(a)beasolutions.com> wrote in message
news:TYnqh.16194$696.13752(a)newsfe7-win.ntli.net...
> Captain Midnight wrote:
>> Use the Add Hardware wizard in Control Panel to install the VGA
>> driver. Don't know why but had to do it once even though XP was using
>> it.
>
> I've tried that several times, selecting every single option, and none
> work, with that method I get 'There was a problem installing this
> hardware:
> RADEON 9800 PRO
> An error occurred during the installation of the device
> The system cannot find the file specified.'
>
> I've tried it by pointing to several different driver versions, but always
> get the same error message, Is there any way I can find out what file is
> being specified and does anyone have any more suggestions?
>
>> Probably would be a good idea to use the manual uninstall
>> instructions at ati.com/install to make sure everything is clean.
>
> Thanks, but I've already tried that.
>
Do you have Anti Virus software enabled? ATI says to disable it if you do or
drivers may not install correctly. BUT I have had no real problems if I
forget to turn it off


From: Randy on 14 Jan 2007 12:35
Have you tried installing from safe mode? Not sure if you can but sometimes
safe mode will let you install things easier. Others may know if this will
work.

Randy

"Will Bradshaw" <spam(a)beasolutions.com> wrote in message
news:9Qnqh.16189$696.1318(a)newsfe7-win.ntli.net...
> Custom Computers wrote:
>> Did you follow the instructions as they are listed on the ATi web
>> site?
>
> Yes, for the uninstall, manual uninstall, and install, and it still
> wouldn't install.
>


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