Restore Point
in [Windows XP]
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From: sgopus on 16 Feb 2010 18:45 Please tell your grandpa, not to keep ANYTHING that he values on the computer, as the rule is, it's not a matter of if it will fail, but a matter of when. If a picture is treasured, then print it out and put it in a safe place. Same thing with documents, all things electronic will fail at some point, even backups, plan accordingly. "Jack Bostick" wrote: > Yes it had an AV on it that expireda month ago, so i was goiung to put Threat > AV on it. Like I said before it installed it said make a restore point. No > Viruses. And I am not happy that i lost all his files and pictures he had of > the grandchildren > > Thanks > > "Jack Bostick" wrote: > > > i WAS TRING TO INSTALL AN ANTIVURUS on my dads computer and when it started > > it said makeing a restore point. Somehow it restore back to 2003, and no > > restore points before the 13th not even the one that it made when i was > > instaaling program, HELP, dads nnot to pleased with me and i am 1.5 hrs away > > > > TIA > > > > Jack
From: Daave on 16 Feb 2010 21:14
Inline. Jack Bostick wrote: > i WAS TRING TO INSTALL AN ANTIVURUS Why were you doing this? To fix a particular problem? If so, what was the problem? What is the name of the AV program you were trying to install? Did you successfully install it? > on my dads computer and when it > started it said makeing a restore point. When what started? The AV program? The PC (presumably a reboot)? What said "making a restore point"? What do you mean? Did you perchance run Windows System Restore. We need more information! Your post is unclear. > Somehow it restore back to > 2003, What restored what back to 2003? What does that mean? > and no restore points before the 13th not even the one that it > made when i was instaaling program, HELP, dads nnot to pleased with > me and i am 1.5 hrs away Take a deep breath and post back with the details we need. What is the make and model of the PC? What are its specs? How large of a hard drive and how much free space? Which version of XP and which Service Pack Level? Patched with the latest Windows security updates? What is the history of this PC, especially with respect to malware? Which AV/security programs were or are installed on this PC? Were McAfee, Norton, or Zone Alarm products ever installed? The more complete your information is, the faster we can identify and suggest a fix for your problem. |