Sharing printers
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From: Sanford Aranoff on 20 Feb 2010 08:57 XP SP3, desktop connected to a printer and the Internet via a router with a cable. Everything is fine. My wife has a laptop. Gets Internet wireless fine. I set up a network for the printer, and she was able to print from her computer. My computer is on, and she is wireless. Everything is fine. Suddenly she cannot print, although I can. She thinks that she plugged her computer into the router with the cable and this may have caused the problem. This does not seem logical to me. I am trying to reset things, but am not sure what to do. In my Printers and Faxes I have two printers: hp deskjet 940c and hp deskjet 940c Color. Properties: Share this printer. Each has a different shared name. Port LPT1, Printer Port. I understand this is all I have to do. Is there anything else? In the laptop Printers and Faxes the printer hp deskjet 940c. Printer properties cannot be displayed. What do we have to do with the laptop? Delete printer and add printer? If so, what parameters do we have to add? Thanks.
From: Bob Lin (MS-MVP) on 20 Feb 2010 10:29 Assume the printer connects to your desktop, can she ping your computer by IP? If yes, can she ping it by name? If not, check firewall settings. -- Bob Lin, Microsoft-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Sanford Aranoff" <aranoff(a)analysis-knowledge.com> wrote in message news:4B7FEA62.F2992CF2(a)analysis-knowledge.com... > XP SP3, desktop connected to a printer and the Internet via > a router with a cable. Everything is fine. > > My wife has a laptop. Gets Internet wireless fine. > > I set up a network for the printer, and she was able to > print from her computer. My computer is on, and she is > wireless. Everything is fine. > > Suddenly she cannot print, although I can. She thinks that > she plugged her computer into the router with the cable and > this may have caused the problem. This does not seem logical > to me. > > I am trying to reset things, but am not sure what to do. In > my Printers and Faxes I have two printers: hp deskjet 940c > and hp deskjet 940c Color. Properties: Share this printer. > Each has a different shared name. Port LPT1, Printer Port. I > understand this is all I have to do. Is there anything else? > > In the laptop Printers and Faxes the printer hp deskjet > 940c. Printer properties cannot be displayed. What do we > have to do with the laptop? Delete printer and add printer? > If so, what parameters do we have to add? > > Thanks.
From: Ken Tukyfriedturkey on 20 Feb 2010 12:41 "Sanford Aranoff" <aranoff(a)analysis-knowledge.com> wrote in message news:4B7FEA62.F2992CF2(a)analysis-knowledge.com... > XP SP3, desktop connected to a printer and the Internet via > a router with a cable. Everything is fine. > > My wife has a laptop. Gets Internet wireless fine. > > I set up a network for the printer, and she was able to > print from her computer. My computer is on, and she is > wireless. Everything is fine. > > Suddenly she cannot print, although I can. She thinks that > she plugged her computer into the router with the cable and > this may have caused the problem. This does not seem logical > to me. > > I am trying to reset things, but am not sure what to do. In > my Printers and Faxes I have two printers: hp deskjet 940c > and hp deskjet 940c Color. Properties: Share this printer. > Each has a different shared name. Port LPT1, Printer Port. I > understand this is all I have to do. Is there anything else? > > In the laptop Printers and Faxes the printer hp deskjet > 940c. Printer properties cannot be displayed. What do we > have to do with the laptop? Delete printer and add printer? > If so, what parameters do we have to add? > > Thanks. Delete the printer in the laptop Printer and Faxes and use the configure printer wizard to set-up the network printer again.
From: Sanford Aranoff on 21 Feb 2010 17:04 Ken Tukyfriedturkey wrote: > > "Sanford Aranoff" <aranoff(a)analysis-knowledge.com> wrote in message > news:4B7FEA62.F2992CF2(a)analysis-knowledge.com... > > XP SP3, desktop connected to a printer and the Internet via > > a router with a cable. Everything is fine. > > > > My wife has a laptop. Gets Internet wireless fine. > > > > I set up a network for the printer, and she was able to > > print from her computer. My computer is on, and she is > > wireless. Everything is fine. > > > > Suddenly she cannot print, although I can. She thinks that > > she plugged her computer into the router with the cable and > > this may have caused the problem. This does not seem logical > > to me. > > > > I am trying to reset things, but am not sure what to do. In > > my Printers and Faxes I have two printers: hp deskjet 940c > > and hp deskjet 940c Color. Properties: Share this printer. > > Each has a different shared name. Port LPT1, Printer Port. I > > understand this is all I have to do. Is there anything else? > > > > In the laptop Printers and Faxes the printer hp deskjet > > 940c. Printer properties cannot be displayed. What do we > > have to do with the laptop? Delete printer and add printer? > > If so, what parameters do we have to add? > > > > Thanks. > > Delete the printer in the laptop Printer and Faxes and use the configure > printer wizard to set-up the network printer again. Doesn't work. I think that I may have disabled a critical service. Which services must be enabled on the desktop and laptops?
From: Ken Tukyfriedturkey on 22 Feb 2010 00:57
"Sanford Aranoff" <aranoff(a)analysis-knowledge.com> wrote in message news:4B81AE06.9E6ED367(a)analysis-knowledge.com... > Ken Tukyfriedturkey wrote: >> >> "Sanford Aranoff" <aranoff(a)analysis-knowledge.com> wrote in message >> news:4B7FEA62.F2992CF2(a)analysis-knowledge.com... >> > XP SP3, desktop connected to a printer and the Internet via >> > a router with a cable. Everything is fine. >> > >> > My wife has a laptop. Gets Internet wireless fine. >> > >> > I set up a network for the printer, and she was able to >> > print from her computer. My computer is on, and she is >> > wireless. Everything is fine. >> > >> > Suddenly she cannot print, although I can. She thinks that >> > she plugged her computer into the router with the cable and >> > this may have caused the problem. This does not seem logical >> > to me. >> > >> > I am trying to reset things, but am not sure what to do. In >> > my Printers and Faxes I have two printers: hp deskjet 940c >> > and hp deskjet 940c Color. Properties: Share this printer. >> > Each has a different shared name. Port LPT1, Printer Port. I >> > understand this is all I have to do. Is there anything else? >> > >> > In the laptop Printers and Faxes the printer hp deskjet >> > 940c. Printer properties cannot be displayed. What do we >> > have to do with the laptop? Delete printer and add printer? >> > If so, what parameters do we have to add? >> > >> > Thanks. >> >> Delete the printer in the laptop Printer and Faxes and use the configure >> printer wizard to set-up the network printer again. > > Doesn't work. I think that I may have disabled a critical > service. Which services must be enabled on the desktop and > laptops? shared printer on the desktop... otherwise try unloading and reloading the Hp on the desktop. ps HP are notorious for their problems. |