Severe "can ping, can't browse" internet problem
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From: Andy3142 on 24 Jan 2010 12:58 I have a severe problem where I can ping websites by name, eg "ping www.microsoft.com" but cannot browse the same sites in IE8, Firefox, or Safari. I'm using Win XP Pro SP3, hard-cabled to a netgear router. The fault comes and goes. Some random combination of resetting the router and the computer, doing ipconfig /renew, resetting TCP/IP and Winsock with netsh sometimes fix it, though never any one clear fix. Last week nothing fixed it, so I formatted the HD and reinstalled Windows. It was OK for a few days - thankfully long enough to finish my income tax online, due the end of this month - and then again today, can ping by name but can't browse. After 3 or 4 hours of stuffing around, suddenly OK again. The router seems OK per Netgear tech support, and has the latest firmware. The HOSTS file is plain vanilla. It makes no difference whether the DNS is automatic or specified, nor what DNS is used. I don't have another computer around to try at the same time on the same router, though that would be very diagnostic. I will try to arrange that, but in the meanwhile, please does anyone have an understanding this? Thanks for you input Andy
From: Jack [MVP-Networking] on 24 Jan 2010 19:26
Hi Try this process it mighty solve the problem. http://www.ezlan.net/clean.html#refreshnet Jack (MS, MVP-Networking). "Andy3142" <Andy3142(a)discussions.microsoft.com> wrote in message news:999054C5-8FD4-4EBD-8E4D-9BB19AEF79A4(a)microsoft.com... >I have a severe problem where I can ping websites by name, eg "ping > www.microsoft.com" but cannot browse the same sites in IE8, Firefox, or > Safari. > > I'm using Win XP Pro SP3, hard-cabled to a netgear router. > > The fault comes and goes. Some random combination of resetting the router > and the computer, doing ipconfig /renew, resetting TCP/IP and Winsock with > netsh sometimes fix it, though never any one clear fix. > > Last week nothing fixed it, so I formatted the HD and reinstalled Windows. > It was OK for a few days - thankfully long enough to finish my income tax > online, due the end of this month - and then again today, can ping by > name > but can't browse. After 3 or 4 hours of stuffing around, suddenly OK > again. > > The router seems OK per Netgear tech support, and has the latest firmware. > The HOSTS file is plain vanilla. It makes no difference whether the DNS is > automatic or specified, nor what DNS is used. > > I don't have another computer around to try at the same time on the same > router, though that would be very diagnostic. I will try to arrange that, > but > in the meanwhile, please does anyone have an understanding this? > > Thanks for you input > > Andy |