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From: Supergoof on 11 Jan 2010 08:09
Hello All

I have a terminal server where a few users can't see their local drives even
though they get mapped. They can access the drives with \\tsclient\c but
they don't see the drives in file explorer.
I have had the clients update their Remote Desktop Client to the latest
version but the problem is still there. If they use another local PC they
can see their drives so i presume it is a local problem with their PC's
They both use Windows XP.

I found that the Remote Desktop Client saves som information in registry
under HKCU\Software\Microsoft\Terminal Server Client\LocalDevices\ but I
haven't found the meaning of the values in that container.

Have any of you experienced the same or have an idea as to why and what
could be the cause of this.

Regards
Supergoof aka Bo Riis

From: Bob Campbell on 11 Jan 2010 14:43
Which version of Windows Server are you using and which version for remote
desktop connection are you using?

"Supergoof" <Supergoof76(a)hotmail.com> wrote in message
news:34150F93-6753-447D-A4FC-0059DB33200F(a)microsoft.com...
> Hello All
>
> I have a terminal server where a few users can't see their local drives
> even though they get mapped. They can access the drives with \\tsclient\c
> but they don't see the drives in file explorer.
> I have had the clients update their Remote Desktop Client to the latest
> version but the problem is still there. If they use another local PC they
> can see their drives so i presume it is a local problem with their PC's
> They both use Windows XP.
>
> I found that the Remote Desktop Client saves som information in registry
> under HKCU\Software\Microsoft\Terminal Server Client\LocalDevices\ but I
> haven't found the meaning of the values in that container.
>
> Have any of you experienced the same or have an idea as to why and what
> could be the cause of this.
>
> Regards
> Supergoof aka Bo Riis

From: Supergoof on 11 Jan 2010 17:44
The terminal server is a Windows Server 2003 Std Ed.R2 x86
The clients use Windows XP with their Remote Desktop Client should be v6 as
I instructed them to update.

Supergoof

"Bob Campbell" <softwaretailor(a)msn.com> skrev i meddelelsen
news:OYcDKZvkKHA.4872(a)TK2MSFTNGP05.phx.gbl...
> Which version of Windows Server are you using and which version for remote
> desktop connection are you using?
>
> "Supergoof" <Supergoof76(a)hotmail.com> wrote in message
> news:34150F93-6753-447D-A4FC-0059DB33200F(a)microsoft.com...
>> Hello All
>>
>> I have a terminal server where a few users can't see their local drives
>> even though they get mapped. They can access the drives with \\tsclient\c
>> but they don't see the drives in file explorer.
>> I have had the clients update their Remote Desktop Client to the latest
>> version but the problem is still there. If they use another local PC they
>> can see their drives so i presume it is a local problem with their PC's
>> They both use Windows XP.
>>
>> I found that the Remote Desktop Client saves som information in registry
>> under HKCU\Software\Microsoft\Terminal Server Client\LocalDevices\ but I
>> haven't found the meaning of the values in that container.
>>
>> Have any of you experienced the same or have an idea as to why and what
>> could be the cause of this.
>>
>> Regards
>> Supergoof aka Bo Riis
>

From: Bob Campbell on 11 Jan 2010 20:31
> users can't see their local drives even though they get mapped.
What do you get if you type (at the command prompt)?
C:\>net use

There is a v6.1 for the remote desktop client. In fact there is a v7; see
http://en.wikipedia.org/wiki/Remote_Desktop_Services.


"Supergoof" <Supergoof76(a)hotmail.com> wrote in message
news:enc2a#wkKHA.5568(a)TK2MSFTNGP02.phx.gbl...
> The terminal server is a Windows Server 2003 Std Ed.R2 x86
> The clients use Windows XP with their Remote Desktop Client should be v6
> as I instructed them to update.
>
> Supergoof
>
> "Bob Campbell" <softwaretailor(a)msn.com> skrev i meddelelsen
> news:OYcDKZvkKHA.4872(a)TK2MSFTNGP05.phx.gbl...
>> Which version of Windows Server are you using and which version for
>> remote desktop connection are you using?
>>
>> "Supergoof" <Supergoof76(a)hotmail.com> wrote in message
>> news:34150F93-6753-447D-A4FC-0059DB33200F(a)microsoft.com...
>>> Hello All
>>>
>>> I have a terminal server where a few users can't see their local drives
>>> even though they get mapped. They can access the drives with
>>> \\tsclient\c but they don't see the drives in file explorer.
>>> I have had the clients update their Remote Desktop Client to the latest
>>> version but the problem is still there. If they use another local PC
>>> they can see their drives so i presume it is a local problem with their
>>> PC's
>>> They both use Windows XP.
>>>
>>> I found that the Remote Desktop Client saves som information in registry
>>> under HKCU\Software\Microsoft\Terminal Server Client\LocalDevices\ but I
>>> haven't found the meaning of the values in that container.
>>>
>>> Have any of you experienced the same or have an idea as to why and what
>>> could be the cause of this.
>>>
>>> Regards
>>> Supergoof aka Bo Riis
>>
>
From: Supergoof on 12 Jan 2010 03:13
I got an update from one of the users.
If he connects to the Terminal Server from another PC using his normal
account he can see his local drives.
If he connects to the Terminal Server from his own PC using his normal
account he can't see his local drives.
If he connects to the Terminal Server from his own PC using another account
he can see his local drives.

I think this now boils down to two possible sources of the error.
1. His PC or some software on it.
2. His profile.

Any suggestions would be helpfull.

Regards
Supergoof



"Bob Campbell" <softwaretailor(a)msn.com> skrev i meddelelsen
news:20F045F1-6355-419E-8357-C6CA4A573587(a)microsoft.com...
>> users can't see their local drives even though they get mapped.
> What do you get if you type (at the command prompt)?
> C:\>net use
>
> There is a v6.1 for the remote desktop client. In fact there is a v7; see
> http://en.wikipedia.org/wiki/Remote_Desktop_Services.
>
>
> "Supergoof" <Supergoof76(a)hotmail.com> wrote in message
> news:enc2a#wkKHA.5568(a)TK2MSFTNGP02.phx.gbl...
>> The terminal server is a Windows Server 2003 Std Ed.R2 x86
>> The clients use Windows XP with their Remote Desktop Client should be v6
>> as I instructed them to update.
>>
>> Supergoof
>>
>> "Bob Campbell" <softwaretailor(a)msn.com> skrev i meddelelsen
>> news:OYcDKZvkKHA.4872(a)TK2MSFTNGP05.phx.gbl...
>>> Which version of Windows Server are you using and which version for
>>> remote desktop connection are you using?
>>>
>>> "Supergoof" <Supergoof76(a)hotmail.com> wrote in message
>>> news:34150F93-6753-447D-A4FC-0059DB33200F(a)microsoft.com...
>>>> Hello All
>>>>
>>>> I have a terminal server where a few users can't see their local drives
>>>> even though they get mapped. They can access the drives with
>>>> \\tsclient\c but they don't see the drives in file explorer.
>>>> I have had the clients update their Remote Desktop Client to the latest
>>>> version but the problem is still there. If they use another local PC
>>>> they can see their drives so i presume it is a local problem with their
>>>> PC's
>>>> They both use Windows XP.
>>>>
>>>> I found that the Remote Desktop Client saves som information in
>>>> registry under HKCU\Software\Microsoft\Terminal Server
>>>> Client\LocalDevices\ but I haven't found the meaning of the values in
>>>> that container.
>>>>
>>>> Have any of you experienced the same or have an idea as to why and what
>>>> could be the cause of this.
>>>>
>>>> Regards
>>>> Supergoof aka Bo Riis
>>>
>>

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