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From: NICK MEALE on 21 May 2010 16:09
XP,Home Edition,SP3

Have tried on and off for a couple of mos to download the safety scan..
Tried both safe and normal mode and still get the error code
> 0x08600807...Was recommended by MS Support Services..Would call them back
> but they refer me elsewhere and I play ring around the the rosy or is it
> posey??Thank you..Nick


From: PA Bear [MS MVP] on 21 May 2010 18:30
Back-up any personal data [1] (none of which should be considered 100%
trustworthy at this point) then format the HDD & do a clean install of
Windows. Please note that a Repair Install (AKA in-place upgrade) will NOT
fix this!

HOW TO do a clean install of WinXP: See
http://michaelstevenstech.com/cleanxpinstall.html#steps and/or Method 1 in
http://support.microsoft.com/kb/978307

After the clean install, you will have the equivalent of a "new computer" so
take care of everything on the following page before otherwise connecting
the machine to the internet or a local network (i.e., other computers) and
before using a flash drive or SDCard that isn't brand-new or hasn't been
freshly formatted:

4 steps to help protect your new computer before you go online
http://www.microsoft.com/security/pypc.aspx

Other helpful references include:

HOW TO get a computer running WinXP Gold (no Service Packs) fully patched
(after a clean install)
http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c

HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a
clean install)
http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b

Tip: After getting the computer fully-patched, download/install KB971029
manually: http://support.microsoft.com/kb/971029

NB: Any Norton or McAfee free-trial that came preinstalled on the computer
when you bought it will be reinstalled (but invalid) when Windows is
reinstalled. You MUST uninstall the free-trial AND download/run the
appropriate removal tool BEFORE installing any updates, Windows Service
Packs or IE upgrades AND BEFORE installing your new anti-virus application
(which will require WinXP SP3 to be installed).

Norton Removal Tool
ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

McAfee Consumer Products Removal Tool
http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

If these procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.


NICK MEALE wrote:
> XP,Home Edition,SP3
>
> Have tried on and off for a couple of mos to download the safety scan..
> Tried both safe and normal mode and still get the error code
> 0x08600807...Was recommended by MS Support Services..Would call them back
> but they refer me elsewhere and I play ring around the the rosy or is it
> posey??Thank you..Nick

From: Andrew E. on 21 May 2010 23:10
"Safety Scan"...As to what safety measures is it scanning,& if thats
the name of the utility,then its probably thru windows Live,microsoft
has never offered such a utility for xp..Try
http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=cebf3c7c-7ca5-408f-88b7-f9c79b7306c0#filelist


"NICK MEALE" wrote:

> XP,Home Edition,SP3
>
> Have tried on and off for a couple of mos to download the safety scan..
> Tried both safe and normal mode and still get the error code
> > 0x08600807...Was recommended by MS Support Services..Would call them back
> > but they refer me elsewhere and I play ring around the the rosy or is it
> > posey??Thank you..Nick
>
>
> .
>
From: Dave M on 22 May 2010 19:16
NICK;

That 0x08600807 OneCare Safet Scanner error code is documented here in the
Safety Scanner's Help files:

http://help.live.com/help.aspx?project=WL_Safety&market=en-us&querytype=keyword&query=error+codes
--
Regards, Dave


"NICK MEALE" wrote:

> XP,Home Edition,SP3
>
> Have tried on and off for a couple of mos to download the safety scan..
> Tried both safe and normal mode and still get the error code
> > 0x08600807...Was recommended by MS Support Services..Would call them back
> > but they refer me elsewhere and I play ring around the the rosy or is it
> > posey??Thank you..Nick
>
>
> .
>
From: NICK MEALE on 23 May 2010 15:15
If you will go to www.safety.live.com you will find safety scan....
"Andrew E." <eckrichco(a)msn.com> wrote in message
news:180CD5F5-B66D-4A28-8D27-57842E714A56(a)microsoft.com...
> "Safety Scan"...As to what safety measures is it scanning,& if thats
> the name of the utility,then its probably thru windows Live,microsoft
> has never offered such a utility for xp..Try
> http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=cebf3c7c-7ca5-408f-88b7-f9c79b7306c0#filelist
>
>
> "NICK MEALE" wrote:
>
>> XP,Home Edition,SP3
>>
>> Have tried on and off for a couple of mos to download the safety scan..
>> Tried both safe and normal mode and still get the error code
>> > 0x08600807...Was recommended by MS Support Services..Would call them
>> > back
>> > but they refer me elsewhere and I play ring around the the rosy or is
>> > it
>> > posey??Thank you..Nick
>>
>>
>> .
>>


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