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From: Stella on 16 May 2010 14:35
My laptop was bought over a yaear ago with preinstalled Microsoft office,
which I never bothered to use before now. Every time i've received a Word
document, the box popped out and asked me for the product key but i didn't
know where to look for it, so I could only read the documents.
Now I need Word for doing my home esseys and I downloaded a free version of
microsoft office, promising all of the applications.
BUT, the product key was asked again and when I went to the Microsoft Office
site for getting it - the reply was that it wasn't found and that I needed to
check if I was connected in internet. Of course I was connected!
I tried to get the product key via the icon on my lap-top - same result.
After reading some of the post in here - I found the product key on the
bottom of my machine and I typed it but then I got the reply that it was not
the right product key. I AM IN DESPAIR - I NEED ALL THE APPLICATINS, but WORD
is the MOST URGENT at the moment!
From: trip_to_tokyo on 16 May 2010 15:29
On May 16, 8:35 pm, Stella <Ste...(a)discussions.microsoft.com> wrote:
> My laptop was bought over a yaear ago with preinstalled Microsoft office,
> which I never bothered to use before now. Every time i've received a Word
> document, the box popped out and asked me for the product key but i didn't
> know where to look for it, so I could only read the documents.
> Now I need Word for doing my home esseys and I downloaded a free version of
> microsoft office, promising all of the applications.
> BUT, the product key was asked again and when I went to the Microsoft Office
> site for getting it - the reply was that it wasn't found and that I needed to
> check if I was connected in internet. Of course I was connected!
> I tried to get the product key via the icon on my lap-top - same result.
> After reading some of the post in here - I found the product key on the
> bottom of my machine and I typed it but then I got the reply that it was not
> the right product key. I AM IN DESPAIR - I NEED ALL THE APPLICATINS, but WORD
> is the MOST URGENT at the moment!

You probably have a Trial Only version of Office - which basically
means that you don't have it at all (sorry to give you bad news). You
will have to go out and purchase it (WORD). The number of the bottom
of your machine is not the Product Key for Office.

If my comments have helped please hit Yes.

Thanks.
From: Suzanne S. Barnhill on 16 May 2010 16:10
As you have been told, the product key on the bottom of your laptop is for
Windows, not Office, and the installed OEM version was a trial version, as
was any version you can download. If you need Word for home use, your best
bet is to buy the Home and Student Edition of Office 2007, which is widely
available (at Amazon, for example) for less than $100 and currently includes
a free upgrade to Office 2010 when it is released on June 15. This edition
includes Word, Excel, PowerPoint, and OneNote. It does NOT include Outlook,
but since you say you've never used Office till recently, presumably you
won't miss that.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

"Stella" <Stella(a)discussions.microsoft.com> wrote in message
news:41E2A997-FB0D-4041-A93E-4CE8D46DB520(a)microsoft.com...
> My laptop was bought over a yaear ago with preinstalled Microsoft office,
> which I never bothered to use before now. Every time i've received a Word
> document, the box popped out and asked me for the product key but i didn't
> know where to look for it, so I could only read the documents.
> Now I need Word for doing my home esseys and I downloaded a free version
> of
> microsoft office, promising all of the applications.
> BUT, the product key was asked again and when I went to the Microsoft
> Office
> site for getting it - the reply was that it wasn't found and that I needed
> to
> check if I was connected in internet. Of course I was connected!
> I tried to get the product key via the icon on my lap-top - same result.
> After reading some of the post in here - I found the product key on the
> bottom of my machine and I typed it but then I got the reply that it was
> not
> the right product key. I AM IN DESPAIR - I NEED ALL THE APPLICATINS, but
> WORD
> is the MOST URGENT at the moment!
>

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