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From: TheScullster on 11 Jun 2010 07:10
Hi all

Anyone suggest remedy for sync issues between Outlook2003/2007 and Exchange
2010 please?
We run Outlook in cached mode so that users have access to emails on their
laptops when not connected to the network or Internet.

After our 2010 Exchange upgrade, a sync issue is reported whenever
communication with Exchange is broken/restored (closing and re-opening
Outlook prompts this).

It may be related - some users have reported eratic behaviour when deleting
emails - usually it works fine - sometimes the item simply doesn't delete -
sometimes the message "Unknown Error" is received.

A typical syncronisation error report is noted below.

I have followed links below, and it is obvious that other users have similar
issues - do those affected also see the email delete anomalies?

TIA

Phil

11:47:14 Synchronizer Version 11.0.8200

11:47:14 Synchronizing Mailbox 'UserName"

11:47:14 Synchronizing Hierarchy

11:47:14 Synchronizing server changes in folder 'Calendar'

11:47:14 Downloading from server 'EUROPA-EM.europa.local'

11:47:17 Synchronizing server changes in folder 'Inbox'

11:47:17 Downloading from server 'EUROPA-EM.europa.local'

11:47:21 2 item(s) added to offline folder

11:47:32 Synchronizing server changes in folder 'Sent Items'

11:47:32 Downloading from server 'EUROPA-EM.europa.local'

11:47:33 Synchronizing server changes in folder 'Deleted Items'

11:47:33 Downloading from server 'EUROPA-EM.europa.local'

11:47:33 Synchronizing server changes in folder 'Junk E-mail'

11:47:33 Downloading from server 'EUROPA-EM.europa.local'

11:47:33 Synchronizing Forms

11:47:33 Downloading from server 'EUROPA-EM.europa.local'

11:47:33 Error synchronizing folder

11:47:33 [80070057-501-80070057-560]

11:47:33 The client operation failed.

11:47:33 Microsoft Exchange Server Information Store

11:47:33 For more information on this failure, click the URL below:

11:47:33
http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80070057-501-80070057-560

11:47:33 Done

11:47:33 Microsoft Exchange offline address book

11:47:33 Download successful








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