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From: Richard on 27 Dec 2009 16:20
Tom,

When you say "...uninstalling everything and then reinstalling everything
probably was on the right track and might even work if properly done". What
do you mean by "everything" and "done properly"?

I do not have any Microsoft Office products, per se, on my computer. I put
it that way because I do have the VIEWERS for Word, Excel and PowerPoint. I
also have the Compatibility Pack for Office 2007 which was factory installed
on my system along with Works 9.0. I noticed that Windows Update has
installed numerous updates for these applications primarily in the form of
Service Packs and/or Security updates.

On my "old system", I did have Microsoft Office 2000 Professional. Since I'm
now retired, I really don't need that much power anymore and I wasn't sure
that Office 2000 was compatible with Windows 7 64-bit. Therefore, I never
installed it. Works and WLM seem to meet my current needs.

Since I am the only user with a single computer, how do I "eliminate" the
NETWORK? As stated in my previous post, I really didn't realize that I had a
network. If THIS IS REALLY the issue, I have no objection to changing that.
I just don't want to have to reinstall everything from "scratch" for this
printer issue, since PDF995 appears to offer a "work around".

If you haven't already, you may want to look at John Pollards post response.
It seems to indicate that he has seen a similar, if not the same, issue with
a different printer and also on XP3 which was my old OS. He doesn't have a
solution but I find it interesting that this issue continues on from 2008 to
the present 2010.

The problem DID NOT appear in the 2005 version which was on my same old XP
computer. I don't remember if SP3 was installed at that time or not. I'm
sure it was installed prior to my upgrading to Quicken 2008. From checking
the properties of the old 2005 data files, it appears that I upgraded in
March 2008. That makes sense to me, because I did it in conjunction
preparing my 2007 income taxes using TurboTax and I need to upgrade in order
to have the automated interface between Quicken and TurboTax. I believe that
Quicken 2005 "sunsetted" by that time. I don't recall if that system was "on
a network" or not. As is true today, I was the only user and there was only
one computer.
--
Thank You,
Richard



"TomYoung" <sombodee(a)gmail.com> wrote in message
news:4c4d6ec0-a6ff-433f-bbc9-a59877f15338(a)c3g2000yqd.googlegroups.com...
> The "NExx" port notation is a network port designation and it's
> probably the case that Quicken just can't deal with it since it's not
> designed to work on networks. The original tech suggestion of
> uninstalling everything and then reinstalling everything probably was
> on the right track and might even work if properly done, but it could
> be that some other program - Excel might be one - re-names the port
> for it's own purposes and then Quicken is stuck in the mud again.
>
> Tom Young
>
>
> On Dec 26, 9:49 pm, "Richard" <Re...(a)Newsgroup.Thanks> wrote:
>> Tom,
>>
>> I'm not sure what you mean.
>>
>> I have only the one computer normally connected to a docking station. All
>> of
>> my devices, i.e.. Canon i9900 printer, External Monitor, WD My Book
>> Essential External HD, HP Scanjet G4050 and Audio Speakers are all
>> connected
>> to the Docking Station. The printer, external HD and scanner are all
>> connected via USB. The speakers plug into the "headphone jack" in the
>> docking station. The monitor is a VGA connection. I use a Linksys
>> Wireless
>> Router. I also have a HP Wireless Keyboard and Mouse that came with the
>> docking station. My old computer was a Desktop, not a Laptop, and all
>> devices that I had then were plugged directly into the computer. The only
>> "old" devices that I kept were the printer and the external HD. All other
>> items are new.
>>
>> There are no other computers and I know nothing about a network. I do
>> notice
>> in the Control Panel\Network and Sharing Center that I am joined to a
>> "Home
>> Group". I really don't know how it came to be. It had to be something
>> that I
>> set up when I first set up my computer. I understand it to be the ability
>> to
>> share files with other computers in the same "Home Group". Since I'm the
>> only computer, I assume that this isn't necessary but may leave it in
>> place
>> so that I can share with my son, when he visits and not have to hassle
>> with
>> settings at that time.
>>
>> I assumed that the Ne0x related to either USB connection or in the case
>> of
>> the Microsoft XPS, PDF995 and Quicken PDF printers refer to the fact that
>> they are "physical" printers but rather software emulators of some sort.
>> (Excuse me if my terminology and/or understanding is not quite correct,
>> I'm
>> not that "techie").
>>
>> Also, please note that this is not a new situation for me. The same issue
>> existed on my old computer running XP3. I don't remember if that system
>> referenced a "Home Group" which I think use to referred to as a "Work
>> Group". Either way, I'm not sure how file sharing would impact this
>> problem.
>> Also, this issue had NEVER shown up in any other application such as
>> Word,
>> Excel, the various Works 9.0 modules.
>> --
>> Thank You,
>> Richard
>>
>> "TomYoung" <sombo...(a)gmail.com> wrote in message
>>
>> news:3c4d29a2-11ef-4400-afb5-de57cf598143(a)r10g2000prb.googlegroups.com...
>>
>> > The "NE0x" references suggest you have a network setup, but you don't
>> > mention that in the writeup. Is this a situation where you're
>> > printing to a shared printer on another computer?
>>
>> > Tom Young
>>
>> > On Dec 26, 5:29 pm, "Richard" <Re...(a)Newsgroup.Thanks> wrote:
>> >> I have a new HP Pavilion dv7t-3000 computer with 4GB of ram and a lots
>> >> of
>> >> storage. The problem experienced was also experienced on my old
>> >> Gateway
>> >> Performance 850 computer running XP3This leaves me to believe that
>> >> it's
>> >> an
>> >> issue with Quicken 2008. By the way, the old machine is no longer
>> >> available
>> >> for testing.
>>
>> >> PROBLEM:
>>
>> >> When printing reports, any report, the "Page Scaling" options are
>> >> "grayed
>> >> out" on all available printers with the exception of "PDF995 on Ne00:.
>> >> In
>> >> addition to the PDF995 printer, I also have available the following
>> >> printers:
>>
>> >> Microsoft XPS Document Writer on Ne01: (I don't use it for Quicken.
>> >> Probably
>> >> not even possible.)
>> >> Quicken PDF Printer on LPT1: (I have tried it, but it has the same
>> >> problem.)
>> >> Canon Inkjet i9900 on Ne02: (This is my DEFAULT printer and the one I
>> >> really
>> >> want to use.)
>>
>> >> Since the only printer that allows "page scaling" is the PDF995, I
>> >> need
>> >> to
>> >> print to PDF whenever I have a need to page scale. Of course then, I
>> >> can
>> >> print the PDF file on the Canon Inkjet i9900. This is an acceptable
>> >> "work
>> >> around" but I'd really like to be able to print directly using the
>> >> Canon
>> >> i9900. The Canon i9900 does work great, as long as I don't have to
>> >> page
>> >> scale.
>>
>> >> Since even the Quicken PDF Printer displays this issue and the fact
>> >> that
>> >> this issue surfaced immediately when Quicken 2008 was installed on my
>> >> "old"
>> >> machine, I suspect the problem is within Quicken 2008.
>>
>> >> Two years ago, when this problem surfaced during "initial"
>> >> installation,
>> >> Intuit Technical Support was no help. They had me reinstall both the
>> >> software and my Canon i9900 printer driver. Now that I have a new
>> >> system,
>> >> I
>> >> thought that I would again attempt to find a solution.
>>
>> >> During the installation, 2 years ago, the data files were converted
>> >> from
>> >> Quicken 2005. I don't remember having a problem at the time of
>> >> conversion
>> >> and I have not experienced any database issues either on my old, or
>> >> now
>> >> on
>> >> my new computer.
>>
>> >> I have "super validated" a copy of my Quicken file and there were no
>> >> issues.
>> >> However, I'm wondering if the problem may lie in one of the Quicken
>> >> files
>> >> other than QDF. Any opinions? If so, please provide "specific"
>> >> corrective
>> >> action instructions.
>>
>> >> I have not seen this problem addressed on any forum, newsgroup or
>> >> web-site
>> >> previously. I find it hard to believe that I'm the only experiencing
>> >> it,
>> >> especially on two different computers running two different operating
>> >> systems.
>>
>> >> Any assistance, greatly appreciated and pardon the long post.
>> >> --
>> >> Thank You,
>> >> Richard
>>
>> >> P.S. John Pollard, I'd be interested in your take on this, since you
>> >> have
>> >> a
>> >> very comprehensive knowledge of Quicken's "nuts and bolts".
>
From: John Pollard on 27 Dec 2009 23:35
Richard wrote:
> To check your theory, I unplugged the printer from the docking
> station, plugged it directly into one of the laptop USB ports and
> restarted my computer. The results were the same, page scaling is
> still grayed out. My Canon Printer does work in Quicken. The things
> that I have noticed different in Quicken from other applications,
> such as Works, is that it doesn't give me a page preview (one from my
> printer that is. The one in the application is fine) and it also does
> not do "duplex" printing even though I have it checked in the printer
> properties. There is definitely something different about how Quicken
> handles printers.
> I saw on your second post, that you also see the same thing on your
> laptop. Maybe together, with some other help, we can solve this. I'll
> be anxious to hear about your desktop computer. Just to clarify, my
> new computer is a laptop, while my old computer was a desktop. Same
> problem on both machines.

I'm not confident we can "solve" the problem; but here is another thought.

Why does the Quicken PDF "printer" (which, it should be noted, is not an
Intuit product) not allow what non-Quicken PDF "printers" allow?

--

John Pollard


From: Robert Neville on 28 Dec 2009 00:20
"John Pollard" <8plus7isf(a)gmail.com> wrote:

>Why does the Quicken PDF "printer" (which, it should be noted, is not an
>Intuit product) not allow what non-Quicken PDF "printers" allow?

If memory serves, Intuit licensed the PDF driver from Amyundi (or someone
similar), who also sells the driver as part of a complete PDF package.
Presumably, to avoid any potential canibalism of the package sales, they imposed
the restriction to only work with Quicken and to restrict other features in the
driver like scaling.
From: John Pollard on 28 Dec 2009 03:21
Robert Neville wrote:
> "John Pollard" <8plus7isf(a)gmail.com> wrote:
>
>> Why does the Quicken PDF "printer" (which, it should be noted, is
>> not an Intuit product) not allow what non-Quicken PDF "printers"
>> allow?
>
> If memory serves, Intuit licensed the PDF driver from Amyundi (or
> someone similar), who also sells the driver as part of a complete PDF
> package. Presumably, to avoid any potential canibalism of the package
> sales, they imposed the restriction to only work with Quicken and to
> restrict other features in the driver like scaling.

Yes, the Quicken PDF printer is licensed from Amyuni (who also sells a
more complete product). But I don't see how that would explain
restricting the use of print scaling. That the "free" Amyuni PDF printer
only works with Quicken makes sense to me; restricting features normally
available with many (most?) printers, including free PDF drivers, doesn't.

What could Amyuni gain from such a restriction, especially once everyone
finds out that free PDF printer drivers can be used with Quicken with no
restriction on print scaling?

--

John Pollard



From: Richard on 28 Dec 2009 04:10
Tom,

I did a little internet research regarding networks and printer addresses.
While I have indicated before that I'm not a "techie", I think I may have
figured out why all my printers have Nexx port notations. I have a Wireless
Network with my new laptop. As indicated earlier, I usually have my laptop
"docked" and all of my peripheral devices are USB devices plugged into the
docking station. Obviously, being wireless, I can use my computer anywhere
in the house on battery power. Of course, when undocked, I can't use any of
the peripherals unless I plug them directly into the computer. NOTE however,
this doesn't explain the same printer problem on my old desktop. The old
computer was a "direct connect" into a cable modem plugged into the wall
cable outlet, no wireless network existed. Does any of this make sense? This
is definitely a case of not understanding what I'm writing about.

I would think that, in this day and age, with wireless networks being so
common, that Quicken should fully function on them. But then again!

I'm sorry that I didn't mentioned this before, I guess I didn't think of
wireless as a "network". Though, as mentioned above, this doesn't explain
the fact the problem existed in a "direct connect" environment.
--
Thank You,
Richard

"TomYoung" <sombodee(a)gmail.com> wrote in message
news:4c4d6ec0-a6ff-433f-bbc9-a59877f15338(a)c3g2000yqd.googlegroups.com...
> The "NExx" port notation is a network port designation and it's
> probably the case that Quicken just can't deal with it since it's not
> designed to work on networks. The original tech suggestion of
> uninstalling everything and then reinstalling everything probably was
> on the right track and might even work if properly done, but it could
> be that some other program - Excel might be one - re-names the port
> for it's own purposes and then Quicken is stuck in the mud again.
>
> Tom Young
>
>
> On Dec 26, 9:49 pm, "Richard" <Re...(a)Newsgroup.Thanks> wrote:
>> Tom,
>>
>> I'm not sure what you mean.
>>
>> I have only the one computer normally connected to a docking station. All
>> of
>> my devices, i.e.. Canon i9900 printer, External Monitor, WD My Book
>> Essential External HD, HP Scanjet G4050 and Audio Speakers are all
>> connected
>> to the Docking Station. The printer, external HD and scanner are all
>> connected via USB. The speakers plug into the "headphone jack" in the
>> docking station. The monitor is a VGA connection. I use a Linksys
>> Wireless
>> Router. I also have a HP Wireless Keyboard and Mouse that came with the
>> docking station. My old computer was a Desktop, not a Laptop, and all
>> devices that I had then were plugged directly into the computer. The only
>> "old" devices that I kept were the printer and the external HD. All other
>> items are new.
>>
>> There are no other computers and I know nothing about a network. I do
>> notice
>> in the Control Panel\Network and Sharing Center that I am joined to a
>> "Home
>> Group". I really don't know how it came to be. It had to be something
>> that I
>> set up when I first set up my computer. I understand it to be the ability
>> to
>> share files with other computers in the same "Home Group". Since I'm the
>> only computer, I assume that this isn't necessary but may leave it in
>> place
>> so that I can share with my son, when he visits and not have to hassle
>> with
>> settings at that time.
>>
>> I assumed that the Ne0x related to either USB connection or in the case
>> of
>> the Microsoft XPS, PDF995 and Quicken PDF printers refer to the fact that
>> they are "physical" printers but rather software emulators of some sort.
>> (Excuse me if my terminology and/or understanding is not quite correct,
>> I'm
>> not that "techie").
>>
>> Also, please note that this is not a new situation for me. The same issue
>> existed on my old computer running XP3. I don't remember if that system
>> referenced a "Home Group" which I think use to referred to as a "Work
>> Group". Either way, I'm not sure how file sharing would impact this
>> problem.
>> Also, this issue had NEVER shown up in any other application such as
>> Word,
>> Excel, the various Works 9.0 modules.
>> --
>> Thank You,
>> Richard
>>
>> "TomYoung" <sombo...(a)gmail.com> wrote in message
>>
>> news:3c4d29a2-11ef-4400-afb5-de57cf598143(a)r10g2000prb.googlegroups.com...
>>
>> > The "NE0x" references suggest you have a network setup, but you don't
>> > mention that in the writeup. Is this a situation where you're
>> > printing to a shared printer on another computer?
>>
>> > Tom Young
>>
>> > On Dec 26, 5:29 pm, "Richard" <Re...(a)Newsgroup.Thanks> wrote:
>> >> I have a new HP Pavilion dv7t-3000 computer with 4GB of ram and a lots
>> >> of
>> >> storage. The problem experienced was also experienced on my old
>> >> Gateway
>> >> Performance 850 computer running XP3This leaves me to believe that
>> >> it's
>> >> an
>> >> issue with Quicken 2008. By the way, the old machine is no longer
>> >> available
>> >> for testing.
>>
>> >> PROBLEM:
>>
>> >> When printing reports, any report, the "Page Scaling" options are
>> >> "grayed
>> >> out" on all available printers with the exception of "PDF995 on Ne00:.
>> >> In
>> >> addition to the PDF995 printer, I also have available the following
>> >> printers:
>>
>> >> Microsoft XPS Document Writer on Ne01: (I don't use it for Quicken.
>> >> Probably
>> >> not even possible.)
>> >> Quicken PDF Printer on LPT1: (I have tried it, but it has the same
>> >> problem.)
>> >> Canon Inkjet i9900 on Ne02: (This is my DEFAULT printer and the one I
>> >> really
>> >> want to use.)
>>
>> >> Since the only printer that allows "page scaling" is the PDF995, I
>> >> need
>> >> to
>> >> print to PDF whenever I have a need to page scale. Of course then, I
>> >> can
>> >> print the PDF file on the Canon Inkjet i9900. This is an acceptable
>> >> "work
>> >> around" but I'd really like to be able to print directly using the
>> >> Canon
>> >> i9900. The Canon i9900 does work great, as long as I don't have to
>> >> page
>> >> scale.
>>
>> >> Since even the Quicken PDF Printer displays this issue and the fact
>> >> that
>> >> this issue surfaced immediately when Quicken 2008 was installed on my
>> >> "old"
>> >> machine, I suspect the problem is within Quicken 2008.
>>
>> >> Two years ago, when this problem surfaced during "initial"
>> >> installation,
>> >> Intuit Technical Support was no help. They had me reinstall both the
>> >> software and my Canon i9900 printer driver. Now that I have a new
>> >> system,
>> >> I
>> >> thought that I would again attempt to find a solution.
>>
>> >> During the installation, 2 years ago, the data files were converted
>> >> from
>> >> Quicken 2005. I don't remember having a problem at the time of
>> >> conversion
>> >> and I have not experienced any database issues either on my old, or
>> >> now
>> >> on
>> >> my new computer.
>>
>> >> I have "super validated" a copy of my Quicken file and there were no
>> >> issues.
>> >> However, I'm wondering if the problem may lie in one of the Quicken
>> >> files
>> >> other than QDF. Any opinions? If so, please provide "specific"
>> >> corrective
>> >> action instructions.
>>
>> >> I have not seen this problem addressed on any forum, newsgroup or
>> >> web-site
>> >> previously. I find it hard to believe that I'm the only experiencing
>> >> it,
>> >> especially on two different computers running two different operating
>> >> systems.
>>
>> >> Any assistance, greatly appreciated and pardon the long post.
>> >> --
>> >> Thank You,
>> >> Richard
>>
>> >> P.S. John Pollard, I'd be interested in your take on this, since you
>> >> have
>> >> a
>> >> very comprehensive knowledge of Quicken's "nuts and bolts".
>
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