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From: Antares 531 on 11 Jun 2010 09:13
On Wed, 09 Jun 2010 19:09:40 -0500, Antares 531
<gordonlrDELETE(a)swbell.net> wrote:

>I'm still in the learning phase of my transition from MS Money to
>Quicken. I recently encountered a problem in my mutual funds
>investment account that is handled through my Credit Union. This
>account has been working out well in Quicken until my April statement
>came and I tried to key the information into Quicken. Unfortunately
>this mutual fund investment account is not set up for on-line
>downloads so I have to key the monthly statement info into Quicken.
>
>Starting with my April entries I am no longer able to get the
>"Reconciled" R to work right. If I go through the process in the
>Investing pane I get a warning telling me that this transaction must
>be handled from the Banking pane (cash account), not from the
>Investing pane. But, when I go to the Banking pane and click the R at
>the left edge it shows up as reconciled yet the Investing pane still
>shows a blank where the reconciled R should be. What am I doing wrong?
>
>All the numbers seem to tally up okay but I can't get the Investing
>pane to show the entries reconciled.
>
>Thanks for any insights,
>
>Gordon
>
Thanks, Bob and John for your suggestions. I've tried them and still
can't get the problem resolved. I'm going to delete all entries dated
later than the date this problem began, from both the Investing and
the Banking pane, then key them in again. It may be that I keyed them
into the wrong pane, or in the wrong chronological order.

I have always keyed this kind of information into the Investing pane
and let Quicken automatically transfer the information to the Banking
pane. This is talking about things like Dividends Paid and Reinvesting
these Dividends funds.

In the Investing pane, all entries show the reconciled R in the left
column and all balances check out okay, against my paper statements.

In the Banking pane there are a few entries that do not show the
reconciled R, and when I right click then select Reconcile -
Reconciled, the R shows up but I can not move on. That is, when I
press the Enter key I get the previously mentioned error message. I
end up having to cancel this reconciled action and go back to a blank
in the reconciled column for that entry. Yet, the balances all check
out okay. I can't find anything that would inhibit reconciling these
entries.

Gordon
From: John Pollard on 11 Jun 2010 09:47
Antares 531 wrote:
> In the Banking pane there are a few entries that do not show the
> reconciled R, and

> when I right click then select Reconcile -
> Reconciled, the R shows up but I can not move on.

That's not what I suggested.

With the checking account open to the "Transactions" tab, click the
"Account Actions" button (above the transactions and to the right). Then
click "Reconcile". No right-clicking involved.

You'll know you're in the right place when you see the "Statement Summary"
dialog box that shows the statement beginning balance and the statement
ending date, and has an empty box for the statement ending balance.
Clicking OK in that dialog, will display all the transactions elibible to
be reconciled. You "mark" the ones you want to be reconciled ... when all
is in balance, you click "Finish".

> That is, when I
> press the Enter key I get the previously mentioned error message. I
> end up having to cancel this reconciled action and go back to a blank
> in the reconciled column for that entry. Yet, the balances all check
> out okay. I can't find anything that would inhibit reconciling these
> entries.

--

John Pollard
news://<YOUR-NNTP-NEWSERVER-HERE>/alt.comp.software.financial.quicken
Your source of user-to-user Quicken help


From: Antares 531 on 11 Jun 2010 10:50
On Fri, 11 Jun 2010 08:47:32 -0500, "John Pollard"
<8plus7isf(a)gmail.com> wrote:

>Antares 531 wrote:
>> In the Banking pane there are a few entries that do not show the
>> reconciled R, and
>
>> when I right click then select Reconcile -
>> Reconciled, the R shows up but I can not move on.
>
>That's not what I suggested.
>
>With the checking account open to the "Transactions" tab, click the
>"Account Actions" button (above the transactions and to the right). Then
>click "Reconcile". No right-clicking involved.
>
>You'll know you're in the right place when you see the "Statement Summary"
>dialog box that shows the statement beginning balance and the statement
>ending date, and has an empty box for the statement ending balance.
>Clicking OK in that dialog, will display all the transactions elibible to
>be reconciled. You "mark" the ones you want to be reconciled ... when all
>is in balance, you click "Finish".
>
>> That is, when I
>> press the Enter key I get the previously mentioned error message. I
>> end up having to cancel this reconciled action and go back to a blank
>> in the reconciled column for that entry. Yet, the balances all check
>> out okay. I can't find anything that would inhibit reconciling these
>> entries.
>
Thanks, John. This worked this time. I had tried it before but got the
same error message. I deleted all entries later than the one just
before this problem showed up. Maybe this cleared the cobwebs out or
somehow removed the blockage.

Anyway, I'm up and running, again. I'll go ahead and key in the
remaining items, in chronological order, and let you know if this
worked out okay.

Thanks, Gordon
From: Antares 531 on 11 Jun 2010 11:51
On Fri, 11 Jun 2010 08:47:32 -0500, "John Pollard"
<8plus7isf(a)gmail.com> wrote:

>Antares 531 wrote:
>> In the Banking pane there are a few entries that do not show the
>> reconciled R, and
>
>> when I right click then select Reconcile -
>> Reconciled, the R shows up but I can not move on.
>
>That's not what I suggested.
>
>With the checking account open to the "Transactions" tab, click the
>"Account Actions" button (above the transactions and to the right). Then
>click "Reconcile". No right-clicking involved.
>
>You'll know you're in the right place when you see the "Statement Summary"
>dialog box that shows the statement beginning balance and the statement
>ending date, and has an empty box for the statement ending balance.
>Clicking OK in that dialog, will display all the transactions elibible to
>be reconciled. You "mark" the ones you want to be reconciled ... when all
>is in balance, you click "Finish".
>
>> That is, when I
>> press the Enter key I get the previously mentioned error message. I
>> end up having to cancel this reconciled action and go back to a blank
>> in the reconciled column for that entry. Yet, the balances all check
>> out okay. I can't find anything that would inhibit reconciling these
>> entries.
>
Everything is working okay, now. I think the problem somehow had its
roots in some error I had keyed in and couldn't get resolve, but I
still don't understand how all the figures balanced in agreement with
my paper statements. Anyway, all is well that ends well. I certainly
do appreciate your help and guidance. I might never have gotten this
resolved without it.

I'm still not able to understand why my old method of right clicking
the R column for a given entry then selecting Reconcile always worked
before but would not work after keying in my January 2010 statement
info. Maybe the new Quicken update changed some underlying settings
for this.

Gordon
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