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From: Aakash Shah on 10 May 2010 03:23
Slipstick: Thanks for the information. What confuses me is that on my work
computer (Exchange profile), the suggested contacts list appears to have
imported my nk2 cache. Do you know why the "Suggested Contacts" list on my
work computer populated my cached contacts, whereas my home computer
populated none?

Perhaps I'm misunderstanding the suggested contacts folder, so I would
appreciate it if you can help clarify this for me. Also, I'm sure I'll get
lots of questions about this from my clients when we eventually distribute
Outlook 2010 to them, so the information will be helpful.

Thanks!

"Slipstick" wrote:

>
> Aakash Shah;141772 Wrote:
> > I just upgraded to Outlook 2010. I've read that the NK2 file is no
> > longer
> > being used and that the Suggested Contacts is instead supposed to be
> > used.
> >
> > After the upgrade, I noticed that my NK2 file has been renamed to
> > name.nk2.old. When I start typing names in Outlook, I am getting the
> > same
> > suggestions that I got before and so everything appears to be working
> > well.
> > However, I don't see any of my contacts from the NK2 file in the
> > Suggested
> > Contacts folder.
> >
> > Also, as a test I sent an email to someone that wasn't in my NK2 file
> > before
> > and it was successfully added to my Suggested Contacts folder.
> >
> > My questions are:
> > 1. Why didn't my contacts from the NK2 file correctly import into
> > Suggested
> > Contacts folder?
> > 2. Where are cached email addresses that I am being presented being
> > stored
> > and referenced from?
> >
> > Thanks!
>
> You are miing apples and oranges. The nk2 was imported into the hidden
> message that now serves as the nickname cache, so all old addresses that
> were in the NK2 are still available when you type in the To field. The
> suggested contacts is a separate Contacts folder containing contacts
> autocreated when you sent a message to an address NOT in your address
> books. Importing the NK2 does not autogrnerate suggested contacts.
>
>
> --
> Slipstick
>
> 'Outlook & Exchange Solutions Center' (http://www.slipstick.com)
>
> 'Outlook Tips' (http://www.outlook-tips.net/)
>
> --
> http://forums.slipstick.com
>
> .
>
From: James Luo on 10 May 2010 04:42
Does the problem happen on the outlook 2010 Beta version, or RTM version?
The later one has just released recently, please try to use the latest
version, see if the issue still appears
http://blogs.technet.com/office2010/archive/2010/04/15/office-2010-reaches-r
tm.aspx

I will research further on the possible cause, and post at here if there's
any new update

From: James Luo on 10 May 2010 21:50
After further reviewed on the issue, I think I have found the reason why
the NK2 cache doesn't import to "Suggested contacts" folder

"When you start Microsoft Outlook 2010 for the first time, your nickname
cache (stored in the profilename.nk2 file) is imported into a hidden
message in your default message store"
---------Refer to KB 980542

The NK2 file will import all of the entries into the
IPM.Configuration.Autocomplete message (Hidden message) in the Associated
Contents table of the Inbox on the server, but it does not also move them
into the suggested contacts folder
The old entries will pop up when you send an e-mail, any recipient who
isn't already a contact will appear in the suggested contacts folder, but
suggested contacts folder won't be pre-populated with all of the old
entries during the upgrade/NK2 importing

From: Aakash Shah on 11 May 2010 02:46
Diane: Good point! I just checked both the created and modified fields and
most of the entries correspond to April 22 in the evening. This is around
the time that I performed the Office 2010 installation.

I did not use any previous versions of Office 2010 prior to April 22.

"Diane Poremsky [MVP]" wrote:

>
> Aakash Shah;145407 Wrote:
> > Slipstick: Thanks for the information. What confuses me is that on my
> > work
> > computer (Exchange profile), the suggested contacts list appears to
> > have
> > imported my nk2 cache. Do you know why the "Suggested Contacts" list
> > on my
> > work computer populated my cached contacts, whereas my home computer
> > populated none?
> >
> > Perhaps I'm misunderstanding the suggested contacts folder, so I would
> > appreciate it if you can help clarify this for me. Also, I'm sure I'll
> > get
> > lots of questions about this from my clients when we eventually
> > distribute
> > Outlook 2010 to them, so the information will be helpful.
> >
>
> Did you use previous versions of Outlook 2010 with the Exchange
> account? Suggested Contacts are stored in the mailbox like any other
> folder.
>
> To see if they were imported when you installed Outlook 2010 at work,
> create a list view of the folder and add the created and modified fields
> to the view. Do the dates correspond with the new install of outlook
> 2010?
>
>
> --
> Diane Poremsky [MVP]
>
> Diane Poremsky [MVP - Outlook]
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
> http://forums.slipstick.com
>
> .
>
From: Aakash Shah on 11 May 2010 02:51
This occurred with the RTM version. I installed it very soon after it was
released to TechNet. I just checked the version number and I am using
v14.0.4760.1000 (64bit). I am using 32bit on one computer and 64bit on
another computer.

"James Luo" wrote:

> Does the problem happen on the outlook 2010 Beta version, or RTM version?
> The later one has just released recently, please try to use the latest
> version, see if the issue still appears
> http://blogs.technet.com/office2010/archive/2010/04/15/office-2010-reaches-r
> tm.aspx
>
> I will research further on the possible cause, and post at here if there's
> any new update
>
> .
>
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