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From: GTP on 2 Dec 2008 11:09
I receive the following error message on one of our systems when trying to
login remotely over the web. The MS Terminal services add-on is not in the
add-on section to enable. Where can I download the add-on?

"To connect to your home server or home computer remotely, the Microsoft
Terminal Services Client Control add-on, or Microsoft RDP add-on must be
installed and enabled for your web browser."

Thanks,
Greg
From: Cris Hanna [SBS - MVP] on 2 Dec 2008 11:22
http://www.microsoft.com/downloads/details.aspx?FamilyID=6e1ec93d-bdbd-4983-92f7-479e088570ad&DisplayLang=en

--
Cris Hanna [SBS - MVP]
Co-Author, Windows Small Business Server 2008 Unleashed
http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp/0672329573/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1217269967&sr=8-1
Owner, CPU Services, Belleville, IL
A Microsoft Registered Partner
------------------------------------
MVPs do not work for Microsoft
Please do not submit questions directly to me.

"GTP" <GTP(a)discussions.microsoft.com> wrote in message news:8D7F56A4-D930-4B87-A8A9-DF641C69242E(a)microsoft.com...
I receive the following error message on one of our systems when trying to
login remotely over the web. The MS Terminal services add-on is not in the
add-on section to enable. Where can I download the add-on?

"To connect to your home server or home computer remotely, the Microsoft
Terminal Services Client Control add-on, or Microsoft RDP add-on must be
installed and enabled for your web browser."

Thanks,
Greg
From: Miles Li [MSFT] on 4 Dec 2008 03:03
Hello,

Thank you for posting here.

According to your description, I understand that:

You receive the error when attempt to connect a computer's desktop in the
RWW.

If I have misunderstood the problem, please don't hesitate to let me know.

Yes, the TS Microsoft RDP add-on should be installed on the clients that
will connect computers in the RWW. Moreover, if you attempt to connect from
Windows XP SP3 clients please note that by default all ActiveX controls are
disabled after you install Windows XP Service Pack 3 (SP3). To enable RWW
RDP web connection, you should manually enable the ActiveX control on the
clients.

More information about this issue, you may refer to:

RWW and TS Active X
http://msmvps.com/blogs/bradley/archive/2008/10/16/rww-and-ts-active-x.aspx

951607 You cannot connect to a remote computer or start
a remote application when you use Terminal Services Web Access or Remote
Web Workspace on a Windows XP SP3-based or Windows Small Business Server
2003 SP1-based computer
http://support.microsoft.com/default.aspx/kb/951607/en-us


Hope it helps. If you have any questions or concerns, please do not
hesitate to let me know.



Best regards,
Miles Li

Microsoft Online Partner Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.


From: GTP on 5 Dec 2008 11:41
Thanks for the add-on download, worked great

"Miles Li [MSFT]" wrote:

> Hello,
>
> Thank you for posting here.
>
> According to your description, I understand that:
>
> You receive the error when attempt to connect a computer's desktop in the
> RWW.
>
> If I have misunderstood the problem, please don't hesitate to let me know.
>
> Yes, the TS Microsoft RDP add-on should be installed on the clients that
> will connect computers in the RWW. Moreover, if you attempt to connect from
> Windows XP SP3 clients please note that by default all ActiveX controls are
> disabled after you install Windows XP Service Pack 3 (SP3). To enable RWW
> RDP web connection, you should manually enable the ActiveX control on the
> clients.
>
> More information about this issue, you may refer to:
>
> RWW and TS Active X
> http://msmvps.com/blogs/bradley/archive/2008/10/16/rww-and-ts-active-x.aspx
>
> 951607 You cannot connect to a remote computer or start
> a remote application when you use Terminal Services Web Access or Remote
> Web Workspace on a Windows XP SP3-based or Windows Small Business Server
> 2003 SP1-based computer
> http://support.microsoft.com/default.aspx/kb/951607/en-us
>
>
> Hope it helps. If you have any questions or concerns, please do not
> hesitate to let me know.
>
>
>
> Best regards,
> Miles Li
>
> Microsoft Online Partner Support
> Microsoft Global Technical Support Center
>
> Get Secure! - www.microsoft.com/security
> =====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> =====================================================
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
>
From: Miles Li [MSFT] on 8 Dec 2008 02:56

Hello,

I'm glad to hear that things are working correctly for you now. Please do
not hesitate to post in SBS newsgroup if you need any assistance in the
future. Thanks.


Best regards,
Miles Li

Microsoft Online Partner Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.


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