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From: jad on 3 May 2010 08:45
Hi all

I have a user that is setup to synch his laptop with our SBS server. He has
been happily doing this for a few years. Last week he said that he has been
having problems synching for the last 3 months!!!! So now I have a situation
where I need to re inialise the cache - but this will remove the ost files
on the laptop and effectively he will lose all the work that he has done in
the last three months.
I have a feeling that the only thing that can save these files is to search
for all files modified in the past three months (whilst he is offline) and
the open each one and save a new copy to the local drive. Then we can put
all of new docs in a seperate folder on the server and then re initialise
the cache and re synch.

Any comments or any other ideas??

thanks

From: Larry Struckmeyer[SBS-MVP] on 3 May 2010 11:21
Hi:

The nomenclature OST is normally reserved for the cached copy of the users
exchange mailbox that is kept on the local computer for off line use, such
as travel or server unavailable for whatever reason.

Off line files is normally used to mean a copy of the users "my documents"
folder that is stored locally so that the user can read and modify word and
excel docs while away.

But, just to be safe, to the date search and determine what user documents
exist on the notebook then simply copy them out to a new folder so you know
where they are. Look for matching, similiar documents on the SBS. Backup
both sets to a known safe location with different folder names. After that,
you can't hurt anything.


-
Larry
Please post the resolution to your
issue so others may benefit
-
Get Your SBS Health Check at
www.sbsbpa.com


> Hi all
>
> I have a user that is setup to synch his laptop with our SBS server.
> He has
> been happily doing this for a few years. Last week he said that he has
> been
> having problems synching for the last 3 months!!!! So now I have a
> situation
> where I need to re inialise the cache - but this will remove the ost
> files
> on the laptop and effectively he will lose all the work that he has
> done in
> the last three months.
> I have a feeling that the only thing that can save these files is to
> search
> for all files modified in the past three months (whilst he is offline)
> and
> the open each one and save a new copy to the local drive. Then we can
> put
> all of new docs in a seperate folder on the server and then re
> initialise
> the cache and re synch.
> Any comments or any other ideas??
>
> thanks
>


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