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From: Chris F. on 15 Apr 2010 10:58
I recently sold a Beta VCR on Ebay, it was in perfect shape when I mailed
it but the buyer says it won't take a tape. Since the return shipping to
Canada would be super expensive, I've suggested he take it to a local shop
and I'll reimburse him for the cost of the repair (I doubt it's anything
serious). The buyer however is wary of taking it to a shop, and rightly so,
because of the tarnished reputation of that industry. He's going to ask
around, but in the meantime, I thought I'd ask if anyone here knows of a
reputable shop in the Orlando area, that would be able to service Beta
VCR's.
Thanks.


From: Adrian C on 15 Apr 2010 14:05
On 15/04/2010 15:58, Chris F. wrote:
> I recently sold a Beta VCR on Ebay, it was in perfect shape when I mailed
> it but the buyer says it won't take a tape. Since the return shipping to
> Canada would be super expensive,

Please do some research on your purchaser, and if necessary take
measures to prevent a PayPal chargeback. You'll want to be entirely sure
that there actually is a problem and you are not about to be scammed :-(

--
Adrian C
From: PeterD on 15 Apr 2010 17:53
On Thu, 15 Apr 2010 07:58:03 -0700, "Chris F." <zappyman(a)hotmail.com>
wrote:

> I recently sold a Beta VCR on Ebay, it was in perfect shape when I mailed
>it but the buyer says it won't take a tape. Since the return shipping to
>Canada would be super expensive, I've suggested he take it to a local shop
>and I'll reimburse him for the cost of the repair (I doubt it's anything
>serious). The buyer however is wary of taking it to a shop, and rightly so,
>because of the tarnished reputation of that industry. He's going to ask
>around, but in the meantime, I thought I'd ask if anyone here knows of a
>reputable shop in the Orlando area, that would be able to service Beta
>VCR's.
> Thanks.
>

Refund his money, (all including shipping), appologize for the
problems, and tell him to keep the recorder.

From: PeterD on 15 Apr 2010 17:55
On Thu, 15 Apr 2010 19:05:25 +0100, Adrian C <email(a)here.invalid>
wrote:

>On 15/04/2010 15:58, Chris F. wrote:
>> I recently sold a Beta VCR on Ebay, it was in perfect shape when I mailed
>> it but the buyer says it won't take a tape. Since the return shipping to
>> Canada would be super expensive,
>
>Please do some research on your purchaser, and if necessary take
>measures to prevent a PayPal chargeback. You'll want to be entirely sure
>that there actually is a problem and you are not about to be scammed :-(

Doesn't matter. The seller has no choice, if the buyer wants his money
back, that is exactly what will happen. The only way to prevent a
PayPal charge back is to refund--the buyer has a legal right to demand
that the item be in the stated condition *when he receives it* and has
no obligation to do anything else.

Of course one could close their PayPal account, close their eBay
account and retire, that might work...

From: Chris F. on 15 Apr 2010 18:52

> Doesn't matter. The seller has no choice, if the buyer wants his money
> back, that is exactly what will happen. The only way to prevent a
> PayPal charge back is to refund--the buyer has a legal right to demand
> that the item be in the stated condition *when he receives it* and has
> no obligation to do anything else.

Exactly right - if the buyer decides they want their money back, whether
they have a good reason or not, they can basically take it out of the
sellers hide. No wonder so many sellers have left Ebay, and I'd leave too if
I wasn't so hard for money.
I have no reason to suspect this guy is dishonest, his feedback is good and
he hasn't been rude or demanding in his communication. But these days, who
knows.


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