System Won't Turn Off
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From: GlowingBlueMist on 11 Jun 2010 13:44 On 6/11/2010 11:52 AM, Steve Giannoni wrote: > WOW and OK !!! > > My system shut itself down, all by itself! > > Not sure what this means or what to do next ... > < snip > Well the good news is now that you find your computer can boot and power down properly using the small Linux boot CD you have at least eliminated hardware issues with your current system. The bad is that the problem is pointing to a misguided program or Windows update of some kind. I think it's time for you to try and follow "Man-wai Change to The Door's" advice and check out the link he provided from Microsoft describing a possible fix. http://support.microsoft.com/kb/810903 Individual programs can interfere with the shutdown procedure by simply refusing to shutdown properly while they are running, even while hidden from view as in a firewall or other program. Doing a control-alt-delete and bringing up the Task Manager you can see the processes that are running just before you try to shutdown. If one of them refuse to shutdown properly your system may hang like you have described. If you are lucky you can try to shut down non-windows operating processes in the task manager (one at a time and then shutdown) and see if the shutdown proceeds properly after that and then deal with the individual program that was indicated, as in uninstall it or find an updated version. At the worst you might provide a list of the process as listed in the task manager so people can advise on which one(s) might be a good candidate for a manual termination test. Anyway I think it's time to turn you over to Man-wai and see if his advice can help you further. His suggestion about the KB810903 at Microsoft is a good one now that a hardware issue has been ruled out.
From: Steve Giannoni on 11 Jun 2010 17:04
Many thanks for all your help and note the new problem in the subsequent posting below ... On Fri, 11 Jun 2010 12:44:51 -0500, GlowingBlueMist <glowingbluemist(a)truely.invalid> wrote: >On 6/11/2010 11:52 AM, Steve Giannoni wrote: >> WOW and OK !!! >> >> My system shut itself down, all by itself! >> >> Not sure what this means or what to do next ... >> >< snip > > >Well the good news is now that you find your computer can boot and power >down properly using the small Linux boot CD you have at least eliminated >hardware issues with your current system. The bad is that the problem >is pointing to a misguided program or Windows update of some kind. > >I think it's time for you to try and follow "Man-wai Change to The >Door's" advice and check out the link he provided from Microsoft >describing a possible fix. http://support.microsoft.com/kb/810903 > >Individual programs can interfere with the shutdown procedure by simply >refusing to shutdown properly while they are running, even while hidden >from view as in a firewall or other program. > >Doing a control-alt-delete and bringing up the Task Manager you can see >the processes that are running just before you try to shutdown. If one >of them refuse to shutdown properly your system may hang like you have >described. > >If you are lucky you can try to shut down non-windows operating >processes in the task manager (one at a time and then shutdown) and see >if the shutdown proceeds properly after that and then deal with the >individual program that was indicated, as in uninstall it or find an >updated version. At the worst you might provide a list of the process >as listed in the task manager so people can advise on which one(s) might >be a good candidate for a manual termination test. > >Anyway I think it's time to turn you over to Man-wai and see if his >advice can help you further. His suggestion about the KB810903 at >Microsoft is a good one now that a hardware issue has been ruled out. > > |