From: SC Tom on
** replies in-line.

"eli" <someone(a)somebody.com> wrote in message
news:eSauhFztKHA.5940(a)TK2MSFTNGP02.phx.gbl...
> Sc Tom writes:
>
> "From first hand experience, any AV/AS software
> should be shut down/disabled before running System Restore"
>
>
> Thanks Tom. The odd thing is that even when I had Zone Alarm Suite NOT to
> load at startup and then rebooted, SR didnt work. I had to totally
> uninstal it . Or revert to a much earlier vesrion of it. So it seems that
> componenets of the ZASS continue interefering with SR even when disabled.

** That's one of the reasons I like the command prompt method. Plus I don't
have worry about a connection to the net, or climb around behind everything
to pull a cable.

>
> If what you say is true, it might not make much of a difference switching
> to a different security product, since its hard to say beforehand waht
> that one will do to SR. If simply disabling were enough, it wouldnt be an
> incoveneience.
>
> Running SR in Safe Mode has the drawback that the option to Undo Restore
> doesnt happen when you do it that way.

** This is true, but if I've gotten to the point that I feel the need to use
SR, but not to the point of having to restore from an image, that's a very
minor drawback, IMO.

>
> Thank again:
>
> -eli

You're entirely welcome!
--
SC Tom



>
> ========================================
> "Questor" <Questor(a)minimoe.com> wrote in message
> news:e6SdazytKHA.3360(a)TK2MSFTNGP06.phx.gbl...
>> Tom: Could you please give an example of the command line entry? I'd
>> like to restore one of my computers but can't find the correct command.
>>
>> Questor
>>
>> --->
>>> Most 3rd party firewalls and AV/AS software will affect SR. I also run
>>> ZASS, so if you do the restore from safe mode with command prompt, you
>>> don't have to uninstall ZASS first. From first hand experience, any
>>> AV/AS software should be shut down/disabled before running System
>>> Restore. Much easier just to boot into SM w/CP and do it from there.
>>
>
>

From: eli on
Hello again:

I now find that when I do a system restore in Safe Mode, the PCwont reboot.
WhenII force it to by manually shutting it and restarting it, it'll go back
into SafeMode. The only way I can somehow get it to go back into Normal
Mode is to do ANOTHER system restore in Safe Mode to yet an earleir
time..say a day ago. This SR operation takes much longer than usual. But,
it'll then reboot into normal mode.

I can run a system restore in Normal Mode [Now that I've downgraded my ZASS
to an earlier version], but I get stuck But if try SR in Safe Mode, the PC
wont reboot normally.

What might be causing this?

Thanks in advance:

-Eli

Windows XP Professional Edition SP3
Zone Alarm Security Suite 7.0..483.000

========================================================


An
"SC Tom" <sc(a)tom.net> wrote in message
news:OJAqR%236tKHA.5384(a)TK2MSFTNGP04.phx.gbl...
> ** replies in-line.
>
> "eli" <someone(a)somebody.com> wrote in message
> news:eSauhFztKHA.5940(a)TK2MSFTNGP02.phx.gbl...
>> Sc Tom writes:
>>
>> "From first hand experience, any AV/AS software
>> should be shut down/disabled before running System Restore"
>>
>>
>> Thanks Tom. The odd thing is that even when I had Zone Alarm Suite NOT to
>> load at startup and then rebooted, SR didnt work. I had to totally
>> uninstal it . Or revert to a much earlier vesrion of it. So it seems that
>> componenets of the ZASS continue interefering with SR even when disabled.
>
> ** That's one of the reasons I like the command prompt method. Plus I
> don't have worry about a connection to the net, or climb around behind
> everything to pull a cable.
>
>>
>> If what you say is true, it might not make much of a difference switching
>> to a different security product, since its hard to say beforehand waht
>> that one will do to SR. If simply disabling were enough, it wouldnt be an
>> incoveneience.
>>
>> Running SR in Safe Mode has the drawback that the option to Undo Restore
>> doesnt happen when you do it that way.
>
> ** This is true, but if I've gotten to the point that I feel the need to
> use SR, but not to the point of having to restore from an image, that's a
> very minor drawback, IMO.
>
>>
>> Thank again:
>>
>> -eli
>
> You're entirely welcome!
> --
> SC Tom
>
>
>
>>
>> ========================================
>> "Questor" <Questor(a)minimoe.com> wrote in message
>> news:e6SdazytKHA.3360(a)TK2MSFTNGP06.phx.gbl...
>>> Tom: Could you please give an example of the command line entry? I'd
>>> like to restore one of my computers but can't find the correct command.
>>>
>>> Questor
>>>
>>> --->
>>>> Most 3rd party firewalls and AV/AS software will affect SR. I also run
>>>> ZASS, so if you do the restore from safe mode with command prompt, you
>>>> don't have to uninstall ZASS first. From first hand experience, any
>>>> AV/AS software should be shut down/disabled before running System
>>>> Restore. Much easier just to boot into SM w/CP and do it from there.
>>>
>>
>>
>


From: SC Tom on
I've never run into that problem. Have you checked for malware residing on
your PC? That situation certainly doesn't sound like a common or normal
occurrence. You might want to consider downloading and MalwareBytes and
SuperAntiSpyware.
--
SC Tom


"eli" <someone(a)somebody.com> wrote in message
news:uiabPnAuKHA.2072(a)TK2MSFTNGP02.phx.gbl...
> Hello again:
>
> I now find that when I do a system restore in Safe Mode, the PCwont
> reboot. WhenII force it to by manually shutting it and restarting it,
> it'll go back into SafeMode. The only way I can somehow get it to go back
> into Normal Mode is to do ANOTHER system restore in Safe Mode to yet an
> earleir time..say a day ago. This SR operation takes much longer than
> usual. But, it'll then reboot into normal mode.
>
> I can run a system restore in Normal Mode [Now that I've downgraded my
> ZASS to an earlier version], but I get stuck But if try SR in Safe Mode,
> the PC wont reboot normally.
>
> What might be causing this?
>
> Thanks in advance:
>
> -Eli
>
> Windows XP Professional Edition SP3
> Zone Alarm Security Suite 7.0..483.000
>
> ========================================================
>
>
> An
> "SC Tom" <sc(a)tom.net> wrote in message
> news:OJAqR%236tKHA.5384(a)TK2MSFTNGP04.phx.gbl...
>> ** replies in-line.
>>
>> "eli" <someone(a)somebody.com> wrote in message
>> news:eSauhFztKHA.5940(a)TK2MSFTNGP02.phx.gbl...
>>> Sc Tom writes:
>>>
>>> "From first hand experience, any AV/AS software
>>> should be shut down/disabled before running System Restore"
>>>
>>>
>>> Thanks Tom. The odd thing is that even when I had Zone Alarm Suite NOT
>>> to load at startup and then rebooted, SR didnt work. I had to totally
>>> uninstal it . Or revert to a much earlier vesrion of it. So it seems
>>> that componenets of the ZASS continue interefering with SR even when
>>> disabled.
>>
>> ** That's one of the reasons I like the command prompt method. Plus I
>> don't have worry about a connection to the net, or climb around behind
>> everything to pull a cable.
>>
>>>
>>> If what you say is true, it might not make much of a difference
>>> switching to a different security product, since its hard to say
>>> beforehand waht that one will do to SR. If simply disabling were enough,
>>> it wouldnt be an incoveneience.
>>>
>>> Running SR in Safe Mode has the drawback that the option to Undo
>>> Restore doesnt happen when you do it that way.
>>
>> ** This is true, but if I've gotten to the point that I feel the need to
>> use SR, but not to the point of having to restore from an image, that's a
>> very minor drawback, IMO.
>>
>>>
>>> Thank again:
>>>
>>> -eli
>>
>> You're entirely welcome!
>> --
>> SC Tom
>>
>>
>>
>>>
>>> ========================================
>>> "Questor" <Questor(a)minimoe.com> wrote in message
>>> news:e6SdazytKHA.3360(a)TK2MSFTNGP06.phx.gbl...
>>>> Tom: Could you please give an example of the command line entry? I'd
>>>> like to restore one of my computers but can't find the correct command.
>>>>
>>>> Questor
>>>>
>>>> --->
>>>>> Most 3rd party firewalls and AV/AS software will affect SR. I also run
>>>>> ZASS, so if you do the restore from safe mode with command prompt, you
>>>>> don't have to uninstall ZASS first. From first hand experience, any
>>>>> AV/AS software should be shut down/disabled before running System
>>>>> Restore. Much easier just to boot into SM w/CP and do it from there.
>>>>
>>>
>>>
>>
>
>
From: eli on
Hi again:

Scanned with both SuperAntiSpyware and MalwareBytes. Nothing found. Ran a
complete AVscan as well yesterday. Nothing found either.

-Eli

==================================

"SC Tom" <sc(a)tom.net> wrote in message
news:eKZ4WPBuKHA.4624(a)TK2MSFTNGP02.phx.gbl...
> I've never run into that problem. Have you checked for malware residing on
> your PC? That situation certainly doesn't sound like a common or normal
> occurrence. You might want to consider downloading and MalwareBytes and
> SuperAntiSpyware.
> --
> SC Tom
>
>
> "eli" <someone(a)somebody.com> wrote in message
> news:uiabPnAuKHA.2072(a)TK2MSFTNGP02.phx.gbl...
>> Hello again:
>>
>> I now find that when I do a system restore in Safe Mode, the PCwont
>> reboot. WhenII force it to by manually shutting it and restarting it,
>> it'll go back into SafeMode. The only way I can somehow get it to go
>> back into Normal Mode is to do ANOTHER system restore in Safe Mode to yet
>> an earleir time..say a day ago. This SR operation takes much longer than
>> usual. But, it'll then reboot into normal mode.
>>
>> I can run a system restore in Normal Mode [Now that I've downgraded my
>> ZASS to an earlier version], but I get stuck But if try SR in Safe Mode,
>> the PC wont reboot normally.
>>
>> What might be causing this?
>>
>> Thanks in advance:
>>
>> -Eli
>>
>> Windows XP Professional Edition SP3
>> Zone Alarm Security Suite 7.0..483.000
>>
>> ========================================================
>>
>>
>> An
>> "SC Tom" <sc(a)tom.net> wrote in message
>> news:OJAqR%236tKHA.5384(a)TK2MSFTNGP04.phx.gbl...
>>> ** replies in-line.
>>>
>>> "eli" <someone(a)somebody.com> wrote in message
>>> news:eSauhFztKHA.5940(a)TK2MSFTNGP02.phx.gbl...
>>>> Sc Tom writes:
>>>>
>>>> "From first hand experience, any AV/AS software
>>>> should be shut down/disabled before running System Restore"
>>>>
>>>>
>>>> Thanks Tom. The odd thing is that even when I had Zone Alarm Suite NOT
>>>> to load at startup and then rebooted, SR didnt work. I had to totally
>>>> uninstal it . Or revert to a much earlier vesrion of it. So it seems
>>>> that componenets of the ZASS continue interefering with SR even when
>>>> disabled.
>>>
>>> ** That's one of the reasons I like the command prompt method. Plus I
>>> don't have worry about a connection to the net, or climb around behind
>>> everything to pull a cable.
>>>
>>>>
>>>> If what you say is true, it might not make much of a difference
>>>> switching to a different security product, since its hard to say
>>>> beforehand waht that one will do to SR. If simply disabling were
>>>> enough, it wouldnt be an incoveneience.
>>>>
>>>> Running SR in Safe Mode has the drawback that the option to Undo
>>>> Restore doesnt happen when you do it that way.
>>>
>>> ** This is true, but if I've gotten to the point that I feel the need to
>>> use SR, but not to the point of having to restore from an image, that's
>>> a very minor drawback, IMO.
>>>
>>>>
>>>> Thank again:
>>>>
>>>> -eli
>>>
>>> You're entirely welcome!
>>> --
>>> SC Tom
>>>
>>>
>>>
>>>>
>>>> ========================================
>>>> "Questor" <Questor(a)minimoe.com> wrote in message
>>>> news:e6SdazytKHA.3360(a)TK2MSFTNGP06.phx.gbl...
>>>>> Tom: Could you please give an example of the command line entry? I'd
>>>>> like to restore one of my computers but can't find the correct
>>>>> command.
>>>>>
>>>>> Questor
>>>>>
>>>>> --->
>>>>>> Most 3rd party firewalls and AV/AS software will affect SR. I also
>>>>>> run
>>>>>> ZASS, so if you do the restore from safe mode with command prompt,
>>>>>> you
>>>>>> don't have to uninstall ZASS first. From first hand experience, any
>>>>>> AV/AS software should be shut down/disabled before running System
>>>>>> Restore. Much easier just to boot into SM w/CP and do it from there.
>>>>>
>>>>
>>>>
>>>
>>
>>