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From: Amoruso3 on 21 Mar 2010 20:55 I have downloaded and installed this update at least a dozen times. It keeps telling me to install new update when I click on the little icon on the task bar. It shows I have installed and it goes thru the whole thing all over again. How many times do I have to install this!?
From: Shenan Stanley on 21 Mar 2010 21:11 Amoruso3 wrote: > I have downloaded and installed this update at least a dozen times. > It keeps telling me to install new update when I click on the > little icon on the task bar. It shows I have installed and it goes > thru the whole thing all over again. How many times do I have to > install this!? Done any research? MS10-015: Vulnerabilities in Windows kernel could allow elevation of privilege http://support.microsoft.com/kb/977165 "How to obtain help and support for this security update For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and Canada or by contacting your local Microsoft subsidiary. For more information about how to contact your local Microsoft subsidiary for support issues with security updates, visit the Microsoft International Support Web site: http://support.microsoft.com/common/international.aspx?rdpath=4 North American customers can also obtain instant access to unlimited no-charge e-mail support or to unlimited individual chat support by visiting the following Microsoft Web site: http://support.microsoft.com/oas/default.aspx?&prid=7552 For enterprise customers, support for security updates is available through your usual support contacts." Also - look through the "Known issues with this security update" section of the given web page. Might also look through some archived conversations about it... http://groups.google.com/groups/search?q=977165&sitesearch=groups.google.com&scoring=d -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html
From: PA Bear [MS MVP] on 22 Mar 2010 13:51 Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2; Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) when posting in a forum or newsgroup. Please do so in your next reply. What results do you get when you run the Fix It in http://support.microsoft.com/kb/980966? Amoruso3 wrote: > I have downloaded and installed this update at least a dozen times. It > keeps > telling me to install new update when I click on the little icon on the > task > bar. It shows I have installed and it goes thru the whole thing all over > again. How many times do I have to install this!?
From: CBClark4 on 4 Apr 2010 14:18 If I wanted to research every time something went wrong with my OS I would have installed Fedora for free. People pay good money for these MS products and get nothing but these kinds of response for asking for help. --- frmsrcurl: http://msgroups.net/microsoft.public.windowsupdate/Security-Update-for-Windows-Vista-KB977165
From: PA Bear [MS MVP] on 4 Apr 2010 15:03
No one here works for or represents Microsoft. Tip: Setting up Outlook Express to access Microsoft newsgroups http://www.michaelstevenstech.com/outlookexpressnewreader.htm Tip: Setting up Windows Mail (in Vista) to access Microsoft newsgroups http://www.winhelponline.com/blog/microsoft-newsgroup-setup-instructions-for-windows-mail/ Tip: Setting up Windows LIVE Mail to access Microsoft newsgroups http://www.winhelponline.com/blog/ms-newsgroup-setup-instructions-windows-live-mail/ CBClark4 wrote: > If I wanted to research every time something went wrong with my OS I would > have installed Fedora for free. People pay good money for these MS > products and get nothing but these kinds of response for asking for help. |