Reply messages not showing in sent box
in [Outlook]
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From: Dennis on 13 Mar 2010 21:28 When i send a new email using outlook 2007 it will be saved in the sent folder but if i reply to a message it does not save it in the sent box. How can i fix this? Thakns, Dennis
From: VanguardLH on 13 Mar 2010 21:59
Dennis wrote: > When i send a new email using outlook 2007 it will be saved in the sent > folder but if i reply to a message it does not save it in the sent box. How > can i fix this? Where did you configure Outlook to save a copy of e-mails when you reply? Tools -> Options -> Preferences tab Since you get new e-mails saved under Sent Items, it looks like you have the "Save copies of messages in Sent Items folder" enabled. Now click on the Advanced e-mail options button. Do you have the "In folders other than the Inbox, save replies with original message" disabled or enabled? If disabled, a copy of your e-mails (new or replies) go into the Sent Items folder. If enabled, new e-mails will go still go into the Sent Items folder but this option would keep the *replies* in the same folder as wherever is the e-mail to which you replied. The first option says where to save by default the copies of sent e-mails whether for new or reply e-mails. The second option overrides the first one and, if enabled, will modify where just the replies get saved. |