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From: Bob on 21 Apr 2010 16:43

We run IIS 6.0 on server 2003 SP2 32bit OS.

I seethe following in the event viewer system log ---

A process serving application pool 'DefaultAppPool' exceeded time limits
during shutdown. The process id was '3412'.

I hear from users that get disconnected off their web application
intermittently - could be once a week/more/less.... I'm wondering if this
message could cause people to get bumped off their web application. if not
--- we need to look elsewhere as to what may cause the intermittent
disconnect off users web application.

If this can be a problem - message should not be shown --- can you tell me
how to correct ?

Thanks,
Bob


From: Dan on 22 Apr 2010 06:09

"Bob" <Bob(a)discussions.microsoft.com> wrote in message
news:73F61A25-56CD-4114-85F1-98F9A858DD39(a)microsoft.com...
>
> We run IIS 6.0 on server 2003 SP2 32bit OS.
>
> I seethe following in the event viewer system log ---
>
> A process serving application pool 'DefaultAppPool' exceeded time limits
> during shutdown. The process id was '3412'.
>
> I hear from users that get disconnected off their web application
> intermittently - could be once a week/more/less.... I'm wondering if this
> message could cause people to get bumped off their web application. if not
> --- we need to look elsewhere as to what may cause the intermittent
> disconnect off users web application.
>
> If this can be a problem - message should not be shown --- can you tell me
> how to correct ?
>
> Thanks,
> Bob
>
>

It won't be that message specifically, but that appears to be a result of
the process recycling. Check the IIS application pool properties, and if you
don't want the process recycled while your users are on it then adjust the
recycling settings.

That event log error does however point to an issue - when IIS tries to
recycle the application pool process, something is causing the process to
not be able to shutdown within the configured time allowance. You'd need to
look into what is stopping the process from shutting down.

--
Dan


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