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From: Ed from AZ on 5 Jul 2010 20:20
I installed SP3 a little bit ago. I knew I was going to have video
driver issues (Dell D600 Latitude - I've posted a bit before about
this), but all it seemed to do (that I noticed anyway) was remove my
ability to rotate my screen display.

Now I find that I've also lost DVD and QuickTime playback. I can play
a WMV file okay, but trying to play a DVD or a QuickTime file locks up
the machine. Can't call up Task Manager, can't close any windows -
got to do a hard shutdown (power button).

I found this:
http://www.terryscomputertips.com/computers/lost-cd-ad-dvd-drives-windows-xp-sp3.php
which pointed me to a MS KB article dealing with this. The FixIt
troubleshooter didn't fix it. I did the regedit steps, restarted, and
tried to play a DVD - lock up. The DVD drive was still installed,
according to the Hardware profiles (no yellow !).

Where can I go next to try to resolve this?
Ed
From: smlunatick on 6 Jul 2010 08:33
On Jul 6, 1:20 am, Ed from AZ <prof_ofw...(a)yahoo.com> wrote:
> I installed SP3 a little bit ago.  I knew I was going to have video
> driver issues (Dell D600 Latitude - I've posted a bit before about
> this), but all it seemed to do (that I noticed anyway) was remove my
> ability to rotate my screen display.
>
> Now I find that I've also lost DVD and QuickTime playback.  I can play
> a WMV file okay, but trying to play a DVD or a QuickTime file locks up
> the machine.  Can't call up Task Manager, can't close any windows -
> got to do a hard shutdown (power button).
>
> I found this:http://www.terryscomputertips.com/computers/lost-cd-ad-dvd-drives-win...
> which pointed me to a MS KB article dealing with this.  The FixIt
> troubleshooter didn't fix it.  I did the regedit steps, restarted, and
> tried to play a DVD - lock up.  The DVD drive was still installed,
> according to the Hardware profiles (no yellow !).
>
> Where can I go next to try to resolve this?
> Ed

Quicktime is not generally a built-in XP module. You can uninstall
and then reinstall it. As for the DVD playback, XP never had the DVD
play-back built-in. You needed to install a DVD codec or a different
DVD media player such as PowerDVD or WinDVD.
From: Ed from AZ on 6 Jul 2010 09:56
Thanks for the response.

> Quicktime is not generally a built-in XP module. You can uninstall
> and then reinstall it.

Yah - I had that _brilliant_ insight right before I dropped off to
sleep!
Some things I think I need to keep on a checklist -
"Things to do before asking a dumb question!"

> As for the DVD playback, XP never had the DVD
> play-back built-in. You needed to install a DVD codec or a different
> DVD media player such as PowerDVD or WinDVD.

Oh, yeah - right!! Again, it did work before SP3, but not afterward.
But since it's not a native XP program - like QT - then again
I should be able to uninstall and reinstall.

Makes sense!!
Thanks!
Ed


On Jul 6, 5:33 am, smlunatick <yves...(a)gmail.com> wrote:
> On Jul 6, 1:20 am, Ed from AZ <prof_ofw...(a)yahoo.com> wrote:

> > I installed SP3 a little bit ago.  I knew I was going to have video
> > driver issues (Dell D600 Latitude - I've posted a bit before about
> > this), but all it seemed to do (that I noticed anyway) was remove my
> > ability to rotate my screen display.
>
> > Now I find that I've also lost DVD and QuickTime playback.  I can play
> > a WMV file okay, but trying to play a DVD or a QuickTime file locks up
> > the machine.  Can't call up Task Manager, can't close any windows -
> > got to do a hard shutdown (power button).
>
> > I found this:http://www.terryscomputertips.com/computers/lost-cd-ad-dvd-drives-win...
> > which pointed me to a MS KB article dealing with this.  The FixIt
> > troubleshooter didn't fix it.  I did the regedit steps, restarted, and
> > tried to play a DVD - lock up.  The DVD drive was still installed,
> > according to the Hardware profiles (no yellow !).
>
> > Where can I go next to try to resolve this?
> > Ed
>
> Quicktime is not generally a built-in XP module.  You can uninstall
> and then reinstall it.  As for the DVD playback, XP never had the DVD
> play-back built-in.  You needed to install a DVD codec or a different
> DVD media player such as PowerDVD or WinDVD.- Hide quoted text -
>
> - Show quoted text -

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