Prev: How Can I Pull Contact List From SharePoint ?
Next: Access Denied when changing email address used for Request Access
From: jkormann on 8 Jul 2010 12:10 The service which runs and collects the log files for the Usage Analysis report was disabled for some reason. We have it re-activated but the logs for when it was down were not processed. How do we re-process those older logs?
From: "Steven Cheng" on 12 Jul 2010 05:38 Hi, Regarding on the usage analysis report generation problem, there used to be an old issue with similar symptom. You can have a look at it, the issue seems to be fixed in latest update. Is your WSS or MOSS system fully updated? http://www.sharepointdev.net/sharepoint--general-question-answers-discussion /no-usage-report-was-generated-11923.shtml Also, as you said that you've disabled the usage report for certain period of time, this is also possibly the reason. You can try clearing the log and disabling the usage report feature to see whether the server will generated log files during the time, it is possible that the analysis source data is even not saved during that period. Sincerely, Steven Cheng Microsoft MSDN Online Support Lead Delighting our customers is our #1 priority. We welcome your comments and suggestions about how we can improve the support we provide to you. Please feel free to let my manager know what you think of the level of service provided. You can send feedback directly to my manager at: msdnmg(a)microsoft.com. -------------------- From: =?Utf-8?B?amtvcm1hbm4=?= <msnews08(a)nospam.nospam> Subject: Re-run WSS 3.0 Usage Analysis Date: Thu, 8 Jul 2010 09:10:32 -0700 The service which runs and collects the log files for the Usage Analysis report was disabled for some reason. We have it re-activated but the logs for when it was down were not processed. How do we re-process those older logs?
From: jkormann on 12 Jul 2010 13:32 Steven, Thanks for the reply. We are running WSS 3.0SP2. The timer job was disabled by an admin because they changed the timer job password and didn't let us know. The timer job was not running for approx 2 weeks. So during that time, we don't have any data. We have metrics before that period and after. The log files are created on the file system. They were not loaded to the database for reporting. Is there a way to tell the service to re-run from the logs on the file system so the data is available in the database? ""Steven Cheng"" wrote: > Hi, > > Regarding on the usage analysis report generation problem, there used to be > an old issue with similar symptom. You can have a look at it, the issue > seems to be fixed in latest update. Is your WSS or MOSS system fully > updated? > > http://www.sharepointdev.net/sharepoint--general-question-answers-discussion > /no-usage-report-was-generated-11923.shtml > > Also, as you said that you've disabled the usage report for certain period > of time, this is also possibly the reason. You can try clearing the log and > disabling the usage report feature to see whether the server will generated > log files during the time, it is possible that the analysis source data is > even not saved during that period. > > Sincerely, > > Steven Cheng > > Microsoft MSDN Online Support Lead > > > Delighting our customers is our #1 priority. We welcome your comments and > suggestions about how we can improve the support we provide to you. Please > feel free to let my manager know what you think of the level of service > provided. You can send feedback directly to my manager at: > msdnmg(a)microsoft.com. > -------------------- > From: =?Utf-8?B?amtvcm1hbm4=?= <msnews08(a)nospam.nospam> > Subject: Re-run WSS 3.0 Usage Analysis > Date: Thu, 8 Jul 2010 09:10:32 -0700 > > > The service which runs and collects the log files for the Usage Analysis > report was disabled for some reason. We have it re-activated but the logs > for > when it was down were not processed. How do we re-process those older logs? >
From: "Steven Cheng" on 22 Jul 2010 03:00
Thanks for reply, After some further researching, so far I haven't found definte means to reload the offline log data when the usage analysis feature is turn off. Btw, since the question is more specific to the MOSS server maintaneance and configuration, I would suggest you also post in the sharepoint forum for more ideas: #SharePoint Products and Technologies http://social.msdn.microsoft.com/Forums/en-US/category/sharepoint Sincerely, Steven Cheng -------------------- From: =?Utf-8?B?amtvcm1hbm4=?= <msnews08(a)nospam.nospam> References: <F676C989-A369-4761-94E7-EF9B1C28FDE7(a)microsoft.com> <BDr4PYaILHA.2348(a)TK2MSFTNGHUB02.phx.gbl> Subject: RE: Re-run WSS 3.0 Usage Analysis Date: Mon, 12 Jul 2010 10:32:59 -0700 Steven, Thanks for the reply. We are running WSS 3.0SP2. The timer job was disabled by an admin because they changed the timer job password and didn't let us know. The timer job was not running for approx 2 weeks. So during that time, we don't have any data. We have metrics before that period and after. The log files are created on the file system. They were not loaded to the database for reporting. Is there a way to tell the service to re-run from the logs on the file system so the data is available in the database? ""Steven Cheng"" wrote: > Hi, > > Regarding on the usage analysis report generation problem, there used to be > an old issue with similar symptom. You can have a look at it, the issue > seems to be fixed in latest update. Is your WSS or MOSS system fully > updated? > > http://www.sharepointdev.net/sharepoint--general-question-answers-discussion > /no-usage-report-was-generated-11923.shtml > > Also, as you said that you've disabled the usage report for certain period > of time, this is also possibly the reason. You can try clearing the log and > disabling the usage report feature to see whether the server will generated > log files during the time, it is possible that the analysis source data is > even not saved during that period. > > Sincerely, > > Steven Cheng > > Microsoft MSDN Online Support Lead > > > Delighting our customers is our #1 priority. We welcome your comments and > suggestions about how we can improve the support we provide to you. Please > feel free to let my manager know what you think of the level of service > provided. You can send feedback directly to my manager at: > msdnmg(a)microsoft.com. > -------------------- > From: =?Utf-8?B?amtvcm1hbm4=?= <msnews08(a)nospam.nospam> > Subject: Re-run WSS 3.0 Usage Analysis > Date: Thu, 8 Jul 2010 09:10:32 -0700 > > > The service which runs and collects the log files for the Usage Analysis > report was disabled for some reason. We have it re-activated but the logs > for > when it was down were not processed. How do we re-process those older logs? > |