Time-out error...help please
in [Outlook Express]
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From: Terry on 21 Jul 2005 16:52 Win XP Pro IE & OE v6 Just updated to SP2. I am unable to download my email from server due to the error: "Time-out occurred while communicating with the server" Any ideas please TIA
From: PA Bear on 21 Jul 2005 17:10 Post the complete error message. Disable email scanning by your anti-virus application. It provides no additional protection, it may be causing the problem, and even Symantec (like most other AV makers) says it's not necessary: <paste> Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. </paste> http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106 Troubleshooting error messages that you receive when you are using OL and OE http://support.microsoft.com/?kbid=813514 -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE) & Security Terry wrote: > Win XP Pro > IE & OE v6 > > Just updated to SP2. > > I am unable to download my email from server due to the error: > "Time-out occurred while communicating with the server" > > Any ideas please > > TIA
From: Terry on 21 Jul 2005 17:30 The error box has "details" tab, seen as follows: Configuration: Account: Hotmail Server: http://services.msn.com/svcs/hotmail/httpmail.asp User name: (my user name in here) Protocol: HTTPMail Port: 0 Secure(SSL): 0 Code: 800ccc19 Terry "PA Bear" <PABearMVP(a)gmail.com> wrote in message news:#w6CoijjFHA.1148(a)TK2MSFTNGP12.phx.gbl... > Post the complete error message. > > Disable email scanning by your anti-virus application. It provides no > additional protection, it may be causing the problem, and even Symantec > (like most other AV makers) says it's not necessary: > > <paste> > Disabling Email Scanning does not leave you unprotected against viruses that > are distributed as email attachments. Norton AntiVirus Auto-Protect scans > incoming files as they are saved to your hard drive, including email and > email attachments. Email Scanning is just another layer on top of this. To > make sure that Auto-Protect is providing the maximum protection, keep > Auto-Protect enabled and run LiveUpdate regularly to ensure that you have > the most recent virus definitions. > </paste> > http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106 > > Troubleshooting error messages that you receive when you are using OL and OE > http://support.microsoft.com/?kbid=813514 > -- > ~Robear Dyer (PA Bear) > MS MVP-Windows (IE/OE) & Security > > > Terry wrote: > > Win XP Pro > > IE & OE v6 > > > > Just updated to SP2. > > > > I am unable to download my email from server due to the error: > > "Time-out occurred while communicating with the server" > > > > Any ideas please > > > > TIA >
From: Terry on 21 Jul 2005 17:39 More OE error messages pertaing to my earlier post: "Unable to poll for new messages on your HTTP server. Account: 'Hotmail', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol: HTTPMail, Server Response: '', Port: 0, Secure(SSL): No, Socket Error: 12002, Error Number: 0x800CCC19" "Header download for the 'Inbox' folder did not complete. Account: 'Hotmail', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol: HTTPMail, Server Response: '', Port: 0, Secure(SSL): No, Socket Error: 12002, Error Number: 0x800CCC19" Terry "Terry" <terrybetts11138(a)hotmail.com> wrote in message news:dbp1u7$i3a$1(a)nwrdmz02.dmz.ncs.ea.ibs-infra.bt.com... > Win XP Pro > IE & OE v6 > > Just updated to SP2. > > I am unable to download my email from server due to the error: > "Time-out occurred while communicating with the server" > > Any ideas please > > TIA > >
From: PA Bear on 21 Jul 2005 17:43
Ah, it's a Hotmail account! Terry, we're told that this is being caused by a .NET Passport problem and that they're working on a fix. The usual workaround is to close and reopen OE. YMMV. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE) & Security Terry wrote: > The error box has "details" tab, seen as follows: > > Configuration: > Account: Hotmail > Server: http://services.msn.com/svcs/hotmail/httpmail.asp > User name: (my user name in here) > Protocol: HTTPMail > Port: 0 > Secure(SSL): 0 > Code: 800ccc19 > > Terry > > "PA Bear" <PABearMVP(a)gmail.com> wrote in message > news:#w6CoijjFHA.1148(a)TK2MSFTNGP12.phx.gbl... > > Post the complete error message. > > > > Disable email scanning by your anti-virus application. It provides no > > additional protection, it may be causing the problem, and even Symantec > > (like most other AV makers) says it's not necessary: > > > > <paste> > > Disabling Email Scanning does not leave you unprotected against viruses > > that are distributed as email attachments. Norton AntiVirus > > Auto-Protect scans incoming files as they are saved to your hard drive, > > including email and email attachments. Email Scanning is just another > > layer on top of this. To make sure that Auto-Protect is providing the > > maximum protection, keep Auto-Protect enabled and run LiveUpdate > > regularly to ensure that you have the most recent virus definitions. > > </paste> > > http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106 > > > > Troubleshooting error messages that you receive when you are using OL > > and OE http://support.microsoft.com/?kbid=813514 > > -- > > ~Robear Dyer (PA Bear) > > MS MVP-Windows (IE/OE) & Security > > > > > > Terry wrote: > > > Win XP Pro > > > IE & OE v6 > > > > > > Just updated to SP2. > > > > > > I am unable to download my email from server due to the error: > > > "Time-out occurred while communicating with the server" > > > > > > Any ideas please > > > > > > TIA |