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From: TS on 15 Jan 2010 16:17
Hello:

I have an issue with an ecommerce website that is losing session for some
users. The session data is being lost when the user is redirected from http
to https.

What is really puzzling me here is that the issue only happens for a small
percentage of users. About 4 or 5 five users has experienced the problem. The
rest of the 250+ users didn't have any problems placing orders using the
website. The users with the problem are not connected in any way; they all
are in different places with different systems.

I've tried logging in as the problem users and placing orders on their
behalf and everything has worked fine for me. Any advice here on what to do
to troubleshoot and what can be causing this issue is greatly appreciated.

The application is developed in ASP.Net 3.5 and is running in IIS 6.0

Thanks a lot,
TS

From: Tom Dacon on 15 Jan 2010 16:32
"TS" <TS(a)discussions.microsoft.com> wrote in message
news:38BE50E2-09ED-47ED-9ED2-3229472ACBF8(a)microsoft.com...
> Hello:
>
> I have an issue with an ecommerce website that is losing session for
> some
> users. The session data is being lost when the user is redirected from
> http
> to https.
>
> What is really puzzling me here is that the issue only happens for a
> small
> percentage of users. About 4 or 5 five users has experienced the problem.
> The
> rest of the 250+ users didn't have any problems placing orders using the
> website. The users with the problem are not connected in any way; they all
> are in different places with different systems.
>
> I've tried logging in as the problem users and placing orders on their
> behalf and everything has worked fine for me. Any advice here on what to
> do
> to troubleshoot and what can be causing this issue is greatly appreciated.
>
> The application is developed in ASP.Net 3.5 and is running in IIS 6.0
>
> Thanks a lot,
> TS
>

We had that problem ourselves with our own applications, and solved it by
going to a third-party solution for session store: Alachisoft's NCache
product. It's not cheap, but it solved the http/https problem completely.

Tom Dacon




From: James on 19 Jan 2010 22:10


"TS" <TS(a)discussions.microsoft.com> wrote in message
news:38BE50E2-09ED-47ED-9ED2-3229472ACBF8(a)microsoft.com...
> Hello:
>
> I have an issue with an ecommerce website that is losing session for
> some
> users. The session data is being lost when the user is redirected from
> http
> to https.
>
> What is really puzzling me here is that the issue only happens for a
> small
> percentage of users. About 4 or 5 five users has experienced the problem.
> The
> rest of the 250+ users didn't have any problems placing orders using the
> website. The users with the problem are not connected in any way; they all
> are in different places with different systems.
>
> I've tried logging in as the problem users and placing orders on their
> behalf and everything has worked fine for me. Any advice here on what to
> do
> to troubleshoot and what can be causing this issue is greatly appreciated.
>
> The application is developed in ASP.Net 3.5 and is running in IIS 6.0
>
> Thanks a lot,
> TS
>

Why not force the application to run totally in https mode? You can do this
in Application_Start() event.


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