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From: rogeepete on 19 Jan 2010 16:14
Trying to help a friend. Running OE6. From shortcut on desktop (Win XP) she
gets to her Inbox, but the screen does not show Create, etc. It says File,
Edit, View, Tools, Message and Help. There is no Send and Receive, and no
Address Book.

I think she has to have the OE Toolbar checked but how to get to it. Thanks

Roger B
--
Roger
From: Bruce Hagen on 19 Jan 2010 16:20
View | Layout | Toolbar. Check it.
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"rogeepete" <arebarr(a)yahoo.com> wrote in message
news:8BF29366-C522-4534-81CF-C20BE05A552A(a)microsoft.com...
> Trying to help a friend. Running OE6. From shortcut on desktop (Win XP)
> she
> gets to her Inbox, but the screen does not show Create, etc. It says
> File,
> Edit, View, Tools, Message and Help. There is no Send and Receive, and
> no
> Address Book.
>
> I think she has to have the OE Toolbar checked but how to get to it.
> Thanks
>
> Roger B
> --
> Roger

From: rogeepete on 20 Jan 2010 14:00
This may be a re-send. Adding the check to Toolbar in Layout screen did not
do the fix. She has checks in Folder Bar and Status bar in addition to the
Toolbar check that I added. Should other boxes be checked besides Toolbar?
Thanks
--
Roger


"Bruce Hagen" wrote:

> View | Layout | Toolbar. Check it.
> --
> Bruce Hagen
> MS-MVP [Mail]
> Imperial Beach, CA
>
>
> "rogeepete" <arebarr(a)yahoo.com> wrote in message
> news:8BF29366-C522-4534-81CF-C20BE05A552A(a)microsoft.com...
> > Trying to help a friend. Running OE6. From shortcut on desktop (Win XP)
> > she
> > gets to her Inbox, but the screen does not show Create, etc. It says
> > File,
> > Edit, View, Tools, Message and Help. There is no Send and Receive, and
> > no
> > Address Book.
> >
> > I think she has to have the OE Toolbar checked but how to get to it.
> > Thanks
> >
> > Roger B
> > --
> > Roger
>
> .
>
From: Bruce Hagen on 20 Jan 2010 14:12
View | Layout | Customize Toolbar. Ensure those buttons are supposed to be
showing.

If still no joy.

Toolbars disappear from Message Composition windows or the main OE window:
http://www.insideoe.com/problems/bugs.htm#notoolbars
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"rogeepete" <arebarr(a)yahoo.com> wrote in message
news:A91CFCD3-36B5-404B-88C7-9823BB846F4C(a)microsoft.com...
> This may be a re-send. Adding the check to Toolbar in Layout screen did
> not
> do the fix. She has checks in Folder Bar and Status bar in addition to
> the
> Toolbar check that I added. Should other boxes be checked besides
> Toolbar?
> Thanks
> --
> Roger
>
>
> "Bruce Hagen" wrote:
>
>> View | Layout | Toolbar. Check it.
>> --
>> Bruce Hagen
>> MS-MVP [Mail]
>> Imperial Beach, CA
>>
>>
>> "rogeepete" <arebarr(a)yahoo.com> wrote in message
>> news:8BF29366-C522-4534-81CF-C20BE05A552A(a)microsoft.com...
>> > Trying to help a friend. Running OE6. From shortcut on desktop (Win
>> > XP)
>> > she
>> > gets to her Inbox, but the screen does not show Create, etc. It says
>> > File,
>> > Edit, View, Tools, Message and Help. There is no Send and Receive,
>> > and
>> > no
>> > Address Book.
>> >
>> > I think she has to have the OE Toolbar checked but how to get to it.
>> > Thanks
>> >
>> > Roger B
>> > --
>> > Roger
>>
>> .
>>

From: rogeepete on 22 Jan 2010 15:26
I'm making progress. I followed the instructions in the link you provided to
me.
Created new identity - actually created two more while
doing this. Screen says I can remove some of those I created,by highlighting
it and then clicking REMOVE but remove tab is grayed out.

Also, she now has her old address book in one identity but not in the one
she wants to keep. How can I move the address book from one identity to
another?

Thanks for your ongoing help in answering these two questions

Roger
--
Roger


"Bruce Hagen" wrote:

> View | Layout | Customize Toolbar. Ensure those buttons are supposed to be
> showing.
>
> If still no joy.
>
> Toolbars disappear from Message Composition windows or the main OE window:
> http://www.insideoe.com/problems/bugs.htm#notoolbars
> --
> Bruce Hagen
> MS-MVP [Mail]
> Imperial Beach, CA
>
>
> "rogeepete" <arebarr(a)yahoo.com> wrote in message
> news:A91CFCD3-36B5-404B-88C7-9823BB846F4C(a)microsoft.com...
> > This may be a re-send. Adding the check to Toolbar in Layout screen did
> > not
> > do the fix. She has checks in Folder Bar and Status bar in addition to
> > the
> > Toolbar check that I added. Should other boxes be checked besides
> > Toolbar?
> > Thanks
> > --
> > Roger
> >
> >
> > "Bruce Hagen" wrote:
> >
> >> View | Layout | Toolbar. Check it.
> >> --
> >> Bruce Hagen
> >> MS-MVP [Mail]
> >> Imperial Beach, CA
> >>
> >>
> >> "rogeepete" <arebarr(a)yahoo.com> wrote in message
> >> news:8BF29366-C522-4534-81CF-C20BE05A552A(a)microsoft.com...
> >> > Trying to help a friend. Running OE6. From shortcut on desktop (Win
> >> > XP)
> >> > she
> >> > gets to her Inbox, but the screen does not show Create, etc. It says
> >> > File,
> >> > Edit, View, Tools, Message and Help. There is no Send and Receive,
> >> > and
> >> > no
> >> > Address Book.
> >> >
> >> > I think she has to have the OE Toolbar checked but how to get to it.
> >> > Thanks
> >> >
> >> > Roger B
> >> > --
> >> > Roger
> >>
> >> .
> >>
>
> .
>
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