From: CraigB on
I keep getting (randomly) a system service exception on BSOD.
The stop is 0x0000003b (0x00000000c0000005, 0xFFFF80001EB638c,
0xFFFFF98021b412c01, 0x0000000000000000)

This occurs on a new laptop running vista ultimate 64 bit 4gig memory. It
is a clean installation. I tried to research system_service_exception and
0x0000003b but i could not find and pointers on how to solve ths error as it
relates to vista.

Windows event viewer don't through any light on the subject.

Any pointers to a knowledge based article or how to sort this out would be
appreciated.

Thanks.


From: Tony Sperling on
Here is one that seems reasonably close - that may still be far away,
though.


Tony. . .


"CraigB" <CraigB(a)discussions.microsoft.com> wrote in message
news:8EDE5156-4102-4B07-B643-E09FCD856E4F(a)microsoft.com...
> I keep getting (randomly) a system service exception on BSOD.
> The stop is 0x0000003b (0x00000000c0000005, 0xFFFF80001EB638c,
> 0xFFFFF98021b412c01, 0x0000000000000000)
>
> This occurs on a new laptop running vista ultimate 64 bit 4gig memory. It
> is a clean installation. I tried to research system_service_exception and
> 0x0000003b but i could not find and pointers on how to solve ths error as
it
> relates to vista.
>
> Windows event viewer don't through any light on the subject.
>
> Any pointers to a knowledge based article or how to sort this out would be
> appreciated.
>
> Thanks.
>
>


From: CraigB on
Thanks Tony I cannot see the detail of your response, I assume a knowledge
base article, is there a link i can use or kb number to search on.

CraigB

"Tony Sperling" wrote:

> Here is one that seems reasonably close - that may still be far away,
> though.
>
>
> Tony. . .
>
>
> "CraigB" <CraigB(a)discussions.microsoft.com> wrote in message
> news:8EDE5156-4102-4B07-B643-E09FCD856E4F(a)microsoft.com...
> > I keep getting (randomly) a system service exception on BSOD.
> > The stop is 0x0000003b (0x00000000c0000005, 0xFFFF80001EB638c,
> > 0xFFFFF98021b412c01, 0x0000000000000000)
> >
> > This occurs on a new laptop running vista ultimate 64 bit 4gig memory. It
> > is a clean installation. I tried to research system_service_exception and
> > 0x0000003b but i could not find and pointers on how to solve ths error as
> it
> > relates to vista.
> >
> > Windows event viewer don't through any light on the subject.
> >
> > Any pointers to a knowledge based article or how to sort this out would be
> > appreciated.
> >
> > Thanks.
> >
> >
>
>
>
From: Tony Sperling on
Jeeze!!!

I know what happened - I don't know how I could miss that. This is where:

http://support.microsoft.com/kb/923187/en-us

It may not be dead-on. . .try and use it for further searches.


Tony. . .


"CraigB" <CraigB(a)discussions.microsoft.com> wrote in message
news:F0A08214-C128-4249-88AA-8CEB47CBF798(a)microsoft.com...
> Thanks Tony I cannot see the detail of your response, I assume a knowledge
> base article, is there a link i can use or kb number to search on.
>
> CraigB
>
> "Tony Sperling" wrote:
>
> > Here is one that seems reasonably close - that may still be far away,
> > though.
> >
> >
> > Tony. . .
> >
> >
> > "CraigB" <CraigB(a)discussions.microsoft.com> wrote in message
> > news:8EDE5156-4102-4B07-B643-E09FCD856E4F(a)microsoft.com...
> > > I keep getting (randomly) a system service exception on BSOD.
> > > The stop is 0x0000003b (0x00000000c0000005, 0xFFFF80001EB638c,
> > > 0xFFFFF98021b412c01, 0x0000000000000000)
> > >
> > > This occurs on a new laptop running vista ultimate 64 bit 4gig memory.
It
> > > is a clean installation. I tried to research system_service_exception
and
> > > 0x0000003b but i could not find and pointers on how to solve ths error
as
> > it
> > > relates to vista.
> > >
> > > Windows event viewer don't through any light on the subject.
> > >
> > > Any pointers to a knowledge based article or how to sort this out
would be
> > > appreciated.
> > >
> > > Thanks.
> > >
> > >
> >
> >
> >


From: CraigB on
Thanks Tony, I looked at the article but as relates to non vista am relatant
to try the patch. Although the solution might be on the right track tcp
related. Whilst the crashes appear random they only tend to occur when using
browser, taking update or working a remote connection. I'll keep looking.

I also have 3 stuck updates which is discussed in windows update section.

CraigB

"Tony Sperling" wrote:

> Jeeze!!!
>
> I know what happened - I don't know how I could miss that. This is where:
>
> http://support.microsoft.com/kb/923187/en-us
>
> It may not be dead-on. . .try and use it for further searches.
>
>
> Tony. . .
>
>
> "CraigB" <CraigB(a)discussions.microsoft.com> wrote in message
> news:F0A08214-C128-4249-88AA-8CEB47CBF798(a)microsoft.com...
> > Thanks Tony I cannot see the detail of your response, I assume a knowledge
> > base article, is there a link i can use or kb number to search on.
> >
> > CraigB
> >
> > "Tony Sperling" wrote:
> >
> > > Here is one that seems reasonably close - that may still be far away,
> > > though.
> > >
> > >
> > > Tony. . .
> > >
> > >
> > > "CraigB" <CraigB(a)discussions.microsoft.com> wrote in message
> > > news:8EDE5156-4102-4B07-B643-E09FCD856E4F(a)microsoft.com...
> > > > I keep getting (randomly) a system service exception on BSOD.
> > > > The stop is 0x0000003b (0x00000000c0000005, 0xFFFF80001EB638c,
> > > > 0xFFFFF98021b412c01, 0x0000000000000000)
> > > >
> > > > This occurs on a new laptop running vista ultimate 64 bit 4gig memory.
> It
> > > > is a clean installation. I tried to research system_service_exception
> and
> > > > 0x0000003b but i could not find and pointers on how to solve ths error
> as
> > > it
> > > > relates to vista.
> > > >
> > > > Windows event viewer don't through any light on the subject.
> > > >
> > > > Any pointers to a knowledge based article or how to sort this out
> would be
> > > > appreciated.
> > > >
> > > > Thanks.
> > > >
> > > >
> > >
> > >
> > >
>
>
>