From: Joubini on 4 Dec 2009 00:00 Five days ago, my computer was working fine. I didn't install anything new, or purposely update anything either. Suddenly though, the internet stopped working after I got a BSOD and the STOP code 0x000000CE. However, the internet worked fine in safe mode, and it still works fine in safe mode. In an attempt to fix my computer, I ran several anti-virus programs, like Ad-Aware, Spybot, Norton, SmitFraudFix and Avast. Nothing worked. I tried clearing the Winsock thingy with netsh (I forget exactly how it worked), to no avail. As a sidenote, the internet also works fine on a computer we have downstairs (we use a router, but these two comps are wired directly to the wall socket). However on this upstairs comp, it says that it's connected to internet, (while in normal mode) but whenever i open IE or chrome, it just doesn't load the page, or occasionally says I have no internet connection. For some reason, FF just doesn't load anymore in normal mode. It goes to about 9,000 memory usage (as i can see from taskmngr) and just stops there. In safe mode, all the browsers work. I've tried clearing temp files/history/etc. and running iexplore.exe -extoff and firefox -safe-mode, but ie still doesnt load pages and ff still wont open in normal mode. Yesterday, I read on this forum somewhere than uninstalling NIS can sometimes fix it if the NIS is corrupt. Since that person's situation was very close to mine, I uninstalled it, but it still doesn't work. I also tried only enabling the services (from msconfig) that were enabled during safe mode. but it STILL didn't work. To top it all off, the last 3 times I entered normal mode, I got more BSOD's. First two times were 0x0000000A (IRQL_NOT_LESS_OR_EQUAL) and then the third was the similar 0x000000D1 (I forgot to record the exact message). Whenever it rebooted, it would say the "recovered from serious error" thing, with BCCodes and stuff. Oh yea, and I went into device manager, enabled hidden devices, and there were no yellow question marks. I also ran verifier and sigverif.exe. Sigverif came up with 'tifsfit.sys' and 'timntr.sys' in safe mode...I have yet to run it in normal mode... Specs: Windows XP pro Intel, Pentium 4 dual core 1 gb ram SP3 2.52 ghz I've had this comp since 2003, its internet has really never had a problem until now... I'm pretty much utterly lost. Any ideas? (if you need any more information, just ask...) -- Joubini ------------------------------------------------------------------------ Joubini's Profile: http://forums.techarena.in/members/160762.htm View this thread: http://forums.techarena.in/windows-xp-support/1278441.htm http://forums.techarena.in
From: Rich Barry on 4 Dec 2009 01:16 Joubini, take a look here http://support.microsoft.com/kb/916595 http://www.lancelhoff.com/stop-0x0000000a-error/ "Joubini" <Joubini.42nmjc(a)DoNotSpam.com> wrote in message news:Joubini.42nmjc(a)DoNotSpam.com... > > Five days ago, my computer was working fine. I didn't install anything > new, or purposely update anything either. Suddenly though, the internet > stopped working after I got a BSOD and the STOP code 0x000000CE. > > However, the internet worked fine in safe mode, and it still works fine > in safe mode. In an attempt to fix my computer, I ran several anti-virus > programs, like Ad-Aware, Spybot, Norton, SmitFraudFix and Avast. Nothing > worked. I tried clearing the Winsock thingy with netsh (I forget exactly > how it worked), to no avail. > > As a sidenote, the internet also works fine on a computer we have > downstairs (we use a router, but these two comps are wired directly to > the wall socket). However on this upstairs comp, it says that it's > connected to internet, (while in normal mode) but whenever i open IE or > chrome, it just doesn't load the page, or occasionally says I have no > internet connection. For some reason, FF just doesn't load anymore in > normal mode. It goes to about 9,000 memory usage (as i can see from > taskmngr) and just stops there. > In safe mode, all the browsers work. I've tried clearing temp > files/history/etc. and running iexplore.exe -extoff and firefox > -safe-mode, but ie still doesnt load pages and ff still wont open in > normal mode. > > Yesterday, I read on this forum somewhere than uninstalling NIS can > sometimes fix it if the NIS is corrupt. Since that person's situation > was very close to mine, I uninstalled it, but it still doesn't work. I > also tried only enabling the services (from msconfig) that were enabled > during safe mode. but it STILL didn't work. > > To top it all off, the last 3 times I entered normal mode, I got more > BSOD's. First two times were 0x0000000A (IRQL_NOT_LESS_OR_EQUAL) and > then the third was the similar 0x000000D1 (I forgot to record the exact > message). Whenever it rebooted, it would say the "recovered from serious > error" thing, with BCCodes and stuff. > > Oh yea, and I went into device manager, enabled hidden devices, and > there were no yellow question marks. I also ran verifier and > sigverif.exe. Sigverif came up with 'tifsfit.sys' and 'timntr.sys' in > safe mode...I have yet to run it in normal mode... > > Specs: > Windows XP pro > Intel, Pentium 4 dual core > 1 gb ram > SP3 > 2.52 ghz > I've had this comp since 2003, its internet has really never had a > problem until now... > > I'm pretty much utterly lost. Any ideas? > (if you need any more information, just ask...) > > > -- > Joubini > ------------------------------------------------------------------------ > Joubini's Profile: http://forums.techarena.in/members/160762.htm > View this thread: > http://forums.techarena.in/windows-xp-support/1278441.htm > > http://forums.techarena.in >
From: Joubini on 4 Dec 2009 01:49 Thanks for the reply. @ the 0x000000D1 error, I dl'ed the file from that site and it says that the file is for Service Pack 2, so it didnt do anything since my computer is Service Pack 3. @ the 0x0000000A error, I'll have to rummage around and see where I wrote the full specifications and name of the driver of the BSOD... Is there a way I can find out which driver it was that initially caused the error, short of recausing a BSOD? This site told me to isolate the driver and roll it back, which I'll attempt once I figure out which one it is... -- Joubini ------------------------------------------------------------------------ Joubini's Profile: http://forums.techarena.in/members/160762.htm View this thread: http://forums.techarena.in/windows-xp-support/1278441.htm http://forums.techarena.in
From: John John - MVP on 4 Dec 2009 09:01 Look in the Event Log, the error may be recorded there. Otherwise you will have to look in the memory dump (.dmp) file, reading memory dump files is not for the technically challenged! http://support.microsoft.com/kb/315263 How to read the small memory dump files that Windows creates for debugging. These error codes (0xa, 0xd1, 0xce) are all typically caused by faulty device drivers. 0xa can also be caused by file system filter drivers, most commonly by AV software. Using the Verifier utility to test the drivers may help you find the problem driver: http://search.yahoo.com/search;_ylt=A0geu8j2FRlLvNQAcRhXNyoA?p=driver+verifier&fr2=sb-top&fr=yfp-t-501 John Joubini wrote: > Thanks for the reply. > @ the 0x000000D1 error, I dl'ed the file from that site and it says > that the file is for Service Pack 2, so it didnt do anything since my > computer is Service Pack 3. > @ the 0x0000000A error, I'll have to rummage around and see where I > wrote the full specifications and name of the driver of the BSOD... Is > there a way I can find out which driver it was that initially caused the > error, short of recausing a BSOD? This site told me to isolate the > driver and roll it back, which I'll attempt once I figure out which one > it is... > >
From: Joubini on 5 Dec 2009 11:35 John John - MVP;4714648 Wrote: > Look in the Event Log, the error may be recorded there. Otherwise you > will have to look in the memory dump (.dmp) file, reading memory dump > files is not for the technically challenged! > > http://support.microsoft.com/kb/315263 > How to read the small memory dump files that Windows creates for > debugging. > > These error codes (0xa, 0xd1, 0xce) are all typically caused by faulty > device drivers. 0xa can also be caused by file system filter drivers, > most commonly by AV software. > > Using the Verifier utility to test the drivers may help you find the > problem driver: > > http://search.yahoo.com/search;_ylt=A0geu8j2FRlLvNQAcRhXNyoA?p=driver+verifier&fr2=sb-top&fr=yfp-t-501 > > Joubini>[/color] Unfortunately, I have no idea where to find the Event log... As for the Verifier Utility, I also am not sure how to use it. When I turned it on (standard settings = select all driver), and then rebooted into normal mode, I repeatedly got BSOD's (0x000000CD). When I rebooted into safe mode, it said that these drivers had not been verified... Does this mean that the Verifier utility cant work if I boot into safe mode? And how can I tell which driver is causing the problem? Do these extra parameters that the BSOD give specify where the problem is? -- Joubini ------------------------------------------------------------------------ Joubini's Profile: http://forums.techarena.in/members/160762.htm View this thread: http://forums.techarena.in/windows-xp-support/1278441.htm http://forums.techarena.in
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