From: ak4595 on 10 Jul 2010 09:51 ak4595 had written this in response to http://www.rockryno.com/quicken/Re-Quicken-H-B-2007-won-t-start-14398-.htm : Sorry to ask a dumb question... but here goes anyway! I am using Quicken 2007 and it's also failing to open. How do I save data files without being able to open it?... I have a backup but it's a month old so I hate the thought of losing a lot of work from the last month before I try to uninstall/reinstall... any help greatly appreciated. (Note I tried using in safe mode and it fails to open then too) ------------------------------------- JimH wrote: > Richard Evans wrote: >> Out of the blue, I can no longer start Quicken. The splash screen >> flashes briefly, and that's it. It won't start in Safe Mode >> either. >> I'm running XP SP2 >> >> Any suggestions? > I don't have H&B, but I had the same problem with Quicken. I spent > several hours with Intuit support, and they were not able to resolve > the > problem. > Before doing anything, make sure you have a good backup copy of your > data files somewhere else. You don't want to destroy your data. You can > use Windows explorer to copy your data files to another location, or to > a CD. > I tried a lot of things that did not work. If you haven't tried them > you > might try... > - Reinstalling Quicken > - Moving your data file, so quicken can't find it, then start the > program without a data file. Then try opening your file. > - Try your data on another computer. > I ended up deleting the temp files in "c:documents and settingsall > usersIntuitQuicken". I then did a "repair install". That > resolved the > problem. > I believe that one of the temp files from account download had been > corrupted. That caused the problems with the program. The reinstall was > needed because the program expects some of the temp files to be there. > Reinstalling placed new clean copies in the temp file directory. > Hope this helps > -- > Jim ##-----------------------------------------------## Newsgroup Access Courtesy http://www.rockryno.com/ Tax and Accounting Software Forums Web and RSS access to your favorite newsgroup - alt.comp.software.financial.quicken - 22561 messages and counting! ##-----------------------------------------------##
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