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From: Carlos on 29 May 2010 20:24
Ilya,
So the right choice now is to go to your motherboard manufacturer's web site
and download the applicable VIA HD audio drivers.

You can get them also from VIA:
http://www.via.com.tw/en/support/drivers.jsp
but you need to know what specific audio chipset you have (it might be
written in your mobo's user manual).

Carlos

"Ilya Zeldes" wrote:

> Carlos,
>
> I use VIA High Definition Audio
>
> Ilya
>
>
> "Carlos" <Carlos(a)discussions.microsoft.com> wrote in message
> news:CBB228DA-AFD5-4751-A49D-E1AAA98B1A22(a)microsoft.com...
> > Ilya,
> > Then I guess you have an ATI graphic card with ATI HDMI Audio and an
> > onboard
> > VIA audio chipset.
> > Which of both devices are you using?
> > Carlos
> >
> > "Ilya Zeldes" wrote:
> >
> >> Yes, Carlos, it's ATI High Definition Audio Device and VIA High
> >> Definition
> >> Audio
> >>
> >> Ilya
> >>
> >> "Carlos" <Carlos(a)discussions.microsoft.com> wrote in message
> >> news:AA38446C-635E-40A7-8CFC-E37A43D27383(a)microsoft.com...
> >> > Ilya,
> >> > Does your PC have onboard audio or a sound card?
> >> > Carlos
> >> >
> >> > "Ilya Zeldes" wrote:
> >> >
> >> >> Well, in my case, nothing (clicking, adjusting, etc) helps. Only
> >> >> reboot...
> >> >>
> >> >> Ilya
> >> >>
> >> >> "Bobby Johnson" <rjohnson(a)discussions.microsoft.com> wrote in message
> >> >> news:O8vNe3p$KHA.5536(a)TK2MSFTNGP02.phx.gbl...
> >> >> > I think this is a quirk in Win 7 and I don't know what causes it,
> >> >> > but
> >> >> > occasionally my system has no sound upon boot up but if I click in
> >> >> > the
> >> >> > speaker icon it seems to always come back. The same for the red x -
> >> >> > if
> >> >> > I
> >> >> > click on the speaker icon it goes away.
> >> >> >
> >> >> >
> >> >> >
> >> >> > On 2010-05-28 13:58, Ilya Zeldes wrote:
> >> >> >> I think, it could be a Windows problem, so I'm posting here...
> >> >> >> I have Win 7 x64, which generally works fine. However, recently a
> >> >> >> sound
> >> >> >> problem developed. Sometimes, after a boot up, there is no sound,
> >> >> >> while
> >> >> >> the speaker icon in the notification area (next to the clock) looks
> >> >> >> normal. In other instances, after the boot up, the speaker icon has
> >> >> >> red
> >> >> >> x, but sound is working, or no sound. As I see it, when Win 7 is
> >> >> >> booting
> >> >> >> up, the sound system either loads or not, and the speaker icon does
> >> >> >> not
> >> >> >> reflect the actual state of the sound system. Most of the times,
> >> >> >> re-booting solves the problem.
> >> >> >> May someone please help me to eliminate this problem.
> >> >> >>
> >> >> .
> >> >>
From: Ilya Zeldes on 1 Jun 2010 21:18
Carlos,

I followed your advice. First, I downloaded VIA driver from the DELL site
and installed it (xx.7410). Nevertheless, after a couple of successful
reboots, audio was down again. Then I checked the VIA site, but driver there
was lower version xx.7300...
As of today, audio reboots fine. Will see what happens next.
Thanks for your trying to help.

Ilya

"Carlos" <Carlos(a)discussions.microsoft.com> wrote in message
news:08659D4B-89A2-49D7-A79C-532D187DABA8(a)microsoft.com...
> Ilya,
> So the right choice now is to go to your motherboard manufacturer's web
> site
> and download the applicable VIA HD audio drivers.
>
> You can get them also from VIA:
> http://www.via.com.tw/en/support/drivers.jsp
> but you need to know what specific audio chipset you have (it might be
> written in your mobo's user manual).
>
> Carlos
>
> "Ilya Zeldes" wrote:
>
>> Carlos,
>>
>> I use VIA High Definition Audio
>>
>> Ilya
>>
>>
>> "Carlos" <Carlos(a)discussions.microsoft.com> wrote in message
>> news:CBB228DA-AFD5-4751-A49D-E1AAA98B1A22(a)microsoft.com...
>> > Ilya,
>> > Then I guess you have an ATI graphic card with ATI HDMI Audio and an
>> > onboard
>> > VIA audio chipset.
>> > Which of both devices are you using?
>> > Carlos
>> >
>> > "Ilya Zeldes" wrote:
>> >
>> >> Yes, Carlos, it's ATI High Definition Audio Device and VIA High
>> >> Definition
>> >> Audio
>> >>
>> >> Ilya
>> >>
>> >> "Carlos" <Carlos(a)discussions.microsoft.com> wrote in message
>> >> news:AA38446C-635E-40A7-8CFC-E37A43D27383(a)microsoft.com...
>> >> > Ilya,
>> >> > Does your PC have onboard audio or a sound card?
>> >> > Carlos
>> >> >
>> >> > "Ilya Zeldes" wrote:
>> >> >
>> >> >> Well, in my case, nothing (clicking, adjusting, etc) helps. Only
>> >> >> reboot...
>> >> >>
>> >> >> Ilya
>> >> >>
>> >> >> "Bobby Johnson" <rjohnson(a)discussions.microsoft.com> wrote in
>> >> >> message
>> >> >> news:O8vNe3p$KHA.5536(a)TK2MSFTNGP02.phx.gbl...
>> >> >> > I think this is a quirk in Win 7 and I don't know what causes it,
>> >> >> > but
>> >> >> > occasionally my system has no sound upon boot up but if I click
>> >> >> > in
>> >> >> > the
>> >> >> > speaker icon it seems to always come back. The same for the red
>> >> >> > x -
>> >> >> > if
>> >> >> > I
>> >> >> > click on the speaker icon it goes away.
>> >> >> >
>> >> >> >
>> >> >> >
>> >> >> > On 2010-05-28 13:58, Ilya Zeldes wrote:
>> >> >> >> I think, it could be a Windows problem, so I'm posting here...
>> >> >> >> I have Win 7 x64, which generally works fine. However, recently
>> >> >> >> a
>> >> >> >> sound
>> >> >> >> problem developed. Sometimes, after a boot up, there is no
>> >> >> >> sound,
>> >> >> >> while
>> >> >> >> the speaker icon in the notification area (next to the clock)
>> >> >> >> looks
>> >> >> >> normal. In other instances, after the boot up, the speaker icon
>> >> >> >> has
>> >> >> >> red
>> >> >> >> x, but sound is working, or no sound. As I see it, when Win 7 is
>> >> >> >> booting
>> >> >> >> up, the sound system either loads or not, and the speaker icon
>> >> >> >> does
>> >> >> >> not
>> >> >> >> reflect the actual state of the sound system. Most of the times,
>> >> >> >> re-booting solves the problem.
>> >> >> >> May someone please help me to eliminate this problem.
>> >> >> >>
>> >> >> .
>> >> >>
From: Ilya Zeldes on 3 Jun 2010 19:19
Well, guess I'm back to square one... Just rebooted and got the red x on the
Audio Service icon and message that service is not working. However, the
service is working, all sounds are fine! Moreover, checked the Services and
found that Windows Audio "Started" and runs "Automatic"... What's wrong?

Ilya

"Ilya Zeldes" <ilyaz33(a)hotmail.com> wrote in message
news:4D7E232F-2629-4BC0-9F5F-1ADDAA38F5CB(a)microsoft.com...
> Carlos,
>
> I followed your advice. First, I downloaded VIA driver from the DELL site
> and installed it (xx.7410). Nevertheless, after a couple of successful
> reboots, audio was down again. Then I checked the VIA site, but driver
> there was lower version xx.7300...
> As of today, audio reboots fine. Will see what happens next.
> Thanks for your trying to help.
>
> Ilya
>
> "Carlos" <Carlos(a)discussions.microsoft.com> wrote in message
> news:08659D4B-89A2-49D7-A79C-532D187DABA8(a)microsoft.com...
>> Ilya,
>> So the right choice now is to go to your motherboard manufacturer's web
>> site
>> and download the applicable VIA HD audio drivers.
>>
>> You can get them also from VIA:
>> http://www.via.com.tw/en/support/drivers.jsp
>> but you need to know what specific audio chipset you have (it might be
>> written in your mobo's user manual).
>>
>> Carlos
>>
>> "Ilya Zeldes" wrote:
>>
>>> Carlos,
>>>
>>> I use VIA High Definition Audio
>>>
>>> Ilya
>>>
>>>
>>> "Carlos" <Carlos(a)discussions.microsoft.com> wrote in message
>>> news:CBB228DA-AFD5-4751-A49D-E1AAA98B1A22(a)microsoft.com...
>>> > Ilya,
>>> > Then I guess you have an ATI graphic card with ATI HDMI Audio and an
>>> > onboard
>>> > VIA audio chipset.
>>> > Which of both devices are you using?
>>> > Carlos
>>> >
>>> > "Ilya Zeldes" wrote:
>>> >
>>> >> Yes, Carlos, it's ATI High Definition Audio Device and VIA High
>>> >> Definition
>>> >> Audio
>>> >>
>>> >> Ilya
>>> >>
>>> >> "Carlos" <Carlos(a)discussions.microsoft.com> wrote in message
>>> >> news:AA38446C-635E-40A7-8CFC-E37A43D27383(a)microsoft.com...
>>> >> > Ilya,
>>> >> > Does your PC have onboard audio or a sound card?
>>> >> > Carlos
>>> >> >
>>> >> > "Ilya Zeldes" wrote:
>>> >> >
>>> >> >> Well, in my case, nothing (clicking, adjusting, etc) helps. Only
>>> >> >> reboot...
>>> >> >>
>>> >> >> Ilya
>>> >> >>
>>> >> >> "Bobby Johnson" <rjohnson(a)discussions.microsoft.com> wrote in
>>> >> >> message
>>> >> >> news:O8vNe3p$KHA.5536(a)TK2MSFTNGP02.phx.gbl...
>>> >> >> > I think this is a quirk in Win 7 and I don't know what causes
>>> >> >> > it,
>>> >> >> > but
>>> >> >> > occasionally my system has no sound upon boot up but if I click
>>> >> >> > in
>>> >> >> > the
>>> >> >> > speaker icon it seems to always come back. The same for the red
>>> >> >> > x -
>>> >> >> > if
>>> >> >> > I
>>> >> >> > click on the speaker icon it goes away.
>>> >> >> >
>>> >> >> >
>>> >> >> >
>>> >> >> > On 2010-05-28 13:58, Ilya Zeldes wrote:
>>> >> >> >> I think, it could be a Windows problem, so I'm posting here...
>>> >> >> >> I have Win 7 x64, which generally works fine. However, recently
>>> >> >> >> a
>>> >> >> >> sound
>>> >> >> >> problem developed. Sometimes, after a boot up, there is no
>>> >> >> >> sound,
>>> >> >> >> while
>>> >> >> >> the speaker icon in the notification area (next to the clock)
>>> >> >> >> looks
>>> >> >> >> normal. In other instances, after the boot up, the speaker icon
>>> >> >> >> has
>>> >> >> >> red
>>> >> >> >> x, but sound is working, or no sound. As I see it, when Win 7
>>> >> >> >> is
>>> >> >> >> booting
>>> >> >> >> up, the sound system either loads or not, and the speaker icon
>>> >> >> >> does
>>> >> >> >> not
>>> >> >> >> reflect the actual state of the sound system. Most of the
>>> >> >> >> times,
>>> >> >> >> re-booting solves the problem.
>>> >> >> >> May someone please help me to eliminate this problem.
>>> >> >> >>
>>> >> >> .
>>> >> >>
From: Carlos on 3 Jun 2010 19:40
Ilya,
1.- Do you actually have sound, even with the red x thing?
2.- If not, try to unplyg your speakers and plug them again. You might have
an intermittent connection in the back connectors of your motherboard.
Carlos

"Ilya Zeldes" wrote:

> Well, guess I'm back to square one... Just rebooted and got the red x on the
> Audio Service icon and message that service is not working. However, the
> service is working, all sounds are fine! Moreover, checked the Services and
> found that Windows Audio "Started" and runs "Automatic"... What's wrong?
>
> Ilya
>
> "Ilya Zeldes" <ilyaz33(a)hotmail.com> wrote in message
> news:4D7E232F-2629-4BC0-9F5F-1ADDAA38F5CB(a)microsoft.com...
> > Carlos,
> >
> > I followed your advice. First, I downloaded VIA driver from the DELL site
> > and installed it (xx.7410). Nevertheless, after a couple of successful
> > reboots, audio was down again. Then I checked the VIA site, but driver
> > there was lower version xx.7300...
> > As of today, audio reboots fine. Will see what happens next.
> > Thanks for your trying to help.
> >
> > Ilya
> >
> > "Carlos" <Carlos(a)discussions.microsoft.com> wrote in message
> > news:08659D4B-89A2-49D7-A79C-532D187DABA8(a)microsoft.com...
> >> Ilya,
> >> So the right choice now is to go to your motherboard manufacturer's web
> >> site
> >> and download the applicable VIA HD audio drivers.
> >>
> >> You can get them also from VIA:
> >> http://www.via.com.tw/en/support/drivers.jsp
> >> but you need to know what specific audio chipset you have (it might be
> >> written in your mobo's user manual).
> >>
> >> Carlos
> >>
> >> "Ilya Zeldes" wrote:
> >>
> >>> Carlos,
> >>>
> >>> I use VIA High Definition Audio
> >>>
> >>> Ilya
> >>>
> >>>
> >>> "Carlos" <Carlos(a)discussions.microsoft.com> wrote in message
> >>> news:CBB228DA-AFD5-4751-A49D-E1AAA98B1A22(a)microsoft.com...
> >>> > Ilya,
> >>> > Then I guess you have an ATI graphic card with ATI HDMI Audio and an
> >>> > onboard
> >>> > VIA audio chipset.
> >>> > Which of both devices are you using?
> >>> > Carlos
> >>> >
> >>> > "Ilya Zeldes" wrote:
> >>> >
> >>> >> Yes, Carlos, it's ATI High Definition Audio Device and VIA High
> >>> >> Definition
> >>> >> Audio
> >>> >>
> >>> >> Ilya
> >>> >>
> >>> >> "Carlos" <Carlos(a)discussions.microsoft.com> wrote in message
> >>> >> news:AA38446C-635E-40A7-8CFC-E37A43D27383(a)microsoft.com...
> >>> >> > Ilya,
> >>> >> > Does your PC have onboard audio or a sound card?
> >>> >> > Carlos
> >>> >> >
> >>> >> > "Ilya Zeldes" wrote:
> >>> >> >
> >>> >> >> Well, in my case, nothing (clicking, adjusting, etc) helps. Only
> >>> >> >> reboot...
> >>> >> >>
> >>> >> >> Ilya
> >>> >> >>
> >>> >> >> "Bobby Johnson" <rjohnson(a)discussions.microsoft.com> wrote in
> >>> >> >> message
> >>> >> >> news:O8vNe3p$KHA.5536(a)TK2MSFTNGP02.phx.gbl...
> >>> >> >> > I think this is a quirk in Win 7 and I don't know what causes
> >>> >> >> > it,
> >>> >> >> > but
> >>> >> >> > occasionally my system has no sound upon boot up but if I click
> >>> >> >> > in
> >>> >> >> > the
> >>> >> >> > speaker icon it seems to always come back. The same for the red
> >>> >> >> > x -
> >>> >> >> > if
> >>> >> >> > I
> >>> >> >> > click on the speaker icon it goes away.
> >>> >> >> >
> >>> >> >> >
> >>> >> >> >
> >>> >> >> > On 2010-05-28 13:58, Ilya Zeldes wrote:
> >>> >> >> >> I think, it could be a Windows problem, so I'm posting here...
> >>> >> >> >> I have Win 7 x64, which generally works fine. However, recently
> >>> >> >> >> a
> >>> >> >> >> sound
> >>> >> >> >> problem developed. Sometimes, after a boot up, there is no
> >>> >> >> >> sound,
> >>> >> >> >> while
> >>> >> >> >> the speaker icon in the notification area (next to the clock)
> >>> >> >> >> looks
> >>> >> >> >> normal. In other instances, after the boot up, the speaker icon
> >>> >> >> >> has
> >>> >> >> >> red
> >>> >> >> >> x, but sound is working, or no sound. As I see it, when Win 7
> >>> >> >> >> is
> >>> >> >> >> booting
> >>> >> >> >> up, the sound system either loads or not, and the speaker icon
> >>> >> >> >> does
> >>> >> >> >> not
> >>> >> >> >> reflect the actual state of the sound system. Most of the
> >>> >> >> >> times,
> >>> >> >> >> re-booting solves the problem.
> >>> >> >> >> May someone please help me to eliminate this problem.
> >>> >> >> >>
> >>> >> >> .
> >>> >> >>
From: Ilya Zeldes on 4 Jun 2010 12:40


"Carlos" <Carlos(a)discussions.microsoft.com> wrote in message
news:F4426B47-5F86-4D87-8491-E5B866C7B83C(a)microsoft.com...
> Ilya,
> 1.- Do you actually have sound, even with the red x thing?
Yes, Carlos, this time, I have sound with the red x. But it seems to me
that in the past, there were instances of no sound with this red x.

> 2.- If not, try to unplyg your speakers and plug them again. You might
> have
> an intermittent connection in the back connectors of your motherboard.
I do not use speakers, I use a mono headphone plagued in the front. I
tried to unplug-plug it to no avail...

Ilya

> Carlos
>
> "Ilya Zeldes" wrote:
>
>> Well, guess I'm back to square one... Just rebooted and got the red x on
>> the
>> Audio Service icon and message that service is not working. However, the
>> service is working, all sounds are fine! Moreover, checked the Services
>> and
>> found that Windows Audio "Started" and runs "Automatic"... What's wrong?
>>
>> Ilya
>>
>> "Ilya Zeldes" <ilyaz33(a)hotmail.com> wrote in message
>> news:4D7E232F-2629-4BC0-9F5F-1ADDAA38F5CB(a)microsoft.com...
>> > Carlos,
>> >
>> > I followed your advice. First, I downloaded VIA driver from the DELL
>> > site
>> > and installed it (xx.7410). Nevertheless, after a couple of successful
>> > reboots, audio was down again. Then I checked the VIA site, but driver
>> > there was lower version xx.7300...
>> > As of today, audio reboots fine. Will see what happens next.
>> > Thanks for your trying to help.
>> >
>> > Ilya
>> >
>> > "Carlos" <Carlos(a)discussions.microsoft.com> wrote in message
>> > news:08659D4B-89A2-49D7-A79C-532D187DABA8(a)microsoft.com...
>> >> Ilya,
>> >> So the right choice now is to go to your motherboard manufacturer's
>> >> web
>> >> site
>> >> and download the applicable VIA HD audio drivers.
>> >>
>> >> You can get them also from VIA:
>> >> http://www.via.com.tw/en/support/drivers.jsp
>> >> but you need to know what specific audio chipset you have (it might be
>> >> written in your mobo's user manual).
>> >>
>> >> Carlos
>> >>
>> >> "Ilya Zeldes" wrote:
>> >>
>> >>> Carlos,
>> >>>
>> >>> I use VIA High Definition Audio
>> >>>
>> >>> Ilya
>> >>>
>> >>>
>> >>> "Carlos" <Carlos(a)discussions.microsoft.com> wrote in message
>> >>> news:CBB228DA-AFD5-4751-A49D-E1AAA98B1A22(a)microsoft.com...
>> >>> > Ilya,
>> >>> > Then I guess you have an ATI graphic card with ATI HDMI Audio and
>> >>> > an
>> >>> > onboard
>> >>> > VIA audio chipset.
>> >>> > Which of both devices are you using?
>> >>> > Carlos
>> >>> >
>> >>> > "Ilya Zeldes" wrote:
>> >>> >
>> >>> >> Yes, Carlos, it's ATI High Definition Audio Device and VIA High
>> >>> >> Definition
>> >>> >> Audio
>> >>> >>
>> >>> >> Ilya
>> >>> >>
>> >>> >> "Carlos" <Carlos(a)discussions.microsoft.com> wrote in message
>> >>> >> news:AA38446C-635E-40A7-8CFC-E37A43D27383(a)microsoft.com...
>> >>> >> > Ilya,
>> >>> >> > Does your PC have onboard audio or a sound card?
>> >>> >> > Carlos
>> >>> >> >
>> >>> >> > "Ilya Zeldes" wrote:
>> >>> >> >
>> >>> >> >> Well, in my case, nothing (clicking, adjusting, etc) helps.
>> >>> >> >> Only
>> >>> >> >> reboot...
>> >>> >> >>
>> >>> >> >> Ilya
>> >>> >> >>
>> >>> >> >> "Bobby Johnson" <rjohnson(a)discussions.microsoft.com> wrote in
>> >>> >> >> message
>> >>> >> >> news:O8vNe3p$KHA.5536(a)TK2MSFTNGP02.phx.gbl...
>> >>> >> >> > I think this is a quirk in Win 7 and I don't know what causes
>> >>> >> >> > it,
>> >>> >> >> > but
>> >>> >> >> > occasionally my system has no sound upon boot up but if I
>> >>> >> >> > click
>> >>> >> >> > in
>> >>> >> >> > the
>> >>> >> >> > speaker icon it seems to always come back. The same for the
>> >>> >> >> > red
>> >>> >> >> > x -
>> >>> >> >> > if
>> >>> >> >> > I
>> >>> >> >> > click on the speaker icon it goes away.
>> >>> >> >> >
>> >>> >> >> >
>> >>> >> >> >
>> >>> >> >> > On 2010-05-28 13:58, Ilya Zeldes wrote:
>> >>> >> >> >> I think, it could be a Windows problem, so I'm posting
>> >>> >> >> >> here...
>> >>> >> >> >> I have Win 7 x64, which generally works fine. However,
>> >>> >> >> >> recently
>> >>> >> >> >> a
>> >>> >> >> >> sound
>> >>> >> >> >> problem developed. Sometimes, after a boot up, there is no
>> >>> >> >> >> sound,
>> >>> >> >> >> while
>> >>> >> >> >> the speaker icon in the notification area (next to the
>> >>> >> >> >> clock)
>> >>> >> >> >> looks
>> >>> >> >> >> normal. In other instances, after the boot up, the speaker
>> >>> >> >> >> icon
>> >>> >> >> >> has
>> >>> >> >> >> red
>> >>> >> >> >> x, but sound is working, or no sound. As I see it, when Win
>> >>> >> >> >> 7
>> >>> >> >> >> is
>> >>> >> >> >> booting
>> >>> >> >> >> up, the sound system either loads or not, and the speaker
>> >>> >> >> >> icon
>> >>> >> >> >> does
>> >>> >> >> >> not
>> >>> >> >> >> reflect the actual state of the sound system. Most of the
>> >>> >> >> >> times,
>> >>> >> >> >> re-booting solves the problem.
>> >>> >> >> >> May someone please help me to eliminate this problem.
>> >>> >> >> >>
>> >>> >> >> .
>> >>> >> >>
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