Problem with Kodak Printer
in [Dell]
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From: Phil McCracken on 24 Dec 2009 17:42 My Kodak All in One 5100 printer was giving me some intermittent problems after installing it on my new Dell with Windows 7, so I tried to uninstall the software and reinstall it. Still problematic. So, I tried to uninstall and reinstall a third time. Now the driver won't load properly and in the list of "AutoPlay" devices, "EasyShare AiO" (the POS Kodak software suite) is listed 3 times! Is there a way of uninstalling Kodak AiO software altogether? I'm thinking if I can get that accomplished, a reinstall might take care of my problems. Thanks for any assistance and Merry Christmas to everyone! -Mark
From: Christopher Muto on 24 Dec 2009 18:07 Phil McCracken wrote: > My Kodak All in One 5100 printer was giving me some intermittent > problems after installing it on my new Dell with Windows 7, so I tried > to uninstall the software and reinstall it. Still problematic. So, I > tried to uninstall and reinstall a third time. > > Now the driver won't load properly and in the list of "AutoPlay" > devices, "EasyShare AiO" (the POS Kodak software suite) is listed 3 > times! > > Is there a way of uninstalling Kodak AiO software altogether? I'm > thinking if I can get that accomplished, a reinstall might take care > of my problems. > > Thanks for any assistance and Merry Christmas to everyone! > > -Mark uninstall the printer from add/remove programs. then visit the site below to download the latest driver that is windows 7 compatible, v4.2.0. http://www.kodak.com/global/mul/service/downloads/DownloadLookup.jhtml?pq-path=9098/9099&product=EKN033539
From: Phil McCracken on 24 Dec 2009 20:47 On Thu, 24 Dec 2009 18:07:10 -0500, Christopher Muto <muto(a)worldnet.att.net> wrote: >Phil McCracken wrote: >> My Kodak All in One 5100 printer was giving me some intermittent >> problems after installing it on my new Dell with Windows 7, so I tried >> to uninstall the software and reinstall it. Still problematic. So, I >> tried to uninstall and reinstall a third time. >> >> Now the driver won't load properly and in the list of "AutoPlay" >> devices, "EasyShare AiO" (the POS Kodak software suite) is listed 3 >> times! >> >> Is there a way of uninstalling Kodak AiO software altogether? I'm >> thinking if I can get that accomplished, a reinstall might take care >> of my problems. >> >> Thanks for any assistance and Merry Christmas to everyone! >> >> -Mark > >uninstall the printer from add/remove programs. >then visit the site below to download the latest driver that is windows >7 compatible, v4.2.0. >http://www.kodak.com/global/mul/service/downloads/DownloadLookup.jhtml?pq-path=9098/9099&product=EKN033539 Christopher... This is exactly what I've done. 3 times now. To no avail. Thanks. Mark
From: Christopher Muto on 24 Dec 2009 21:52 Phil McCracken wrote: > On Thu, 24 Dec 2009 18:07:10 -0500, Christopher Muto > <muto(a)worldnet.att.net> wrote: > >> Phil McCracken wrote: >>> My Kodak All in One 5100 printer was giving me some intermittent >>> problems after installing it on my new Dell with Windows 7, so I tried >>> to uninstall the software and reinstall it. Still problematic. So, I >>> tried to uninstall and reinstall a third time. >>> >>> Now the driver won't load properly and in the list of "AutoPlay" >>> devices, "EasyShare AiO" (the POS Kodak software suite) is listed 3 >>> times! >>> >>> Is there a way of uninstalling Kodak AiO software altogether? I'm >>> thinking if I can get that accomplished, a reinstall might take care >>> of my problems. >>> >>> Thanks for any assistance and Merry Christmas to everyone! >>> >>> -Mark >> uninstall the printer from add/remove programs. >> then visit the site below to download the latest driver that is windows >> 7 compatible, v4.2.0. >> http://www.kodak.com/global/mul/service/downloads/DownloadLookup.jhtml?pq-path=9098/9099&product=EKN033539 > > Christopher... > > This is exactly what I've done. 3 times now. To no avail. > Thanks. > > Mark > you mentioned autoplay and that suggests that you were using a cd. if that is the case then it is likely that your cd has an older version of the software that is not windows 7 compatible. on the other hand if you did download the latest software (and it is quite a large software at 250mb) then try contacting kodak. they have links on their site to talk to support via 'live chat'. good luck.
From: Phil McCracken on 24 Dec 2009 22:16
On Thu, 24 Dec 2009 21:52:51 -0500, Christopher Muto <muto(a)worldnet.att.net> wrote: >Phil McCracken wrote: >> On Thu, 24 Dec 2009 18:07:10 -0500, Christopher Muto >> <muto(a)worldnet.att.net> wrote: >> >>> Phil McCracken wrote: >>>> My Kodak All in One 5100 printer was giving me some intermittent >>>> problems after installing it on my new Dell with Windows 7, so I tried >>>> to uninstall the software and reinstall it. Still problematic. So, I >>>> tried to uninstall and reinstall a third time. >>>> >>>> Now the driver won't load properly and in the list of "AutoPlay" >>>> devices, "EasyShare AiO" (the POS Kodak software suite) is listed 3 >>>> times! >>>> >>>> Is there a way of uninstalling Kodak AiO software altogether? I'm >>>> thinking if I can get that accomplished, a reinstall might take care >>>> of my problems. >>>> >>>> Thanks for any assistance and Merry Christmas to everyone! >>>> >>>> -Mark >>> uninstall the printer from add/remove programs. >>> then visit the site below to download the latest driver that is windows >>> 7 compatible, v4.2.0. >>> http://www.kodak.com/global/mul/service/downloads/DownloadLookup.jhtml?pq-path=9098/9099&product=EKN033539 >> >> Christopher... >> >> This is exactly what I've done. 3 times now. To no avail. >> Thanks. >> >> Mark >> > >you mentioned autoplay and that suggests that you were using a cd. if >that is the case then it is likely that your cd has an older version of >the software that is not windows 7 compatible. on the other hand if you >did download the latest software (and it is quite a large software at >250mb) then try contacting kodak. they have links on their site to talk >to support via 'live chat'. good luck. Yeah, I think live chat is going to be what it takes. By the way, I'm not using a CD, but the downloaded file from their website. I even gave the "Clear Tool" (that they seem to keep a big secret) without success. Reinstalling the EasyShare software reloads everything except the driver, for some reason. Thanks again. |