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From: debz_w69 on 16 May 2010 14:17
When I try to open Microsoft Outlook, the following error message appears:

"The connection to Microsost Exchange is unavailable. Outlook must be
online or connected to complete this action."

When I click ok, a window opens with a general tab asking for the microsoft
exchange server and mailbox details to be entered.

Could someone please help me to get rid of this error message so I can
configure my outlook profile.
From: JoAnn Paules on 16 May 2010 14:42
Do you use an Exchange server for your email?

--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



"debz_w69" <debzw69(a)discussions.microsoft.com> wrote in message
news:299627A6-A96A-4552-90B1-9FE915C86713(a)microsoft.com...
> When I try to open Microsoft Outlook, the following error message appears:
>
> "The connection to Microsost Exchange is unavailable. Outlook must be
> online or connected to complete this action."
>
> When I click ok, a window opens with a general tab asking for the
> microsoft
> exchange server and mailbox details to be entered.
>
> Could someone please help me to get rid of this error message so I can
> configure my outlook profile.

From: Milly Staples [MVP - Outlook] on 18 May 2010 04:44
Go to Control Panel->Mail Icon and create a new mail profile, configure it
to use your ISPs mail server and POP3 or IMAP mail. Exchange is a Corporate
Mail server that (most) home users do not have access to.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, debz_w69 asked:

| When I try to open Microsoft Outlook, the following error message
| appears:
|
| "The connection to Microsost Exchange is unavailable. Outlook must be
| online or connected to complete this action."
|
| When I click ok, a window opens with a general tab asking for the
| microsoft exchange server and mailbox details to be entered.
|
| Could someone please help me to get rid of this error message so I can
| configure my outlook profile.


 | 
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