Strange XP SP3 wireless problem
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From: "Gregg Hill" greggmhill at please do not spam me at yahoo dot on 22 Aug 2008 02:15 Hello! I am helping someone remotely and typing this as I attempt to fix the problem. I have a user with a Dell Inspiron 8600 laptop that has a bizarre problem with its integrated Intel 2200BG wireless connection. When hard-wired, the laptop works fine. When connected via wireless, it cannot browse the web, but it can ping by IP and by domain name. It has XP Pro SP3 with all current updates, the driver is the latest from Dell, and I tried the latest one from Intel. It connects to a Netgear WGR614 wireless router with its latest firmware. I have a strong signal and either letting Windows manage the connection or using the Intel ProSet management app results in the same behavior. What is so odd is that ping by name or IP works (network layer?) but browsing does not, which is at the application layer. I can Telnet to a mail server on port 143 (telnet is app layer). Uh, oh, here is an update. It actually just loaded Google, but only several minutes after opening IE7 (same result with Firefox). It is EXTREMELY slow. I have a remote control application that normally takes a few seconds to reconnect if the computer is rebooted (it does reconnect quickly to me when hard-wired) but it takes over 10 minutes to reconnect via her wireless connection. What could be causing such extremely slow wireless behavior? If we plug in a cable, it is blazing fast. I have reset the TCP stack as well as Winsock to no avail. Any gurus with ideas? Thank you! Gregg Hill
From: Robert L. (MS-MVP) on 22 Aug 2008 10:55 You may try to reset wireless. Or this post may help. After installing SP3 XP loses Internet connection http://www.chicagotech.net/netforums/viewtopic.php?p=7648#7648 -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Gregg Hill" <greggmhill at please do not spam me at yahoo dot com> wrote in message news:OpgV35BBJHA.820(a)TK2MSFTNGP04.phx.gbl... > Hello! > > I am helping someone remotely and typing this as I attempt to fix the > problem. > > I have a user with a Dell Inspiron 8600 laptop that has a bizarre problem > with its integrated Intel 2200BG wireless connection. When hard-wired, the > laptop works fine. When connected via wireless, it cannot browse the web, > but it can ping by IP and by domain name. > > It has XP Pro SP3 with all current updates, the driver is the latest from > Dell, and I tried the latest one from Intel. It connects to a Netgear > WGR614 wireless router with its latest firmware. > > I have a strong signal and either letting Windows manage the connection or > using the Intel ProSet management app results in the same behavior. What > is so odd is that ping by name or IP works (network layer?) but browsing > does not, which is at the application layer. I can Telnet to a mail server > on port 143 (telnet is app layer). Uh, oh, here is an update. It actually > just loaded Google, but only several minutes after opening IE7 (same > result with Firefox). It is EXTREMELY slow. I have a remote control > application that normally takes a few seconds to reconnect if the computer > is rebooted (it does reconnect quickly to me when hard-wired) but it takes > over 10 minutes to reconnect via her wireless connection. > > What could be causing such extremely slow wireless behavior? If we plug in > a cable, it is blazing fast. I have reset the TCP stack as well as Winsock > to no avail. > > Any gurus with ideas? > > Thank you! > > Gregg Hill >
From: "Gregg Hill" greggmhill at please do not spam me at yahoo dot on 22 Aug 2008 13:20 Robert, What do you mean by "reset the wireless"? The link you gave me goes to an article showing someone who has a possibly related problem, but there was no solution that I have not already tried. Here are the steps I have taken: Reset the TCP stack using "netsh int ip reset c:\reset.log" Reset Winsock using "netsh winsock reset" Used Windows wireless management Used Intel ProSet wireless management Reset the router (it only goes up to WPA-PSK, not WPA2) Deleted the wireless card from Device Manager and had it re-install Used latest Dell drivers Used latest Intel drivers I will Google for "Network Access Protection" to see if I can kill that as a possible cause. Thank you for your help! Gregg Hill "Robert L. (MS-MVP)" <findemail(a)chicagotech.net> wrote in message news:%23ytnQbGBJHA.5468(a)TK2MSFTNGP04.phx.gbl... > You may try to reset wireless. Or this post may help. > > After installing SP3 XP loses Internet connection > http://www.chicagotech.net/netforums/viewtopic.php?p=7648#7648 > > -- > Bob Lin, MS-MVP, MCSE & CNE > Networking, Internet, Routing, VPN Troubleshooting on > http://www.ChicagoTech.net > How to Setup Windows, Network, VPN & Remote Access on > http://www.HowToNetworking.com > "Gregg Hill" <greggmhill at please do not spam me at yahoo dot com> wrote > in message news:OpgV35BBJHA.820(a)TK2MSFTNGP04.phx.gbl... >> Hello! >> >> I am helping someone remotely and typing this as I attempt to fix the >> problem. >> >> I have a user with a Dell Inspiron 8600 laptop that has a bizarre problem >> with its integrated Intel 2200BG wireless connection. When hard-wired, >> the laptop works fine. When connected via wireless, it cannot browse the >> web, but it can ping by IP and by domain name. >> >> It has XP Pro SP3 with all current updates, the driver is the latest from >> Dell, and I tried the latest one from Intel. It connects to a Netgear >> WGR614 wireless router with its latest firmware. >> >> I have a strong signal and either letting Windows manage the connection >> or using the Intel ProSet management app results in the same behavior. >> What is so odd is that ping by name or IP works (network layer?) but >> browsing does not, which is at the application layer. I can Telnet to a >> mail server on port 143 (telnet is app layer). Uh, oh, here is an update. >> It actually just loaded Google, but only several minutes after opening >> IE7 (same result with Firefox). It is EXTREMELY slow. I have a remote >> control application that normally takes a few seconds to reconnect if the >> computer is rebooted (it does reconnect quickly to me when hard-wired) >> but it takes over 10 minutes to reconnect via her wireless connection. >> >> What could be causing such extremely slow wireless behavior? If we plug >> in a cable, it is blazing fast. I have reset the TCP stack as well as >> Winsock to no avail. >> >> Any gurus with ideas? >> >> Thank you! >> >> Gregg Hill >> >
From: Robert L. (MS-MVP) on 22 Aug 2008 15:06 Do you use Microsoft WZC? -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Gregg Hill" <greggmhill at please do not spam me at yahoo dot com> wrote in message news:OuuCntHBJHA.1004(a)TK2MSFTNGP05.phx.gbl... > Robert, > > What do you mean by "reset the wireless"? The link you gave me goes to an > article showing someone who has a possibly related problem, but there was > no solution that I have not already tried. > > Here are the steps I have taken: > > Reset the TCP stack using "netsh int ip reset c:\reset.log" > Reset Winsock using "netsh winsock reset" > Used Windows wireless management > Used Intel ProSet wireless management > Reset the router (it only goes up to WPA-PSK, not WPA2) > Deleted the wireless card from Device Manager and had it re-install > Used latest Dell drivers > Used latest Intel drivers > > I will Google for "Network Access Protection" to see if I can kill that as > a possible cause. > > Thank you for your help! > > Gregg Hill > > > > > "Robert L. (MS-MVP)" <findemail(a)chicagotech.net> wrote in message > news:%23ytnQbGBJHA.5468(a)TK2MSFTNGP04.phx.gbl... >> You may try to reset wireless. Or this post may help. >> >> After installing SP3 XP loses Internet connection >> http://www.chicagotech.net/netforums/viewtopic.php?p=7648#7648 >> >> -- >> Bob Lin, MS-MVP, MCSE & CNE >> Networking, Internet, Routing, VPN Troubleshooting on >> http://www.ChicagoTech.net >> How to Setup Windows, Network, VPN & Remote Access on >> http://www.HowToNetworking.com >> "Gregg Hill" <greggmhill at please do not spam me at yahoo dot com> wrote >> in message news:OpgV35BBJHA.820(a)TK2MSFTNGP04.phx.gbl... >>> Hello! >>> >>> I am helping someone remotely and typing this as I attempt to fix the >>> problem. >>> >>> I have a user with a Dell Inspiron 8600 laptop that has a bizarre >>> problem with its integrated Intel 2200BG wireless connection. When >>> hard-wired, the laptop works fine. When connected via wireless, it >>> cannot browse the web, but it can ping by IP and by domain name. >>> >>> It has XP Pro SP3 with all current updates, the driver is the latest >>> from Dell, and I tried the latest one from Intel. It connects to a >>> Netgear WGR614 wireless router with its latest firmware. >>> >>> I have a strong signal and either letting Windows manage the connection >>> or using the Intel ProSet management app results in the same behavior. >>> What is so odd is that ping by name or IP works (network layer?) but >>> browsing does not, which is at the application layer. I can Telnet to a >>> mail server on port 143 (telnet is app layer). Uh, oh, here is an >>> update. It actually just loaded Google, but only several minutes after >>> opening IE7 (same result with Firefox). It is EXTREMELY slow. I have a >>> remote control application that normally takes a few seconds to >>> reconnect if the computer is rebooted (it does reconnect quickly to me >>> when hard-wired) but it takes over 10 minutes to reconnect via her >>> wireless connection. >>> >>> What could be causing such extremely slow wireless behavior? If we plug >>> in a cable, it is blazing fast. I have reset the TCP stack as well as >>> Winsock to no avail. >>> >>> Any gurus with ideas? >>> >>> Thank you! >>> >>> Gregg Hill >>> >> > >
From: "Gregg Hill" greggmhill at please do not spam me at yahoo dot on 22 Aug 2008 15:44
Used Windows wireless management Used Intel ProSet wireless management Same result. Gregg Hill "Robert L. (MS-MVP)" <findemail(a)chicagotech.net> wrote in message news:%23YhJ0nIBJHA.2264(a)TK2MSFTNGP02.phx.gbl... > Do you use Microsoft WZC? > > -- > Bob Lin, MS-MVP, MCSE & CNE > Networking, Internet, Routing, VPN Troubleshooting on > http://www.ChicagoTech.net > How to Setup Windows, Network, VPN & Remote Access on > http://www.HowToNetworking.com > "Gregg Hill" <greggmhill at please do not spam me at yahoo dot com> wrote > in message news:OuuCntHBJHA.1004(a)TK2MSFTNGP05.phx.gbl... >> Robert, >> >> What do you mean by "reset the wireless"? The link you gave me goes to an >> article showing someone who has a possibly related problem, but there was >> no solution that I have not already tried. >> >> Here are the steps I have taken: >> >> Reset the TCP stack using "netsh int ip reset c:\reset.log" >> Reset Winsock using "netsh winsock reset" >> Used Windows wireless management >> Used Intel ProSet wireless management >> Reset the router (it only goes up to WPA-PSK, not WPA2) >> Deleted the wireless card from Device Manager and had it re-install >> Used latest Dell drivers >> Used latest Intel drivers >> >> I will Google for "Network Access Protection" to see if I can kill that >> as a possible cause. >> >> Thank you for your help! >> >> Gregg Hill >> >> >> >> >> "Robert L. (MS-MVP)" <findemail(a)chicagotech.net> wrote in message >> news:%23ytnQbGBJHA.5468(a)TK2MSFTNGP04.phx.gbl... >>> You may try to reset wireless. Or this post may help. >>> >>> After installing SP3 XP loses Internet connection >>> http://www.chicagotech.net/netforums/viewtopic.php?p=7648#7648 >>> >>> -- >>> Bob Lin, MS-MVP, MCSE & CNE >>> Networking, Internet, Routing, VPN Troubleshooting on >>> http://www.ChicagoTech.net >>> How to Setup Windows, Network, VPN & Remote Access on >>> http://www.HowToNetworking.com >>> "Gregg Hill" <greggmhill at please do not spam me at yahoo dot com> >>> wrote in message news:OpgV35BBJHA.820(a)TK2MSFTNGP04.phx.gbl... >>>> Hello! >>>> >>>> I am helping someone remotely and typing this as I attempt to fix the >>>> problem. >>>> >>>> I have a user with a Dell Inspiron 8600 laptop that has a bizarre >>>> problem with its integrated Intel 2200BG wireless connection. When >>>> hard-wired, the laptop works fine. When connected via wireless, it >>>> cannot browse the web, but it can ping by IP and by domain name. >>>> >>>> It has XP Pro SP3 with all current updates, the driver is the latest >>>> from Dell, and I tried the latest one from Intel. It connects to a >>>> Netgear WGR614 wireless router with its latest firmware. >>>> >>>> I have a strong signal and either letting Windows manage the connection >>>> or using the Intel ProSet management app results in the same behavior. >>>> What is so odd is that ping by name or IP works (network layer?) but >>>> browsing does not, which is at the application layer. I can Telnet to a >>>> mail server on port 143 (telnet is app layer). Uh, oh, here is an >>>> update. It actually just loaded Google, but only several minutes after >>>> opening IE7 (same result with Firefox). It is EXTREMELY slow. I have a >>>> remote control application that normally takes a few seconds to >>>> reconnect if the computer is rebooted (it does reconnect quickly to me >>>> when hard-wired) but it takes over 10 minutes to reconnect via her >>>> wireless connection. >>>> >>>> What could be causing such extremely slow wireless behavior? If we plug >>>> in a cable, it is blazing fast. I have reset the TCP stack as well as >>>> Winsock to no avail. >>>> >>>> Any gurus with ideas? >>>> >>>> Thank you! >>>> >>>> Gregg Hill >>>> >>> >> >> > |