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From: John on 15 Jul 2010 11:04
Hi

Does anyone know how to remove d-xdiag10bc.exe virus? I have tried Malware
Bytes, Combofix, SmithFraudFix and what not.

Thanks

Regards


From: PA Bear [MS MVP] on 15 Jul 2010 15:14
NB: If you had no anti-virus application installed or the subscription had
expired *when the machine first got infected* and/or your subscription has
since expired and/or the machine's not been kept fully-patched at Windows
Update, don't waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!

Microsoft PCSafety provides home users (only) with no-charge support in
dealing with malware infections such as viruses, spyware (including unwanted
software), and adware.
https://support.microsoft.com/oas/default.aspx?&prid=7552&st=1

Also available via the Consumer Security Support home page:
https://consumersecuritysupport.microsoft.com/

Otherwise...

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx

NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.

2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan (only!)
in Safe Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm

2b. Vista or Win7=> Run this scan instead:
http://onecare.live.com/site/en-us/center/whatsnew.htm

3. Now post the requested logs in an appropriate forum for assistance by an
expert in such matters. DO NOT SKIP THIS STEP!!

I can recommend the expert assistance offered in these forums:
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://www.spywarewarrior.com/viewforum.php?f=5,
http://www.dslreports.com/forum/cleanup,
http://www.bluetack.co.uk/forums/index.php, and
http://aumha.net/viewforum.php?f=30

If these procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUK) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


John wrote:
> Hi
>
> Does anyone know how to remove d-xdiag10bc.exe virus? I have tried Malware
> Bytes, Combofix, SmithFraudFix and what not.
>
> Thanks
>
> Regards

From: Don Phillipson on 15 Jul 2010 15:44
"John" <info(a)nospam.infovis.co.uk> wrote in message
news:ez5sK8CJLHA.4496(a)TK2MSFTNGP02.phx.gbl...

> Does anyone know how to remove d-xdiag10bc.exe virus? I have tried Malware
> Bytes, Combofix, SmithFraudFix and what not.

Google finds for "dx-diag virus" 92,400 results in 0.32 seconds.
Since part of the Feardoor trojan is an .EXE file, you can
start by deleting that (in Safe Mode if necessary.)

--
Don Phillipson
Carlsbad Springs
(Ottawa, Canada)


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